Accessibility statement
This website is managed by Belfast City Council.
We are committed to providing our online services to all sections of the public.
Our website has been designed with accessibility in mind. It follows the accessibility guidelines issued by the World Wide Web Consortium (W3C) and the Royal National Institute for the Blind (RNIB).
We are committed to making our website as accessible as possible. We aim to meet Level AA of the W3C Web Accessibility Guidelines
We have provided web accessibility information for key areas of our website:
Browsealoud
Our website is speech enabled using Browsealoud software which needs to be downloaded and installed.
This is a free service and you can download the software at www.browsealoud.com
Access keys
We use access keys with this website. These provide a keyboard shortcut for users wanting to go directly to specific parts of the site and help those who do not use a pointing device, such as a mouse.The access keys are:
- A - Accessibility
- C - Copyright
- D - Disclaimer and Freedom of Information
- F - Find my nearest
- N - Skip navigation
- P - Privacy
- U - Contact us
- 1 - Home page
- 2 - News
- 5 - FAQs
- 7 - Complaints
- 9 - A-Z
How to use access keys
Access keys work slightly differently depending on which web browser and type of computer you are using.- PC users
If you are using a PC, press 'alt' and the access key character at the same time. Then press ‘enter’ to go to the webpage. For example, to go to our Contact us section you need to press ‘alt’ and the letter ‘u’ at the same time and then press ‘enter’.
- Mac users
If you are using a Mac, press 'control' and the access key character at the same time.
Alternative text
We try to make sure that all images on this site have brief alternative text which, where appropriate, identifies an image or its function. This alternative text (alt-text) is generally only visible when the browser's automatic image loading feature is turned off, or when you rollover an image with your mouse.Links
All text links are written so that they make sense when read out of context.PDFs
We try to tag as many of our PDFs as possible, subject to resources, for basic accessibility. This allows them to be read by speech browsers. We also try to provide an alternative text-only Word document version of a PDF.If requested, we can provide documents in other formats including Braille, DAISY, audio and large print. If you would like a document in an alternative format, please contact us:
Email: generalenquiries@belfastcity.gov.uk
Telephone: 028 9032 0202


