Have your say

We need your help to improve our service. We want to know your complaints, compliments, comments and suggestions for improvement so that we can learn from these and meet your needs better in future.

Use the forms below to tell us what you think of our services.


Tell us your comments about our services or give suggestions for improvement

You said, we did

Here are some of your comments about our service and our responses to these.

Your comments, compliments and suggestions
You said We did
At our North Belfast Cleansing Advisory forum, you asked us to look at providing an additional litter bin near a fast food outlet on the Antrim Road. We assessed the area and ordered an additional litter bin, which will be fitted in the very near future.
You asked could we put up warning signs relating to illegal dumping near two locations. We put up signs at Shaftesbury Avenue and Galwally Avenue.
Thank you to the squad for removing the mattress promptly and also to Ciaran in the call centre as he was very helpful. Thank you for the compliment.
Thanks for clearing up the trolleys and rubbish in the street outside North Queen Street Community Centre. Your staff member that I spoke to deserves a pat on the back. Thank you for the compliment.
A local councillor sent his thanks to the priority waste team for the removal of offensive graffiti throughout the Shankill area. Thank you for the compliment.
A customer phoned to thank the North Street cleansing squad and call centre staff for the speedy service and removal of dumped items from an entryway. The customer said it was a 'ten out of ten' for service. Thank you for the compliment.