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Crematorium

Coronavirus update

We have closed the chapel and facilities at Roselawn Crematorium to mourners.

We are working with funeral directors, undertakers and faith groups to make sure that bereaved families are aware of these new measures and are given support at this difficult time. We understand that families may want to make alternative arrangements to hold a service or ceremony elsewhere.

Cremations will be carried out but unfortunately, no family or friends can be in attendance.

We would like to express our sincere sympathy to all those who are bereaved in these very difficult circumstances.

Arrangements for collecting cremated remains from Roselawn Cemetery

Cremated remains can be collected following a cremation or by appointment. They can only be collected by the person named on the applicant’s instructions to crematorium form.  Photographic ID is also required.

Please telephone 028 9044 8342 to arrange an appointment.

When you come to collect:

  • Please go to the external entrance door at the Floral Hall and call 028 90 448342. A member of staff will bring the cremated remains to you.
  • Stay by the entrance door and maintain social distancing of two metres while the door is open.  ID can be viewed through the glass.
  • You will not be required to sign anything.  Our crematorium staff will record the name and date within the register.

From 6 April 2020, we are suspending the burial or scattering of cremated remains across all sites. We are contacting families who have booked a burial of cremated remains after this date.

Burial arrangements

As we continue to review our service delivery in response to COVID-19, we are introducing further measures in relation to burial arrangements at our cemeteries:

  • We are advising funeral directors and families that only single burial plots may be bought.
  • As per Government guidelines, only immediate family should be present at the burial (limited to 10 people).
  • All those present must follow social distancing guidelines  – you should not attend if you are symptomatic or self-isolating.
  • Mourners will be asked to stand five metres away from the grave. Cemetery staff will be wearing personal protective equipment.
  • Commitals will be limited to 15 minutes.
  • Mourners are asked to leave the graveside immediately after the committal, and avoid any contact with each other.
  • If the family wishes to live stream the burial, they may do so provided the funeral director and faith representative is in agreement with this, and it does not cause a delay in the committal. 

We recognise this is a distressing time for anyone who has lost a loved one. These measures are being put in place to protect staff who are carrying out this critical service, and also to protect the public.

Work on memorials

We are suspending the administration of all memorial applications from Monday 30 March.

After this date, no new memorials or additional inscriptions will be authorised. 

Work permits will not be issued, and it will not be possible to sign in at cemetery offices.

 

City of Belfast Crematorium

City of Belfast Crematorium provides cremation services for Northern Ireland and Republic of Ireland. It is located within the grounds of Roselawn Cemetery on the Ballygowan Road, Crossnacreevy, just outside Belfast. 

We’re happy to help with any queries you may have. 

You can call us at our Bereavement Services office on 028 9027 0296 for more information or to enquire about how to organise a cremation.

Bereavement Services office

Our Bereavement Services office is now located on the Ground Floor, Cecil Ward Building, 4-10 Linenhall Street, Belfast, BT2 8BP. 

Our telephone number is 028 9027 0296.

Opening hours for Bereavement Services office

Day  Time 
Monday and Friday  8.30am - 4pm 
Tuesday to Thursday  9am - 4pm 
Saturday  8.30am - 11.30am 

Opening hours for City of Belfast Crematorium

We are open for general enquiries and for viewing the Books of Remembrance at the following times:

 Day  Times 
 Monday to Friday   8.30am - 5pm
 Saturday  8.30am - 2pm
 Sunday  2pm - 4pm (for viewing Books of Remembrance only) 

Cremations

Cremations are available at the following times:

 Day  Time
 Monday to Friday   8.30am - 5pm 
 Saturday  8.30am - 2pm
 There are no cremations on Sundays

Holiday opening hours

The Bereavement Services office and crematorium building is closed on some bank and public holidays.

Access to City of Belfast Crematorium

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Address: 

129-131 Ballygowan Road
Crossnacreevy
Belfast
BT5 7TZ 

Enter via Ballygowan Road.

Crematorium grounds and Roselawn Cemetery opening hours

The crematorium grounds and Roselawn Cemetery provides car parking, including reserved parking for those with disabilities. We are open every day of the year.

Date Opening hours 
1 March - 31 March  8am - 6pm (Monday to Saturday)
10am - 6pm (Sunday)
1 April - 30 September 8am – 6pm (Monday, Wednesday, Friday and Saturday)
8am – 8pm (Tuesday and Thursday)
10am - 6pm (Sunday) 
1 - 31 October  8am - 4pm (Monday to Saturday)
10am - 6pm (Sunday)
1 November - 28 February 8am - 4pm (Monday to Saturday)
10am - 4pm (Sunday)
Public holidays  Opening hours may vary during public holidays
View holiday opening hours

Reflections Coffee Shop

If you're organising a service for a loved one at the City of Belfast Crematorium, you may want to provide refreshments for relatives and friends.

Recycling of metals

City of Belfast Crematorium is a member of the Institute of Crematorium and Cemetery Management (ICCM). This membership provides the opportunity to donate money received from the recycling of metals that remain after cremation to a bereavement related charity.

If you have any queries or would like further information on this scheme, please contact us on 028 9044 8342.

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Contact us
City of Belfast Crematorium
028 9044 8342
Roselawn Cemetery and Crematorium
129-131 Ballygowan Road
Crossnacreevy
Belfast
BT5 7TZ