A-Z: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Bulky waste collection

If you want to dispose of a large item, such as a sofa, cooker, bed or mattress, you can request a free bulky waste collection from us.

What items can we collect?

 Yes No
Furniture (must be dry and covered)
Bagged household waste
Mattresses (must be dry and covered)
Builders rubble, plaster board, bricks or soil
Carpet (must be dry and covered)
Tyres and car parts
Electrical appliances e.g. TV
Cardboard and packaging
White goods e.g. fridges, washing machines and cookers
Batteries and fluorescent tubes
Metal and plastic oil tanks (drained and cut in half)
Paint, pesticides and oil
  Garden waste or garden furniture
  Bathroom suites, kitchen units, radiators, doors and sheds

The list is not exhaustive and advice on other items can be obtained from our staff when you book a collection with us.

Please note, we do not collect waste which is a result of work carried out in your home, such as bathroom suites, kitchens or fireplaces. Please arrange with your building contractor to remove these items or alternatively organise removal by an authorised waste collection company or hire a skip.

We also provide an asbestos collection service for up to 120kg of asbestos.

Booking a bulky waste collection

Phone us on 028 9027 0230 and we'll check to see if we can pick up your item. 

If we can, we'll give you a collection date and agree how and where the bulky waste should be left for our staff; this will normally be the place your bin is collected from.

If your bin is usually collected in an entry, please bring items to the end of the entry. If your bin is collected at your driveway, please bring items to the end of your path. And if you have alleygates, please make sure items are left outside the gates. 

When you call, please tell us if you have very heavy or bulky items for collection. We may need to arrange for a bigger lorry to help with the collection.

We can only collect those items that have been originally booked with us -  please don't leave any other items out for collection.

Preparing for collection

  • Leave all items out from 7am on the day of collection.  Do not leave any items out until your collection day.
  • Make sure items are outside your property at your normal bin collection point. They should be all in one place and easy to reach.
  • Make sure there is enough space outside your property for our lorry.
  • Remove any nails from wood or furniture.
  • Tie, tape or bundle large amounts of wood like flooring and old furniture units.
  • Tape up any glass - we can only lift panes of glass if they are still in their frame and have been taped over.

Remember, we can't enter parts of your home, like garages and sheds, to collect items - so please leave items outside your property. And we can't collect items other than those you originally booked with us.

Please note, if customers do not follow these instructions we may not be able to collect your bulky waste.

Donating items

If you're looking to find a new home for your unwanted items, you can donate them to a local charity or not-for-profit organisation. These items could find a new lease of life with someone who really needs them, and it avoids them ending up in landfill. 

Contact us
Refuse collection
028 9027 0230
Cleansing Services
Floor 5
9 Lanyon Place