Parking tickets and PCNs

Parking fines and penalty charge notices

We do not collect payments for penalty charge notices (PCNs).

Pay online

If you want to pay a penalty charge notice (PCN), visit NI Consortium (link opens in new window).

Pay by phone

Credit and debit card payments can be made by calling 0333 006 8351.

If you are calling from outside the UK, call +44 333 006 8351.

Pay by post

Post to:

Northen Ireland Consortium
PO Box 378,
Sheffield,
S98 1YU

Enclose a crossed cheque or postal order (PO) made payable to NI Consortium.

Write the notice number and Vehicle Registration Number on the back of the cheque or PO.

Complete payment slip on the PCN and return with payment.

Challenge a penalty charge notice

If you want to challenge a PCN, find out more from NI Consortium (link opens in a new window)

Challenge by post

A challenge may be made against the issue of a notice to:

Northen Ireland Consortium,
PO Box 378,
Sheffield, S98 1YU

Challenge by phone

A challenge may be made against the issue of a notice by calling 0333 006 8351.

If you are calling from outside the UK, call +44 333 006 8351.

If a challenge is received within 14 days from the date of the Penalty Charge Notice the reduced charge may be re-offered in the event of the challenge being rejected. Payment should not be made with a challenge.

Complaints about a parking attendant

If you've a complaint about the behaviour of a parking attendant, visit marstonholdings.co.uk (link opens in new window).

Traffic attendants with body worn cameras

From 1 December 2024, the traffic attendants working in our car parks wear cameras on their uniforms. The cameras can record video and sound. A traffic attendant will only record a situation if they feel a recording will help their safety. Before a traffic attendant begins recording, they will announce this. They need to press a button to start and stop recording.

Traffic attendants are not able to watch or edit a recording. The recordings are kept for 45 days unless there is a lawful need to store for longer.

To read the full privacy notice, go to Marston Holdings Ltd (link opens in new window).

Off-street parking enforcement and enquiries

Marston Holdings Ltd is responsible for enforcement in our car parks. You will notice:

• the traffic attendants wear blue uniforms, not red
• Penalty Charge Notices (PCN) issued are different in appearance from PCNs issued previously
• failure to pay a Penalty Charge Notice (PCN) could lead to your car being clamped.

For general enquiries about off-street parking, visit Marston Holdings website or call their Customer Services Department.

For any further enquiries about parking tariffs or the condition of car parks, call us on 028 9027 0428.