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Advice

Advice providers

  • Advice providers in Belfast

    We support advice centres across Belfast to provide free, confidential and independent advice by:

    • telephone and email
    • face-to-face support
    • outreach sessions
    • home visits where necessary.

    You can get free advice on:

    • benefits
    • consumer complaints
    • debt
    • employment and
    • housing.
  • Advice in north Belfast

    Provider Telephone
    Advice Space: North Belfast
    40-44 Duncairn Gardens, BT15 2GG
    0300 123 3233
    Ardoyne Association
    111 Etna Drive, BT14 7NN
    028 9071 5165
    Ligoniel Improvement Association
    The Wolfhill Centre, 148 Ligoniel Road, BT14 8DT
    028 9039 1225
    The Vine Centre
    193 Crumlin Road, BT14 7AA
    028 9035 1020
    Ballysillan Community Forum
    The Willowgrove Centre, 925 – 927 Crumlin Road, BT14 8AB
    028 9039 1272
    Tar Isteach
    44 Antrim Road, BT15 2AR
    028 9074 6665
  • Advice in south Belfast

    Provider  Telephone 
    Ballynafeigh Community Development Association
    Ballynafeigh Community House, 283 Ormeau Road, BT7 3GG
    028 9049 1161
    South City Resource Centre
    2 Maldon Street, BT12 6HE
    028 9028 5060
  • Advice in east Belfast

    Provider Telephone
    Advice Space: East Belfast
    The Arches Centre, 1A Westminster Avenue North, BT4 1NS
    0300 123 3233
    East Belfast Network Centre
    55 Templemore Avenue, BT5 4FP
    028 9073 5690
  • Advice in west Belfast

    Provider Telephone
    Advice Space: Shankill
    Unit 2 The Spectrum Centre, 331-335 Shankill Road, BT13 7AA
    0300 123 3233
    Advice Space: Suffolk and Andersonstown
    208 Andersonstown Road, BT11 9EB
    0300 123 3233
    Crescent Vitality
    197 Falls Road, BT12 6FB
    028 9032 9085
    Falls Community Council
    275 - 277 Falls Road, BT12 6FD
    028 9020 2030
    Neighbourhood Development Association
    57 Falls Road, BT12 4PD
    028 9058 4848
    Upper Springfield Advice Service
    2B Springhill Drive, BT12 7SH
    028 9024 0653
  • Advice in central Belfast

    Provider Telephone
    Belfast Unemployed Resource Centre
    45-47 Donegall Street, BT1 2FG
    028 9096 1111
    Advice Space: Belfast Central Merrion Business Centre,
    58 Howard Street, BT1 6PJ
    0300 123 3233
    Consumer Council
    Seatem House, Floor 3, 28 – 32 Alfred Street, BT2 8EN
    028 9025 1600
  • Belfast Citywide Tribunal Service

    Belfast Citywide Tribunal Service represents people who want to appeal Social Security Agency (SSA) decisions on benefits, including Employment Support Allowance, Disability Living Allowance, Personal Independent Payment and Universal Credit. This service can help individuals challenge SSA decisions, assist them with the process and represent them in appeals and tribunals.

    To access this service:

    You can also contact Advice Space (link opens in new window) online.

  • Support for people from Minority Ethnic Communities

    We are a designation Council of Sanctuary, committed to receiving and including all new residents with care and dignity.

    We provide a number of projects to support the inclusion of people from minority ethnic community backgrounds in Belfast.  This includes funding orientation programmes for people that are new to Belfast as well as funding case work support.  Through our good relations grant aid programme we also provide financial support for projects to build connections between new and older communities.

    We currently chair the Belfast Migrant Forum that supports ports networking and communication between organisations that work with minority ethnic communities.

    Refugee transition guide

    We have produced a Refugee Transition Guide, that provides key information to people who have recently received refugee status.

    Request the guide by emailing [email protected] or calling 028 9027 0663.

    Related research

    In November 2022, we published research findings on inequalities experienced by Black, Asian, Minority Ethnic and Traveller people residing in Belfast.

    Commissioned in partnership with Belfast Trust and the Public Health Agency (PHA), the research provides a more comprehensive understanding of the range of experiences of minority ethnic and migrant populations in Belfast to inform policy making and service provision in the city. Recommended next steps, to help address the issues identified, are also included.

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