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Corporate Plan and Annual Report

Corporate Plan 2017 - 2021

This is Belfast City Council’s corporate plan for the period 2017 - 2021, incorporating the improvement plan for 2017-18.

Community planning is a power that we've taken on as a result of local government reform. Public services will work together with communities to deliver real improvements for local people. 

We have lead the community planning process and worked with a wide range of partners, including representatives from the statutory, business, higher education, community and voluntary sectors, to develop a long-term plan to improve the social, economic and environmental wellbeing of the city.

Our community plan will be known as the Belfast Agenda. Whilst developing the Belfast Agenda over the past two years, we have been asking residents in Belfast to tell us what kind of city they want for the future and what we should be focusing on now to make this happen. People told us that they want a city that provides a high quality of life for everyone who lives here and for the city to be a great place to work, study, visit or set up and grow your business. 

In developing our corporate plan and improvement plan, our councillors have agreed that the priorities of the organisation should align to those within the Belfast Agenda, which has at its heart the idea of 'inclusive growth' for Belfast. 

As a result, the Corporate Plan and Improvement Plan focus largely on the four key pillars of the Belfast Agenda which aim to take forward programmes of both economic and social progress for the people and communities across the city. 

The document also contains a programme related to creating a 'fit for purpose' organisation, which includes:
  • customer focus
  • service improvement
  • organisational development, and 
  • the efficiency programme.

Improvement plan 2017 - 2018

The Local Government Act (Northern Ireland) 2014 introduced a duty on council to make arrangements to gain constant improvement when carrying out its functions. The council has a statutory obligation to publish an improvement plan setting out the council’s improvement objectives.  

The Northern Ireland Audit Office will be responsible for overseeing the implementation of this duty and will examine the planning process which the council uses to obtain their improvement objectives and its progress against them.  

The corporate plan therefore includes the council’s improvement plan, which clearly lays out our improvement objectives.  These improvements, as is the case with all our objectives, come from the council’s priorities. This was informed by a wide body of evidence, including a broad consultation process, which helped in the development of the Belfast Agenda and corporate plan.

If you would like our corporate plan in a different format or have any other queries, please contact the Strategic Planning and Policy Team by calling 028 9027 0234 or emailing policy@belfastcity.gov.uk

Annual Report 2016 - 2017

In May 2016 we agreed our corporate plan for Belfast City Council.  Aligned to our emerging Belfast Agenda it set out our main areas of work articulated through 11 specific improvement objectives for the year ahead. 

To ensure that we achieve what we set out to do we monitor and manage how these objectives, and our many other aspirations, are progressing throughout the year.  This culminates in our Annual Report at year end which forms part of the evidence about how well we are doing and whether we are continuing to reflect the needs of citizens.

This Annual Report was submitted to SP&R on Friday 23rd June 2017 and ratified by Council in July.

Performance Improvement – Statutory Performance Indicators for local Councils 2016 - 2017

For the 2016-17 period each of the 11 Councils in Northern Ireland was required to collect seven ‘statutory indicators’ measuring specific activity in relation to economic development, planning applications and waste management.

Sign up for updates

To receive email updates on the development of the Belfast Agenda and our corporate plan, as well as information on events, workshops and networking opportunities, please complete our sign up form.

You can unsubscribe at any time using the unsubscribe link at the top or bottom of our emails.

Share your views

You can also share your views and comments on these documents and follow the Belfast conversation on Twitter @belfastcc. Please use #belfastconversation 

Or email policy@belfastcity.gov.uk


Contact us
Strategic Planning and Policy Team
028 9027 0234