Identifying our improvement objectives for 2024-2025
Three-phase process
All our key strategies and plans are informed and developed by listening to our residents, businesses, partners, staff, and elected members. Our 2024-2025 performance improvement objectives were developed through a three-phase process. In phase one, we reviewed the evidence base; in phase two, we engaged internally; and in phase three, we carried out public consultation. The rich and diverse analysis and feedback we received throughout the process was shaped into the Performance Improvement Plan 2024-2025. The objectives agreed were aligned to the priorities of the draft Community Plan (the Belfast Agenda).
- Phase one: Review the evidence base
- Phase two: Engagement feedback
- Phase three: Public consultation
- Improvement objectives, delivery, and performance indicators approved
Our Improvement Objectives 2024-2025
The council published its Improvement Plan for 2024-2025, which contained these six improvement objectives:
Our services
We will continue to adapt and improve our services to better meet the needs of our residents and stakeholders.