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Collections

Bulky waste collections

  • Bulky waste collection service for households

    We provide a free bulky waste collection service from households only in our council area. We do not collect items from businesses.  

    Check what we can collect first before booking a bulky waste collection with us.   

    Many items can also be brought to our recycling centres, donated to local charities or not-for-profit organisations (some will collect items for free) or sold or donated on dedicated website or social media channels.  

  • What we can and can't collect

    Before you contact us or request a bulky waste collection, check the list of items we can collect. We can collect a maximum of seven items from a household in one collection. We will only take the items you booked for collection. You must get your items ready for collection, following any instructions in the table. If you don't, we can't collect them. 

    Items we can collect

    Category Items Instructions
    Bedroom furniture Bed frames, headboards and bed bases No instructions
    Free standing bedside cabinets, chest of drawers and wardrobes No instructions
    Mattresses Cover this item to keep it dry for collection.
    Sofa beds with metal frame No instructions
    Kitchen appliances American fridge freezer Empty the fridge freezer.
    Cookers, hobs and extractor fans No instructions
    Fridges and freezers Empty the fridge or freezer.
    Range cooker No instructions
    White goods including washing machines No instructions
    Living room items Carpet Cover this item to keep it dry for collection.
    Chairs No instructions
    Tables (dining, coffee, bedside and side) Tape up any glass to avoid shattering.
    Free standing display cabinets and bookcases No instructions
    Lino and vinyl floor pieces No instructions
    Mirrors Tape up any glass to avoid shattering.
    Sofas and armchairs Cover this item to keep it dry.
    Piano No instructions
    Reclining sofa and armchair Cover this item to keep it dry.
    Other items Mains-powered electrical equipment, including lawnmowers and treadmills. Call 028 9027 0230 to request a collection.
    Oil tank Empty and cut into two pieces before collection.
    Small electrical appliances and TVs Mains-powered items including kettles, toasters, DVD players and vacuum cleaners No instructions
    Televisions and monitors Tape up any glass to avoid shattering.

    Items we can't collect

    If we can’t collect your item, you may be able to take it to one of our recycling centres or civic amenity sites.

    This table shows which items our recycling centres or civic amenity sites can take.

    Items Recycling centre Civic amenity sites
    Bagged household waste Yes Yes
    Bathroom suites, kitchen units, radiators and built-in wardrobes Yes Yes
    We accept small amounts, but recommend using our recycling centres.  
    Batteries and fluorescent tubes Yes Yes
    Only accepted at Cregagh Road.
    Building materials, including rubble, plaster board, wall and floor tiles, bricks and soil Yes
    50kg weight limit.     		 No
    Cardboard, polystyrene and other packaging Yes Yes
    Doors (internal, external and sliding wardrobe doors) Yes Yes
    Fireplace surrounds and hearths Yes No
    Garden waste Yes
    It must be broken up.
    50kg weight limit.    		 Yes 
    Only accepted at Springfield Avenue and Cregagh Road. We don't accept soil.
    Gas cylinders Yes No
    Hospital equipment, including hospital beds and hoists Yes No
    Liquid waste, including paint, pesticides and oil Yes No
    Outdoor furniture including sheds and play items Yes Yes
    We accept small amounts, but recommend using our recycling centres.
    Prams, buggies and child car seats Yes Yes
    Toys including bikes and ride-ons Yes Yes 
    We accept small amounts, but recommend using our recycling centres.
    Tyres and car parts Yes 
    Only two tyres per customer permitted. Oil filters and engine oil only.     		 No
    Windows Yes No
    Wooden floor and skirting Yes Yes
    We accept small amounts, but recommend using our recycling centres.

  • Book a bulky waste collection

    Our bulky waste collection service runs Monday to Friday. There are no collections on bank or public holidays. You can request a collection up to three months in advance.

    Book a bulky waste collection

    You can also email [email protected] or call 028 9027 0230 to book a collection.

    For online bookings, we will contact you within two working days of your request to confirm your collection date.  

    We will try to provide the earliest collection date available but, depending on the items requested, you may have collections on different dates. 

    We’ll also send you an email and text the day before your collection to remind you.  

  • Get your items ready for us to collect

    If you don't follow our instructions, we can't collect your items.

    You must:

    • only put out items which have been requested for collection. We will collect a maximum of seven items, but they need to be booked with us.
    • leave your items out by 7am on the day of collection.  
    • leave your items where your general waste bin is picked up by the lorry. We will not go into your property. This could be at the: 
      • front of your house, on the kerb  
      • side of your house, on the kerb  
      • rear of your house in an open space where the vehicular access is at the back, or  
      • end of an entry, outside any entry gates (we will not collect any items in an entry or behind entry gates).  
    • cover all items that are absorbent like mattresses, sofas and carpets to keep them dry. We cannot collect heavy, waterlogged items. We will take away all coverings.  
    • dismantle and bundle any wooden items like wardrobes. If possible, consider taking these to a recycling centre instead.  
    • remove all protruding screws and nails that could cause injury.  
    • tape up any glass on items like television monitors, cabinets, or mirrors to avoid shattering and reduce risk of injury. If possible, consider taking these to a recycling centre instead.  
    • remove all food and drink from fridges and freezers before collection. We cannot collect items containing food and drink. 

  • Changing or cancelling your bulky waste collection

    If you need to change or cancel your bulky collection, email [email protected] or call 028 9027 0230.

    You can call us from Monday to Friday, 9am to 5pm. Our opening hours may vary during public holidays.

Contact us

For more information, contact us.

Contact details

[email protected]

028 9027 0230

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