A-Z: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Hotel Employment Academy

If you’re interested in working in the hospitality industry but lack experience and qualifications, the Hotel Employment Academy (HEA) is a very exciting opportunity.

We’ve teamed up with two of the city’s newest hotels - the Dalata Hotel Group’s Maldron Hotel Belfast City and Hastings’ Grand Central Hotel Belfast – to help them recruit nearly 200 new staff.

Roles include entry level posts in food services, as kitchen porters, concierges, waiting staff and accommodation assistants - and there are many more.

Who is eligible?

HEA is open to anyone living in the Belfast City Council area currently out of work or working less than 16 hours a week.

Hear about the experiences of employees from Hastings and Dalata Hotel Group and why they would recommend a career in the hospitality sector in this short video.


What’s involved?

HEA will give you practical experience in working in a hotel, as well as training in areas such as:

  • customer care
  • food safety
  • health and safety
  • manual handling. 

It will give you the skills needed for specific posts within these new hotels - and everyone who completes the two-week intensive training programme will be guaranteed a job interview.

With the Maldron due to open in March 2018 and Grand Central Hotel due to open in June 2018, training will begin in the New Year.

How to find out more

Job insight sessions

Both employers will also be hosting job insights sessions in other hotels that they own in Belfast. These sessions will give you the opportunity to: 

  • find out more about the types of skills and job roles available in the hotels
  • try out some of the tasks in specific roles
  • meet staff currently working in these roles.
You will also be given a tour of the hotel.

Please note: The first job insights sessions on 5 and 6 of December are now full and we have stopped taking registrations. If you previously registered your interest in attending these sessions, please check your email for confirmation of your place.

Dates and venues for future job insights sessions are listed in the following table. Registration is essential.

Venue  Dates and times 
Clayton Hotel Belfast
22-26 Ormeau Avenue, Belfast BT2 8HS
Wednesday 17 January - morning session 
10am - 12 noon 
Clayton Hotel Belfast
22-26 Ormeau Avenue, Belfast BT2 8HS 
Wednesday 17 January - afternoon session
2pm - 4pm  
Europa Hotel
Great Victoria St, Belfast BT2 7AP 
Thursday 18 January - morning session
10am - 12 noon  
Europa Hotel
Great Victoria St, Belfast BT2 7AP 
Thursday 18 January - afternoon session
2pm - 4pm

As places are limited, you will need to register to take part by emailing or by calling 028 9027 0482. The sessions will cover the same information and skills. We would ask that you only register for one session.

How to apply for the training academy 

You will need to complete an informal interview in order to take part in the academy. 

To register for the current round of recruitment, email or call 028 9027 0482 by 12 noon on 7 December 2017. Once registered, we will contact you to confirm the time of your interview.

Interviews will be held on 12 and 13 December 2017 at Belfast Waterfront.

You are encouraged to bring a brief CV with you to the interview, but alternative arrangements can be made if you do not have one. 

There will be a further phase of recruitment and interviews in January. We'll confirm these dates closer to the time.


HEA is supported by the Department for Communities, the Department for the Economy, Tourism NI, the Lemis+ project which is funded by the Northern Ireland European Social Fund, and the Department for the Economy’s Bridge to Employment training programme. 

More information

Call: 028 9027 0482


Facebook and Twitter: #EmploymentAcademies

Contact us
Economic Development
028 9027 0482
Development Department
Cecil Ward Building
4-10 Linenhall Street