Updated: Tuesday 7 July 2020
We are operational other than the services listed below and are processing planning applications from receipt to decision.
New planning applications
We ask you to submit new applications by email to email@example.com, following our guidance document. Download guidance document (PDF 883KB)
Applications can continue to be submitted by post to Belfast Planning Service, Ground Floor, Cecil Ward Building, 4-10 Linenhall Street, Belfast, BT2 8BP. As most staff are working remotely, postal applications are taking longer to process than emailed submissions. We are unable to accept hand-delivered applications because the office is closed to the public.
The following parts of our service are only partially available:
- We are now undertaking site visits using a risk-based approach. If we need to enter private land to carry out our site inspection we will contact the applicant or agent to make arrangements. Social distancing rules will be applied at all times. We are currently not undertaking site visits which involve entering an occupied building due to government restrictions which protect the health and safety of staff and public.
- Duty Planner is now operating as a remote service contactable by email or telephone.
- Hard copy planning applications can only submitted by post are being dealt with more slowly because of limited access to the office and we strongly encourage customers to submit new applications, amended plans and pre-application discussions by email, following the advice in our guidance document. Download guidance document (PDF 901KB)
The following parts of our service are unavailable:
- We are unable to receive applications delivered by hand because the office is closed to the public.
- We are unable to provide face-to-face meetings due to social distancing, however, we are providing a virtual meeting service.
- Customers are unable to view planning application files and other information in the office, which is closed. Applications, including plans and supporting information, are available to view online on the NI Planning Portal website – Public Access. If you are unable to access the Planning Portal please contact us by email at firstname.lastname@example.org or by telephoning 02890 500 510 and we will help you.
If you have submitted an application by email and have not received an acknowledgement within five working days, please contact us by emailing email@example.com. We are currently unable to acknowledge applications submitted by post.
How to contact us
Please send all correspondence by email to firstname.lastname@example.org, as this will make sure it is processed as quickly as possible. Please use this email address for sending new applications, requests for general planning advice or updates on the status of a current planning application. Please include brief details of your enquiry, including your name, address and a contact telephone number and where relevant, the planning application reference number.
If you do not have access to email, please call 028 9050 0510 to speak to someone who will log your details and arrange for an officer to contact you.
If you have other planning queries and would like to suggest potential solutions, please contact us by emailing email@example.com.
Find out about our responsibilities, our public office opening times and location.
Information on the latest applications that are open for comment.
Information on when you need to apply for planning permission, how to do so and fees, as well as links to application forms.
Find out about the adopted and draft Development Plans for the Belfast area, and planning policies relevant to Belfast and the wider region.
Information about our enforcement service and how to make a complaint about a breach of planning control.
Read about our work to protect the city’s 12 conservation areas through the introduction of special arrangements, known as Article 4 directions. You’ll also find information on Tree Preservation Orders (TPO), a statutory protection afforded to trees under the Planning Act (Northern Ireland) 2011.