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New Building Control customer portal

We will be launching a new online customer portal on Wednesday 14 October 2026. 

You will be able to submit, pay and track applications online for:

  • Building Regulations such as Building Notice and Regularisation applications. Full plan applications not available.
  • Licensing including Entertainment, Street Trading, Pavement Café, Road Closure, Petroleum, Amusement and Cinema.
  • property certificates (for solicitor use only).

You will need to register for an account to use this service.  

When the portal is live, we will no longer accept applications by email.

You can email [email protected] if you need more information on the portal before its launch.

Opening hours

The Building Control public reception at Cecil Ward Building is open:

  • Monday to Thursday from 9am to 5pm
  • Friday from 9am to 4.30pm
  • Opening hours may vary on public and bank holidays. Visit our holiday arrangements for holiday opening hours. 

You can also call us on 028 9027 0650 between these times.

Building control inspections

You must give us 24 hours' notice when requesting an inspection. If we cannot facilitate the inspection you will be advised of the next available date. 

To request an inspection, or notify us of inspection stages, call 028 9027 0650.

We aim to respond to general enquiries within two working days, for more complex enquiries we may need up to five working days. 

A building control surveyor will contact you within 24 hours. You can also call us on 028 9027 0650.

Scam letters or notifications

We will not write or send letters to you regarding an asbestos survey on your property.

If you receive any letter from Building Control and are unsure whether this is from us or if it could be a scam, email [email protected] or call us on 028 9027 0650.

Find out more information  about scams and bogus callers and how we contact you.

Look at our A to Z of services

Contact us

For technical queries email [email protected]

[email protected]

028 9027 0650

Building Control, Ground Floor, Cecil Ward Building, 4-10 Linenhall Street, Belfast, BT2 8BP

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