Skip to main content
Published - September 2024

Performance Improvement Self-Assessment Report

Self-assessment of improvement objectives

When agreeing the five improvement objectives for 2023-24, council identified milestones and associated performance indicators to ensure achievement of the objectives and improvements that benefit residents, businesses, and other stakeholders. This section of the report firstly provides a summary of performance across the five improvement objectives, in figure 4 below.

Figure 4: Summary of performance across the five improvement objectives.

""

Improvement objective 1: our services

100% of milestones were either achieved or partially achieved.

Green

3 (60%) were on target or exceeded target (within 1% or better).

Green

1 (20%) was slightly adrift of target (between 1% and 5%).

Amber

1 (20%) was adrift of target (5% or more).

Red

4 (80%) performance indicators showed positive change.

Green

1 (20%) performance indicator showed negative change.

Red

Improvement objective 2: our communities

100% of milestones were either achieved or partially achieved.

Green

6 (100%) were on target or exceeded target (within 1% or better).

Green

5 (83%) performance indicators showed positive change.

Green

1 (17%) performance indicator showed no significant change or maintained a similar level of performance as per previous years.

Amber

Improvement objective 3: our economy

3 (100%) milestones were achieved.

Green

2 (67%) were on target or exceeded target (within 1% or better).

Green

1 (33%) was adrift of target (5% or more).

Red

3 (100%) performance indicators showed no significant change or maintained a similar level of performance as previous years.

Amber

Improvement objective 4: our environment

13 (76%) milestones were achieved.

Green

4 (24%) milestones were partially achieved.

Amber

5 (72%) were on target or exceeded target (within 1% or better)

Green

1 (14%) was slightly adrift of target (between 1% and 5%)

Amber

1 (14%) was adrift of target (5% or more).

Red

2 (28%) performance indicators showed a positive change

Green

3 (43%) performance indicators showed no significant change or maintained a similar level of performance as previous years

Amber

2 (29%) performance indicators showed a negative change.

Red

Improvement objective 5: our city

11 (65%) milestones were achieved.

Green

6 (35%) milestones were partially achieved.

Amber

5 (71%) were on target or exceeded target (within 1% or better).

Green

2 (29%) were adrift of target (5% or more).

Red

4 (57%) performance indicators showed positive change.

Green

1 (14%) performance indicator showed no significant change.

Amber

2 (29%) performance indicators showed a negative change.

Red

This is followed by a self-assessment of each improvement objective providing a progress update on the following areas:

  1. the achievement of the improvement objective;
  2. the achievement of the improvement milestones;
  3. how we performed – performance indicators (self-imposed and statutory), target and trends;
  4. how we compared – performance benchmarking (where relevant and available);
  5. additional evidence of performance improvement; and
  6. next steps.
Read aloud icon Read aloud