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Universal Credit

Universal Credit is a monthly payment (replacing six other benefits) to help those on low income with living costs.

We’re encouraging people who are struggling to understand the Universal Credit system to contact their local advice centre for guidance.

We support these centres, which provide free, confidential and independent advice.

Before making your Universal Credit claim, you can get a full benefit check from your local advice centre. This allows them to assess how your household could be affected and if you can avail of extra support or claim additional benefits.

We’ve also developed a Universal Credit advice booklet.

Summary: A comprehensive guide to help anyone affected by the Universal Credit system stay in control of their finances.

How to apply

New social security claimants must apply for Universal Credit as it has been fully rolled out across Northern Ireland.

Housing information

How to claim for your housing costs and how to apply for help with your rates.

Support services

Where to find help to budget your finances and manage food, electricity and fuel costs.

Local advice centres

Find out where you local centre is located for free, confidential and independent advice and help.

Useful contacts

A list of services providing advice on a range of issues including benefits, consumer advice, debt, employment and housing issues.


Contact us
028 9027 0405