A-Z: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Consumer Advice Centre

We are moving

On the 17 April, the consumer advice centre will be moving to the Cecil Ward Building at 4-10 Linenhall Street.

What we do

Our consumer advice centre provides free specialist advice to consumers and traders in Belfast on issues like: 

  • faulty goods
  • substandard service
  • shopping
  • home maintenance and repairs
  • consumer credit purchases
  • holidays and other consumer goods and services.

They can also help by:

  • providing advice
  • advising on making a complaint
  • drafting letters on your behalf
  • following up your complaint
  • helping you with the Small Claims Court process or try to find an alternative resolution for your complaint
  • keeping you up to date with consumer law

Opening hours

  • Monday, Tuesday and Thursday: 9.30am to 4.30pm
  • Wednesday: 9.30am to 2pm
  • Friday: 9.30am to 4.15pm

Opening hours may vary. If you can, check with us before you visit the centre by calling us on 028 9032 8260 or email

Request consumer advice

All information provided here is confidential

* Indicates required information
Contact us
Consumer Advice Centre
028 9032 8260
14 Wellington Place