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Corporate Plan

Corporate Plan 2017 - 2021

In 2017, we developed a four year corporate plan. The plan sets out our priorities for the period 2017 - 2021 and the work we will do to improve the quality of life for all people in Belfast. In 2018 we produced a year 2 update - insert link to download this plan.

In developing our corporate plan and improvement plan, our councillors have agreed that the priorities of the organisation should align to those within the Belfast Agenda. 

The Belfast Agenda is the community plan for Belfast. Developed by the Belfast Community Planning Partnership following extensive engagement with local people, it sets out a vision for Belfast and shared outcomes for the city. It is an ambitious and dynamic plan that has shaped and will continue to shape the plans and priorities of the council and its partners.

As a result, the Corporate Plan focuses on the four key pillars of the Belfast Agenda which aim to take forward programmes of both economic and social progress for the people and communities.

The document also contains a programme related to creating a 'fit for purpose' organisation, which includes:

  • customer focused service improvements
  • organisational development, and 
  • the efficiency programme.

Improvement Plan 2019-20

The Local Government Act (NI) 2014 introduced a duty on councils to make arrangements to ensure continuous improvement in relation to the services they provide.  

As part of this, we are required to consult residents on our proposed improvement objectives and to publish an annual Improvement Plan setting out the agreed improvement objectives for the year ahead and our arrangements to achieve them.

Our improvement objectives are aligned to the Belfast Agenda and our Corporate Plan. 

The improvement objectives for 2019-20 are:
Working and Learning
We will support people into employment
Growing the Economy
We will support investment and business growth in the city
City Development
We will support the regeneration of the city centre
We will increase levels of household recycling and reduce the amount of waste sent to landfill
Living Here
We will support people to lead healthier more active lives
A fit for purpose organisation
We will improve council services and increase customer satisfaction with council

This report has been published before 30 June 2019 as required by the legislation.

Improvement plan 2017-18 - Performance Assessment - Year end position (April 2017 - March 2018)

The following report provides a Year end update on the implementation of our Improvement Plan 2017-18. It brings together an update on the 20 activities identified in our 2017-18 Improvement Plan which together contribute to the achievement of our six improvement objectives. 

This report has been published before 30 September 2018 as required by the legislation.

Performance Improvement – Statutory Performance Indicators for local Councils 2017 - 2018

For the 2017-18 period, each of the 11 councils in Northern Ireland was required to collect seven ‘statutory indicators’ measuring specific activity in relation to economic development, planning applications and waste management.

The 2017-18 year end data for these Performance Indicators (PIs) are published by 30 September deadline each year as required by the legislation.


Contact us
Strategic Planning and Policy Team
028 9027 0234