Street cleaning

Image: A litter warden on patrol in Belfast Making Belfast a clean and attractive city is one of our most important jobs.

Our street cleaning section is responsible for making sure that the streets of Belfast are kept clean and free from litter.

This includes: We aim to clean the footpaths on each street in Belfast at least once every week. We also clean alleyways.

We clean the streets using brushes, litter picks and street sweeping machines. We're also responsible for enforcing anti-litter laws and educating communities about street cleanliness. We do this through our anti-litter campaign and various school and community competitions and projects.

We try to maintain a minimum city-wide cleanliness index of 70 (67 is recognised as a good standard by Tidy Northern Ireland). Each month we publish information about how we've performed against this objective on our customer service standards page

Report a street cleaning issue

If you see a street cleaning problem in Belfast such as dumped waste, graffiti, dog fouling, flyposting. overflowing litter bins or unsatisfactory street cleaning, you can report it to us using the form below or by phoning 028 9027 0230.

Report a street cleaning issue

Please read the terms and conditions for online services as well as our privacy statement for online services

When you contact us you'll need to give us with as much information as possible about the issue, including accurate information about where the issue is located and full details about the nature of your request.

You can submit an anonymous report, but if you want us to contact you, please make sure that you give us your correct contact details.

In general, we try to resolve all service requests within five working days from being told about it, but in some instances the response time may be less than this.

Have your say

We want to know what you think about street cleaning in Belfast and the other services that we provide, such as helping groups organise community cleanups, our schools anti-litter programme, bulky waste collections or litter wardens.

For example, if you have an idea how we can improve our service, you can tell us using our online forms below or by phoning us on 028 9027 0230.

Tell us your comments about our services or give suggestions for improvement

Please read the terms and conditions for online services as well as our privacy statement for online services

We want you to be able to access our services as easily as possible. So we've introduced these online forms as part of our commitment to Customer Service Excellence.

We're constantly trying to improve how we deliver our services throughout Belfast. The information you provide will help us to achieve this and also to monitor and improve how we're performing.