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Accessibility statement for Belfast Castle website
This statement applies to belfastcastle.co.uk. This website is run by Belfast City Council.
We’ve made the website text as simple as possible to understand and it is approved by Plain English Campaign (link opens in new window) on an annual basis. My Computer My Way (link opens in a new window) has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the non-accessible content section of this statement.
Feedback and contact information
As part of our commitment to promoting equality of opportunity and good relations, we want to make sure everyone can access this website. You can get all our webpages in different languages and formats by:
- emailing [email protected]
- calling 028 9027 0511.
We’ll consider your request and get back to you within ten working days.
Reporting accessibility problems with this website
We want to improve the accessibility of this website. If you find any problems or think we are not meeting accessibility requirements, email us at [email protected].
Please tell us what part of the website you are visiting, what you are trying to do and what is preventing you from doing what you need to do. If possible, please tell us what device and which browser you are using. We will aim to reply within three working days.
Enforcement procedure
The Equality Commission for Northern Ireland (ECNI) (link opens in new window) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) (link opens in new window) (the ‘accessibility regulations’) in Northern Ireland. If you’re not happy with how we respond to your complaint, please call ECNI on 028 9050 0600 and ask for a Discrimination Advice Officer in their Legal Division or email [email protected].
Contacting us by phone or visiting us in person
You can contact us by email [email protected] or call +44 (0)28 9077 6925.
For Belfast Castle opening hours, go to contact us and directions.
Technical information about this website’s accessibility
Belfast City Council is committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (link opens in a new window).
Compliance statement
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard (link opens in new window).
Disproportionate burden
At this time, we have not made any disproportionate burden claims for this website.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We currently do not have an PDFs or other documents on this website.
Any new PDFs or Word documents we publish will meet accessibility standards.
What we are doing to improve accessibility
We are using automated checks to alert us if something falls below the standard.
We commissioned a manual accessibility audit of this website in March 2024. We carried out a retest in July 2025 and have implemented these changes.
Preparation of this accessibility statement
This statement was prepared on 17 October 2023. We reviewed and updated the statement on 14 January 2026.
This website was last tested on 12 January 2026 against the WCAG 2.2 AA standard. We carried out our own testing using automated accessibility testing tool Silktide. We scanned 65 pages.
