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Coronavirus update: changes to waste services
Last updated: Friday 29 May 2020
Recycling centres and civic amenity sites
Recycling centres in Belfast have reopened. Temporary arrangements are in place in order to protect your and our staff's health and safety, and to facilitate social distancing in line with the current public health advice.
- Recycling centres will be open six days per week, from 9am-5pm Monday to Friday, and from 10am-5pm on Saturday. They will be closed on Sunday.
- You will be asked to provide proof of address as the sites will only be open for people living in the Belfast City Council area. Examples of proof of address we will accept include your driving licence, a utility bill (gas, electricity, broadband supplier), or a bank statement.
- There may be significant queues and delays, so we are asking you to consider if your visit is absolutely essential. We are appealing for cooperation with the temporary arrangements and thank you for your patience at this time.
- Recycling centres are only be able to accept:
• bagged general waste/non-recyclable waste/black bag waste
• garden waste (grass, hedge trimmings – no garden furniture or machinery)
• glass bottles and jars
- Vans or trailers will not be permitted access and the number of vehicles on site at any one time will be restricted.
- Temporary traffic management arrangements are in place at each of our recycling centres to allow vehicles to enter and exit our sites safely.
- You will be responsible for unloading your own waste to maintain social distancing from staff.
- If you are self-isolating or have symptoms of Covid19 should not visit a recycling centre.
- Civic amenity sites at Agnes Street, Cregagh Road and Springfield Road remain closed.
Waste and recycling collection services
Most of our waste and recycling collections are running as usual.
- Collections of black, brown, and blue bins, and purple glass recycling boxes are continuing as usual. Find your bin collection day online.
- Wheelie box collections for residents in the Castle area of north Belfast have resumed, but you need to sort your recycling differently. Find out more.
- Bryson recycling box collections are continuing as usual, but you need to sort your recycling differently. Find out more. (opens in new window).
To help our crews as much as possible, you should:
- not leave side waste or extra rubbish bags next to your bin, as we can’t collect them
- sort your recycling properly
- make sure you wash your hands, before and after handling your bins or recycling boxes
- wipe the handle of your bin and boxes down after you leave it at your usual collection point
- follow social distancing guidance
- make sure disposable gloves are placed into your black bin once you’ve finished using them
- visit nidirect for more advice on bin hygiene.
You must not put items such as used tissues or disposable cleaning cloths into your recycling bins or boxes. This is very important.
If you have suspected, or confirmed coronavirus, follow these instructions before putting items such as used tissues and disposable cleaning cloths in your black waste bin:
- double-bag them, tying the bags securely
- keep them separate from other waste for 72 hours before putting them into your black waste bin for collection
We are aware of reports of fly-tipping across the city and our teams are trying to respond to requests for service as resources allow.
If possible, we would ask people to report fly-tipping via our online form and we will clear rubbish as soon as operationally possible.
Visit nidirect website for more information on fly-tipping.
Recycling centres and civic amenity sites closed
Our recycling centres and civic amenity sites are now closed. This is for the safety of our crews and the public.
Bulky waste collections
Bookings for bulky waste collections will resume from Monday 1 June. Find out more.
Thank you for your continued support and patience in these challenging circumstances.
Assisted bin lift service
If you're physically unable to leave your bin out for collection, and have no-one to help you, you can apply for our free assisted bin lift service.
This means our refuse collection staff will take the bin from your property, empty it and then return it to your home.
- Telephone 028 9027 0230 or email email@example.com
- We'll send you a registration form to fill in.
- Get a health care professional to stamp or sign the form to confirm you're unable to leave your bin out.
- Return the completed form to us.
- We'll assess your request and decide whether you're eligible, this can take up to four weeks.
- If you are eligible, we'll add you to our assisted bin lift register and notify you in writing.
Request help with your recycling boxes and food waste collection
We can also help if you have recycling boxes and are physically unable to leave them out for collection.
Call us on 0800 032 8100 or email firstname.lastname@example.org