Commercial waste collection

Waste collection services

We provide a reliable, cost-effective waste collection service for businesses across Belfast. 

It includes: 

• citywide collection coverage,
• competitive pricing and dependable service,
• a wide range of bin sizes,
• excellent customer support,
• commercial recycling options,
• Saturday collections in selected areas,
• evening collections in Belfast city centre,
• a formal service contract with your business and
• discounted rates for schools, charities, and churches.

Commercial waste collection schedule

We collect commercial waste from Monday to Friday, between 7am and 3.30pm.

You should ensure bins are accessible and out by 7am. Exact collection times can't be provided for individual locations. 

Commercial waste collections during public and bank holidays

If there are changes to commercial waste collections on public or bank holidays, this information is published on our Holiday arrangements or call 028 9027 0735 for more information. 

Bin types and charge schedule 

• 60-litre bagged waste: Charged every 6 months in advance. Bags are provided.  
• 240-litre wheelie bin: Charged every 6 months in advance. 
• 660-litre bin: Bin provided free. Monthly collection charge. 
• 1100-litre bin: Bin provided free. Monthly collection charge. 

For prices, email [email protected] or call us on 028 9027 0735​​​​.

All customers must pay by direct debit.

All queries about invoices should be made to our Central Transactions Unit on 028 9027 0319.

How to arrange a commercial waste collection

To set up or change a service, call 028 9027 0735. 

Recycling services for commercial waste

Recycling can help reduce the amount of waste which ends up in landfill, and could reduce the number of collections you need.

We offer a range of commercial waste recycling services:

• dry recycling (for paper, card, plastic bottles and aluminium cans)
• glass recycling (for glass bottles and jars)
• food waste composting

When you add a recycling service, we'll provide you with the relevant bin.

All our recycling bins are provided free. If you don't have room for a recycling bin, we can provide you with recycling bags which take up less space.

Types of commercial recycling bins

• 240 litre recycling wheelie bin - perfect for offices and smaller businesses, it can fit through standard doorways.
• 660 litre recycling container - designed to fit through standard doorways and is ideal for large quantities of waste on premises with limited space.
• 1100 litre recycling container - ideal for large quantities of waste, equivalent to five standard household bins.
• 140 litre food recycling bin - to store used food waste bags until collection.
• Recycling bags - ideal for dry recycling if you don't have the space for bins.

If you put any waste in your bin that is not permitted, we'll place a contamination sticker on it and won't be able to collect it. Remove the offending waste and leave the bin out for collection again on your next collection day. 

Commercial bin use guidelines

• Place bins out between 7am and 3.30pm on collection day 
• Ensure bins are easily accessible 
• Do not overfill – lids must close 
• Store any extra waste in securely tied prepaid bags 
• Return bins promptly after collection – don’t leave them on footpaths 
• Do not place glass, metal, or wood in prepaid bags 
• Do not leave paper/cardboard outside recycling bins 

Using commercial waste bins

• Leave your bin out from 7am to 3.30pm on your collection day.
• Make sure bins can be easily reached by our staff.
• Don't overfill your bin - make sure the lid closes properly. Any loose waste should be stored in the prepaid bags provided and tied securely.
• Return your bin to your storage area after collection. Don't leave it on the footpath or in the street.
• Glass, metal or wood shouldn't be placed in prepaid waste bags.
• Recycling: we can't collect paper or cardboard placed outside your bin.

Contact us

To contact us about commercial waste collections and information you can:

• Email: [email protected]
• Call: 028 9027 0735
• Fax: 028 9027 0672
• Write to or visit:

Commercial Waste Service
Ground Floor
The Cecil Ward Building
4-10 Linenhall Street
Belfast
BT2 8BP

For more specific queries, such as

Invoicing, debt and account enquiries 

• Email: [email protected]
• Call: 028 9027 0319

New and amended service requirements, marketing and sales information 

• Email: [email protected]
• Call: 028 9027 0298

Operational enquiries (including missed collections) 

• Email: [email protected]
• Call: 028 9027 0735

Prepaid waste bags

• Call: 028 9027 0735