Emergency contact numbers

The following numbers may be used in emergencies.

Flooding advice

If you have experienced flooding in your home, you should report it to the Emergency Flooding Incident Line on 0300 2000 100 The following numbers may also be used in other emergencies.


Emergency contacts
Contact Number Details
Belfast City Council 078 5049 9622 or 028 9027 0275 These numbers are for use out of hours to report emergencies such as a serious chemical spillage, flooding, a fatal accident in a workplace or a dangerous building likely to collapse.
Belfast City Council 028 9027 0428 To report an emergency during office hours only.
Fire, police and ambulance 999
Crimestoppers 0800 555 111
Belfast City Hospital 028 9032 9241
Mater Hospital 028 9074 1211
Musgrave Park Hospital 028 9090 2000
Royal Jubilee Maternity Hospital 028 9063 2241
Royal Victoria Hospital 028 9024 0503
Health Information Service 0800 665544 For advice on medical and dental emergencies.
Planning Service 028 9025 2800
Northern Ireland Housing Executive 03448 920 901
Power NI 08457 643643 For faults and supply enquiries.
Phoenix Gas 0800 002001
Firmus Energy 0800 002001
Department for Regional Development 028 9025 3051 For reporting faults with street lighting.
Flooding Incident Line 0300 2000 100 Use this number to report serious flooding (24 hours a day, seven days a week).
Northern Ireland Water Leakline 0800 028 2011 For reporting a leak in the mains water supply. (24 hours a day, seven days a week.)
Northern Ireland Water 0845 744 0088 Waterline: for all emergencies including flooding as well as day to day enquiries about water. (24 hours a day, seven days a week.)
Typetalk number : 0800 0515 446 for customers with hearing difficulties.
Rivers Agency 028 9260 6100 For reporting flooding from overflowing rivers and watercourses. (24 hours a day, seven days a week).
Lost property 0845 600 8000 This police helpline will put you in contact with your nearest police station.
Belfast Education and Library Board 028 9056 4000