HomeRetail Therapy Programme
Helping Belfast independents thrive
Would you like to grow your retail business?
Would you like to grow your retail business?If you're looking for improvements in the areas of marketing, sales, customer service and management of your retail business, then our Retail Therapy programme may be for you.
Retail Therapy is a practical, results-focused initiative tailored specifically for the independent retail sector.
You’ll have flexible access to retail experts on your own premises, at a time convenient to you. They’ll help you to analyse, probe, assess and define your business.
Why take part?
You'll benefit from:- up to three consultancy days with an experienced retail mentor
- preparation of a business audit based on a needs analysis and mystery shop
- development of an individual Retail Improvement Plan to structure your business over the next few years
- support (including a small grant) to assist you in implementing your new ideas
- a mystery shopper visit and detailed feedback report at the beginning and end of the programme to assess improvements and give you an indication of how your customers see your business
- opportunities to undertake best practice visits presenting you with fresh ideas in management and marketing (optional).
Who should take part?
To be eligible, you must be:- an independent retailer based in the Belfast City Council area
- an owner-manager or senior manager who plays a significant role in the strategic development of the business.
How much will it cost?
We've invested heavily in this programme to help local retailers grow their business. The cost to you is only £100 + VAT - less than 10 per cent of the actual cost of the programme.More information
If you're interested in knowing more about this programme, please contactRhonda Lynn
Enterprise Officer
Telephone: 028 9027 0229
Email: lynnr@belfastcity.gov.uk
