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Online booking system for vans and light goods vehicles

  • Introduction

    To assist with traffic management and social distancing, we have introduced a booking system for vans and light goods vehicles using our recycling centres.

  • You must book if you have one of the following vehicles:

    • Any van that falls within these size requirements:
      • no larger or longer than a long wheel base transit type van – 5.8m
      • weighs up to 3.5 tonnes fully laden
    • A trailer over 1.8m (6 feet) but less than 3 metres (10 feet) – double axle trailers.
    • A hired commercial van. You’ll need to show your hire agreement.
    • If your vehicle is in this list, you must book your slot at a recycling centre.
  • How to book a slot

    You can book a slot quickly and easily online. You’ll need an email address to receive confirmation of your booking. Just select your preferred site, time slot, input your email address, some general vehicle details, then hit book and you will receive a booking confirmation. Please remember to bring the booking confirmation with you (on your mobile device or a print out) to enter the recycling centre.

    You may also be asked to provide proof of residency to gain access. Examples of proof of address we will accept include your driving licence, a utility bill (gas, electricity, broadband), or a bank statement.

    Temporary arrangements are in place in order to protect your and our staff's health and safety, and to facilitate social distancing in line with the current public health advice. 

    • You may be asked to provide proof of address as the sites will only be open for people living in the Belfast City Council area. Examples of proof of address we will accept include your driving licence, a utility bill (gas, electricity, broadband supplier), or a bank statement.
    • There may be some queues and delays, so please co-operate with any traffic arrangements in place and the instructions from staff to allow vehicles to enter and exit our sites safely.
    • The number of vehicles on site at any one time will be restricted. 
    • Pedestrians will not be admitted.
    • You will be responsible for unloading your own waste to maintain social distancing from staff. Should you require help with a bulky item, we suggest that you bring a passenger.
    • If you are self-isolating or have symptoms of coronavirus (COVID-19) you should not visit a recycling centre. 
    • Civic amenity sites at Agnes Street, Cregagh Road and Springfield Road remain closed.
    • Please show respect for our staff at all times. We have a zero tolerance policy on work related violence.
  • The following vehicles don’t need to book:

    • cars
    • 4 x 4s
    • multi-purpose vehicle (MPV) or people carrier
    • trailers with bed length up to 1.8m
    • bicycles, motorcycles
  • Vehicles that are not permitted to use any recycling centres

    • box and Luton type vans
    • vehicles over 3.5 tonnes when fully laden (including minibuses)
    • trailer with a length of over 3 metres (10 feet)
    • camper vans longer than 5.8m
    • horseboxes
    • tractors

    Residents who arrive on site in a van or light goods vehicle without booking will not be admitted.

    Use of tipping mechanisms and tail lifts on site are not permitted.

    Please note our new booking system is only for larger and commercial type vehicles wanting to take domestic waste to a recycling centre.

    We only accept domestic waste at our recycling centres. We will not accept commercial waste.

    If you have difficulty booking online, please call our booking support team on 028 9027 0695. Lines are open Monday to Friday from 10am to 4pm, excluding public holidays. 

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