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Advice

Advice providers

  • Advice providers

    Do you need help with benefits, consumer, debt, employment or housing issues? We support generalist advice centres across Belfast to provide free, confidential and independent advice by:

    • telephone and email
    • face-to-face support
    • outreach sessions
    • home visits where necessary.
  • Advice in north Belfast

    Provider Telephone

    Advice Space: North Belfast

    40 - 44 Duncairn Gardens, BT15 2GG

    0300 1 233 233

    Ardoyne Association

    111 Etna Drive, BT14 7NN

    028 9071 5165

    Ligoniel Improvement Association

    The Wolfhill Centre, 148 Ligoniel Road, BT14 8DT

    028 9039 1225

    The Vine Centre

    193 Crumlin Road, BT14 7AA

    028 9035 1020

    Ballysillan Community Forum

    The Willowgrove Centre, 925 – 927 Crumlin Road, BT14 8AB

    028 9039 1272

    Tar Isteach

    244 Antrim Road, BT15 2AR

    028 9074 6665
  • Advice in south Belfast

    Provider  Telephone 

    Ballynafeigh Community Development Association

    Ballynafeigh Community House, 283 Ormeau Road, BT7 3GG

    028 9049 1161

    South City Resource Centre

    2 Maldon Street, BT12 6HE

    028 9028 5060
  • Advice in east Belfast

    Provider Telephone

    Advice Space: East Belfast

    The Arches Centre, 1A Westminster Avenue North, BT4 1NS

    03001 233233

    East Belfast Network Centre

    55 Templemore Avenue, BT5 4FP

    028 9073 5690
  • Advice in west Belfast

    Provider Telephone

    Advice Space: Shankill 

    Unit 2 The Spectrum Centre, 331 - 335 Shankill Road, BT13 7AA 

    03001 233233 

    Advice Space: Suffolk and Andersonstown 

    208 Andersonstown Road, BT11 9EB 

     03001 233233

    Advice Space: Falls 

    77a Springfield Road, BT12 7AE

    03001 233233 

    Falls Community Council

    275 - 277 Falls Road, BT12 6FD

    028 9020 2030 

    Neighbourhood Development Association

    57 Falls Road, BT12 4PD

    028 9058 4848 

    Springfield Charitable Association

    197 Falls Road, BT12 6FB 

    028 9032 9085 

    Upper Springfield Advice Service

    2B Springhill Drive, BT12 7SH

    028 9024 0653 
  • Advice in central Belfast

    Provider Telephone

    Belfast Unemployed Resource Centre

    45 - 47 Donegall Street, BT1 2FG 

    028 9096 1111 

    Advice Space: Belfast Central

    Merrion Business Centre, 58 Howard Street, BT1 6PJ 

    03001 233233 

     Consumer Council

    Seatem House, Floor 3, 28 – 32 Alfred Street, BT2 8EN

     028 9025 1600
  • Belfast Citywide Tribunal Service

    We’re a major funder of advice providers across Belfast, which provide free, confidential and independent advice on a range of issues including benefits, consumer, debt, employment and housing issues.

    Belfast Citywide Tribunal Service represents clients who wish to appeal Social Security Agency (SSA) decisions on benefits, including Employment Support Allowance, Disability Living Allowance, Personal Independent Payment and Universal Credit. It enables clients to challenge decisions, assisting them through the process and representing them in both an Appeal and Tribunal setting.

    You can access this service from any of the advice centres that we fund, by emailing tribunal@ligonielvillage.com, calling 028 9039 1765 or visit us at:

    Ligoniel Improvement Association
    Wolfhill Centre
    148 Ligoniel Rd
    Belfast
    BT14 8DT

    Belfast Citywide Tribunal Service logo

  • Migrant support

    We support a number of projects which aim to help new communities integrate with existing communities in Belfast.

    We also provide training on issues relating to migration. This includes addressing the myths and misinformation that can cause division. 

    We also chair a migrant forum that supports networking and communication between organisations that work with migrant communities. 

    Refugee transition guide

    This guide was developed by The Refugee and Asylum Forum in partnership with Belfast City Council, NIHE and The Law Centre. It gives vital information to anyone who is applying for, or has recently gained refugee status in Northern Ireland.

    The guide is available in:

    • English
    • Arabic
    • Chinese
    • Farsi
    • French
    • Mandarin
    • Somalian

    Request the guide by emailing goodrelations@belfastcity.gov.uk or calling 028 9027 0663.

    Support services guide for migrants

    We have produced a guide for those who have recently arrived in Belfast. It includes information about a range of support services, including:

    • business advice
    • education
    • community safety
    • family support
    • language classes
    • recreation activities.

    To request a copy of New to Belfast - A Guide to Support Services, email goodrelations@belfastcity.gov.uk or call 028 9027 0663.

    Migrants rights guides

    The Law Centre (NI), together with the Northern Ireland Human Rights Commission, has produced a range of guides for migrant workers.

    The guides explain the different rights and entitlements you have while working and living in Northern Ireland. They also contain advice about what to do if you feel your rights are not being recognised.

    All the guides are available from the Law Centre NI website (link opens in new window)

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