I am struggling to afford food and utilities – can I get any financial assistance?
- COVID-19 grant payment - the Department for Communities (DfC) has introduced a short-term financial support package for COVID-19 living expenses. If you, or a member of your immediate family, has been affected by COVID-19, you can apply for the COVID-19 grant payment. The grant is payable for short-term living expenses if you have a positive COVID-19 diagnosis, or you are in self-isolation. You must meet specific eligibility criteria in order to receive the grant. You can contact the finance support service on Freephone 0800 587 2750 or you can find more information and make an application on the nidirect website (link opens in new window).
- Income Related Benefits are available dependent on income levels, health status and National Insurance contributions. You can find out more at the links below:
- Make the Call. An advisor will provide a full assessment of all income and benefits to make sure you are getting all the benefits, services and support you are entitled to. Contact Freephone: 0800 2321271 or visit nidirect - Make the Call (link opens in new window)
If you still need assistance, the COVID-19 Community Helpline will connect you to a wide range of support, including assistance with access to food, that is available locally. Freephone 0808 802 0020, text ACTION to 81025 or email firstname.lastname@example.org