A-Z: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Corporate Plan 2017 - 2021

This is Belfast City Council’s corporate plan for the period 2017 - 2021, incorporating the improvement plan for 2017-18.

Community planning is a power that we've taken on as a result of local government reform. Public services will work together with communities to deliver real improvements for local people. 

We have lead the community planning process and worked with a wide range of partners, including representatives from the statutory, business, higher education, community and voluntary sectors, to develop a long-term plan to improve the social, economic and environmental wellbeing of the city.

Our community plan will be known as the Belfast Agenda. Whilst developing the Belfast Agenda over the past two years, we have been asking residents in Belfast to tell us what kind of city they want for the future and what we should be focusing on now to make this happen. People told us that they want a city that provides a high quality of life for everyone who lives here and for the city to be a great place to work, study, visit or set up and grow your business. 

In developing our corporate plan and improvement plan, our councillors have agreed that the priorities of the organisation should align to those within the Belfast Agenda, which has at its heart the idea of 'inclusive growth' for Belfast. 

As a result, the Corporate Plan and Improvement Plan focus largely on the four key pillars of the Belfast Agenda which aim to take forward programmes of both economic and social progress for the people and communities across the city. 

The document also contains a programme related to creating a 'fit for purpose' organisation, which includes:
  • customer focus
  • service improvement
  • organisational development, and 
  • the efficiency programme.

Improvement plan 2017-18

The Local Government Act (Northern Ireland) 2014 introduced a duty on council to make arrangements to gain constant improvement when carrying out its functions. The council has a statutory obligation to publish an improvement plan setting out the council’s improvement objectives.  

The Northern Ireland Audit Office will be responsible for overseeing the implementation of this duty and will examine the planning process which the council uses to obtain their improvement objectives and its progress against them.  

The corporate plan therefore includes the council’s improvement plan, which clearly lays out our improvement objectives.  These improvements, as is the case with all our objectives, come from the council’s priorities. This was informed by a wide body of evidence, including a broad consultation process, which helped in the development of the Belfast Agenda and corporate plan.

If you would like our corporate plan in a different format or have any other queries, please contact the Strategic Planning and Policy Team by calling 028 9027 0234 or emailing

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Contact us
Strategic Planning and Policy Team
028 9027 0234