Tenancy deposit scheme
Our offices are closed and officers are working remotely to deal with queries on a priority basis. If you have an urgent query or request please contact us by email firstname.lastname@example.org. Please note that we can only offer a limited service and we are unable to carry out visits to commercial or domestic premises.
A tenancy deposit is money which your landlord may ask you to pay when you start to rent a house, as protection against damages to the property or for unpaid rent. It must be protected in a Tenancy Deposit Scheme.
Deposits for tenancies outside Northern Ireland or deposits paid before 1 April 2013 do not have to be protected.
Any deposit for a private tenancy taken by a landlord or agent must be protected in an approved tenancy deposit scheme.
deposit must be secured in an approved scheme within 14 days and a
tenant must be informed that their deposit has been secured within 28
days. All the approved schemes are free to use.
they do not protect the deposit, or comply with the requirements of the
deposit scheme, they could face a fine (up to three times the value of
the deposit) or be prosecuted in court, where they could be fined up to
The scheme also
makes it illegal for a landlord or agent to take a deposit in any other
form than money – all deposits must be monetary. The fine for taking a
deposit in any other form can be up to £500 or a fine in court of up to £2,500.
Types of schemes
There are two types of deposit scheme:
- Custodial scheme: this is where the landlord protects the entire tenant's deposit in the scheme until it becomes due at the end of the tenancy.
- Insurance scheme: this is where the landlord can hold the deposit, on the condition they pay a fee and/or an insurance premium to the scheme to protect the
deposit, until it becomes due at the end of the tenancy.
Who runs the scheme?
The Department for Social Development has appointed three scheme administrators to operate the schemes; each of
these organisations provide both custodial and insurance schemes.
- My Deposits
- The Dispute Service NI
- Letting Protection Service Northern Ireland
We enforce the scheme for all private rentals in the Belfast City Council area.
we find a landlord or agent holding a deposit which has not been
secured in one of the three approved schemes we can issue them with a
fixed penalty that is three times the value of the deposit taken.
The fixed penalty for taking a deposit other than money will be determined by the Council and cannot exceed £500.
You can report a landlord or agent for not complying by calling 028 9027 0428 or emailing email@example.com.
There’s more information on the NI Direct website.