Civic amenity sites

Guidelines for using our civic amenity sites

Our civic amenity sites at Agnes Street, Springfield Avenue and Cregagh Road are open.

We have temporary arrangements in place to protect your and our staff's health and safety, in line with the current public health advice on coronavirus (COVID-19).

Access to civic amenity sites

• Only pedestrians can access Agnes Street civic amenity site. There will be no access for vehicles. If you are driving to this site, please park safely outside and bring your waste into the site on foot.
• Cars and pedestrians can access the Cregagh Road and Springfield Avenue civic amenity sites. A maximum limit of two cars on site applies. There is a one way system in place at Cregagh Road.
• Vans and light goods vehicles can't access any of the civic amenity sites. If you have a van or light goods vehicle please use one of our recycling centres. 

Other temporary restrictions

• There may be some queues and delays, so please co-operate with any traffic arrangements in place and the instructions from staff.
• The number of users on site at any one time will be restricted to maintain social distancing. 
• You will be responsible for unloading your own waste to maintain social distancing from staff and other site users. If you have a large amount of waste or if you need help with a bulky item, we suggest that you use a recycling centre instead and bring a passenger. 
• If you are self-isolating or have symptoms of coronavirus (COVID-19) you should not visit a civic amenity site or recycling centre. 
• Please show respect for our staff at all times. We have a zero tolerance policy on work related violence.
• Last admission to each site will be 15 minutes before the site is due to close.
• All site users must follow these rules. Failure to do so will result in users being asked to leave the site.
• If you arrive in a van or light goods vehicle, you will not be permitted access.

Locations and opening hours

The amenity centres are located at:

• Agnes Street (between Crumlin Road and Shankill Road).
  Address: 2 Huss Row, BT13 1EE
• Springfield Avenue (off Springfield Road near Falls Road)
  Address: 1 Springfield Avenue, BT12 7BA
• 368 Cregagh Road 
  Address: 368 Cregagh Road, BT6 9EY

Opening hours for Agnes Street and Springfield Avenue

Opening hours for Cregagh Road 

Last admission to each site is 15 minutes before the site is due to close.

• Our opening hours may change during the holidays. Please check if our civic amentiy sites' opening hours have been affected before travelling.

What can I bring to the civic amenity sites?

Items you can and can't bring to the civic amenity sites

Contact us

If you have a query you can email wastemanagement@belfastcity.gov.uk or call the waste helpline on 0800 032 8100. Please note, we’ll be unable to provide updates on how busy sites are in advance.