Skip to main content

Read our latest coronavirus updates

PayReportApply
Advice

Advice providers

  • Advice providers

    Do you need help with benefits, consumer, debt, employment or housing issues? We support generalist advice centres across Belfast to provide free, confidential and independent advice by:

    • telephone and email
    • face-to-face support
    • outreach sessions
    • home visits where necessary.
  • Advice in north Belfast

    Provider  Address Telephone
    Advice Space: North Belfast 40-44 Duncairn Gardens
    Belfast
    BT15 2GG
    0300 1 233 233
    Ardoyne Association 111 Etna Drive
    Belfast
    BT14 7NN 
    028 9071 5165
    Ligoniel Improvement Association The Wolfhill Centre
    148 Ligoniel Road
    Belfast
    BT14 8DT
    028 9039 1225
    The Vine Centre 193 Crumlin Road
    Belfast
    BT14 7AA
    028 9035 1020
    Ballysillan Community Forum The Willowgrove Centre
    925 – 927 Crumlin Road
    Belfast
    BT14 8AB
    028 9039 1272
    Tar Isteach 244 Antrim Road
    Belfast
    BT15 2AR
    028 9074 6665
  • Advice in south Belfast

    Provider  Address  Telephone 
    Ballynafeigh Community Development Association Ballynafeigh Community House
    283 Ormeau Road
    Belfast
    BT7 3GG
    028 9049 1161
    South City Resource Centre 2 Maldon Street
    Belfast
    BT12 6HE
    028 9028 5060
  • Advice in east Belfast

    Provider Address Telephone
    Advice Space: East Belfast The Arches Centre
    1A Westminster Avenue North
    Belfast
    BT4 1NS 
    03001 233233
    East Belfast Network Centre 55 Templemore Avenue
    Belfast
    BT5 4FP
    028 9073 5690
  • Advice in west Belfast

    Provider Address Telephone
    Advice Space: Shankill  Unit 2 The Spectrum Centre
    331-335 Shankill Road
    Belfast
    BT13 7AA 
    03001 233233 
    Advice Space: Suffolk and Andersonstown  208 Andersonstown Road
    Belfast
    BT11 9EB 
     03001 233233
    Advice Space: Falls  77a Springfield Road
    Belfast
    BT12 7AE
    03001 233233 
    Falls Community Council 275 - 277 Falls Road
    Belfast
    BT12 6FD 
    028 9020 2030 
    Neighbourhood Development Association 57 Falls Road
    Belfast
    BT12 4PD 
    028 9058 4848 
    Springfield Charitable Association 197 Falls Road
    Belfast
    BT12 6FB 
    028 9032 9085 
    Upper Springfield Advice Service 2B Springhill Drive
    Belfast
    BT12 7SH 
    028 9024 0653 
  • Advice in central Belfast

    Provider Address Telephone
    Belfast Unemployed Resource Centre 45-47 Donegall Street
    Belfast
    BT1 2FG 
    028 9096 1111 
    Advice Space: Belfast Central Merrion Business Centre
    58 Howard Street
    Belfast
    BT1 6PJ 
    03001 233233 
     Consumer Council

    Seatem House
    Floor 3
    28 – 32 Alfred Street 
    Belfast
    BT2 8EN

     

     028 9025 1600
  • Belfast Citywide Tribunal Service

    We’re a major funder of advice providers across Belfast, which provide free, confidential and independent advice on a range of issues including benefits, consumer, debt, employment and housing issues.

    Belfast Citywide Tribunal Service represents clients who wish to appeal Social Security Agency (SSA) decisions on benefits, including Employment Support Allowance, Disability Living Allowance, Personal Independent Payment and Universal Credit. It enables clients to challenge decisions, assisting them through the process and representing them in both an Appeal and Tribunal setting.

    You can access this service from any of the advice centres that we fund, by emailing tribunal@ligonielvillage.com, calling 028 9039 1765 or visit us at:

    Ligoniel Improvement Association
    Wolfhill Centre
    148 Ligoniel Rd
    Belfast
    BT14 8DT

    Citywide Tribunal Service logo

  • Migrant support

    We support a number of projects which aim to help new communities integrate with existing communities in Belfast.

    We also provide training on issues relating to migration. This includes addressing the myths and misinformation that can cause division. 

    We also chair a migrant forum that supports networking and communication between organisations that work with migrant communities. 

    Refugee transition guide

    This guide was developed by The Refugee and Asylum Forum in partnership with Belfast City Council, NIHE and The Law Centre. It gives vital information to anyone who is applying for, or has recently gained refugee status in Northern Ireland.

    The guide is available in:

    • English
    • Arabic
    • Chinese
    • Farsi
    • French
    • Mandarin
    • Somalian

    Request the guide by emailing goodrelations@belfastcity.gov.uk or calling 028 9027 0663.

    Support services guide for migrants

    We have produced a guide for those who have recently arrived in Belfast. It includes information about a range of support services, including:

    • business advice
    • education
    • community safety
    • family support
    • language classes
    • recreation activities.

    To request a copy of New to Belfast - A Guide to Support Services, email goodrelations@belfastcity.gov.uk or call 028 9027 0663.

    Migrants rights guides

    The Law Centre (NI), together with the Northern Ireland Human Rights Commission, has produced a range of guides for migrant workers.

    The guides explain the different rights and entitlements you have while working and living in Northern Ireland. They also contain advice about what to do if you feel your rights are not being recognised.

    All the guides are available from the Law Centre NI website.

Read aloud icon Read aloud