A-Z: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Consumer Advice Centre

Our consumer advice centre provides free specialist advice to consumers and traders in Belfast on issues like: 

  • consumer rights
  • faulty goods
  • shopping complaints
  • home maintenance and repairs
  • consumer credit purchases, and
  • holiday complaints.

They can also help by:

  • providing face to face advice
  • advising you of your rights
  • drafting letters on your behalf
  • following up your complaint
  • helping you with the Small Claims Court process, and
  • acting as mediators if you are unable to resolve a complaint.

Opening hours

  • Monday, Tuesday and Thursday: 9.30am to 4.30pm
  • Wednesday: 9.30am to 2pm
  • Friday: 9.30am to 4.15pm

Opening hours may vary. If you can, check with us before you visit the centre by calling us on 028 9032 8260 or email

Request consumer advice

All information provided here is confidential

* Indicates required information

Contact us
Consumer Advice Centre
028 9032 8260
14 Wellington Place