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Our cafés

Ability Café

Ability Café operates two catering venues in the zoo providing hot and cold food, drinks and snacks. Both venues accept debit and credit card payments. The Ability Cafés are operated by the zoo’s catering partner, USEL.

USEL (link opens in new window) is a charity that employs and trains over 1,200 people with learning difficulties and disabilities, helping them get employment and new skills.

Ability Café at Zoo Café

Zoo Café is near the zoo’s Visitor Centre. This large café has an extensive menu of sit-in and takeaway meals along with light snacks. Indoor and outdoor seating is available.

Zoo Café opening hours

Month Times
April to June 10am to 3pm at weekends and bank holidays only
July and August 10am to 3pm daily
September and October 10am to 3pm on Saturday and Sunday only
November to March Closed

Ability Café at Treetop Tearooms

The Tearooms are at the top of the zoo, offering panoramic views across Belfast Lough, the Belfast Hills and some of the zoo residents including our Malayan sun bears.

The Tearooms provide hot and cold light snacks, drinks and ice-cream.

Treetop Tearooms opening hours

Month Times
April to September 10am to 5pm daily
October 11am to 3pm daily
November to March 11am to 3pm on Friday, Saturday and Sunday

Dietary requirements

Vegetarian, vegan and gluten-free options are available in both cafés. If you have any special dietary or allergy requirements, call us on 028 9077 6277 or email before you visit.

Confectionery vending

Confectionery vending is available in the Visitor Centre, the Monkey House and at the picnic area located at the top of the zoo. Please note that the vending machines at the top of the zoo are cash only.

Picnics in the zoo

There are picnic tables throughout the zoo, including a large picnic area at the top of the zoo, giving visitors the perfect setting to enjoy takeaway food from the zoo’s cafés. 

You can bring your own food into the zoo. For this reason, we cannot guarantee an allergen-free environment. We do not allow barbecues in the zoo. All visitors must put their rubbish in the bins around the zoo site. You must not feed the animals in the zoo.

Our customers' feedback

"Only thing nicer than the hot chocolate here, is the staff. So friendly and welcoming."

"We had a great experience and the food was delicious! And a great price! Staff were all super friendly. Some staff explained the café to us and who they employ which we think is fantastic!"

"The Lion’s Den is a restaurant near the entrance and serves a good variety of hot and cold foods including options for vegetarians. Very impressive and highly recommended."

"This café serves the most amazing hot chocolate. Well worth the climb."


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