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Advice providers
Do you need help with benefits, consumer, debt, employment or housing issues? We support generalist advice centres across Belfast to provide free, confidential and independent advice by:
- telephone and email
- face-to-face support
- outreach sessions
- home visits where necessary.
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Advice in north Belfast
Provider Address Telephone Advice Space: North Belfast 40-44 Duncairn Gardens
Belfast
BT15 2GG0300 1 233 233 Ardoyne Association 111 Etna Drive
Belfast
BT14 7NN028 9071 5165 Ligoniel Improvement Association The Wolfhill Centre
148 Ligoniel Road
Belfast
BT14 8DT028 9039 1225 The Vine Centre 193 Crumlin Road
Belfast
BT14 7AA028 9035 1020 Ballysillan Community Forum The Willowgrove Centre
925 – 927 Crumlin Road
Belfast
BT14 8AB028 9039 1272 Tar Isteach 244 Antrim Road
Belfast
BT15 2AR028 9074 6665 -
Advice in south Belfast
Provider Address Telephone Ballynafeigh Community Development Association Ballynafeigh Community House
283 Ormeau Road
Belfast
BT7 3GG028 9049 1161 South City Resource Centre 2 Maldon Street
Belfast
BT12 6HE028 9028 5060 -
Advice in east Belfast
Provider Address Telephone Advice Space: East Belfast The Arches Centre
1A Westminster Avenue North
Belfast
BT4 1NS03001 233233 East Belfast Network Centre 55 Templemore Avenue
Belfast
BT5 4FP028 9073 5690 -
Advice in west Belfast
Provider Address Telephone Advice Space: Shankill Unit 2 The Spectrum Centre
331-335 Shankill Road
Belfast
BT13 7AA03001 233233 Advice Space: Suffolk and Andersonstown 208 Andersonstown Road
Belfast
BT11 9EB03001 233233 Advice Space: Falls 77a Springfield Road
Belfast
BT12 7AE03001 233233 Falls Community Council 275 - 277 Falls Road
Belfast
BT12 6FD028 9020 2030 Neighbourhood Development Association 57 Falls Road
Belfast
BT12 4PD028 9058 4848 Springfield Charitable Association 197 Falls Road
Belfast
BT12 6FB028 9032 9085 Upper Springfield Advice Service 2B Springhill Drive
Belfast
BT12 7SH028 9024 0653 -
Advice in central Belfast
Provider Address Telephone Belfast Unemployed Resource Centre 45-47 Donegall Street
Belfast
BT1 2FG028 9096 1111 Advice Space: Belfast Central Merrion Business Centre
58 Howard Street
Belfast
BT1 6PJ03001 233233 Consumer Council Seatem House
Floor 3
28 – 32 Alfred Street
Belfast
BT2 8EN028 9025 1600 -
Belfast Citywide Tribunal Service
We’re a major funder of advice providers across Belfast, which provide free, confidential and independent advice on a range of issues including benefits, consumer, debt, employment and housing issues.
Belfast Citywide Tribunal Service represents clients who wish to appeal Social Security Agency (SSA) decisions on benefits, including Employment Support Allowance, Disability Living Allowance, Personal Independent Payment and Universal Credit. It enables clients to challenge decisions, assisting them through the process and representing them in both an Appeal and Tribunal setting.
You can access this service from any of the advice centres that we fund, by emailing tribunal@ligonielvillage.com, calling 028 9039 1765 or visit us at:
Ligoniel Improvement Association
Wolfhill Centre
148 Ligoniel Rd
Belfast
BT14 8DT -
Migrant support
We support a number of projects which aim to help new communities integrate with existing communities in Belfast.
We also provide training on issues relating to migration. This includes addressing the myths and misinformation that can cause division.
We also chair a migrant forum that supports networking and communication between organisations that work with migrant communities.
Refugee transition guide
This guide was developed by The Refugee and Asylum Forum in partnership with Belfast City Council, NIHE and The Law Centre. It gives vital information to anyone who is applying for, or has recently gained refugee status in Northern Ireland.
The guide is available in:
- English
- Arabic
- Chinese
- Farsi
- French
- Mandarin
- Somalian
Request the guide by emailing goodrelations@belfastcity.gov.uk or calling 028 9027 0663.
Support services guide for migrants
We have produced a guide for those who have recently arrived in Belfast. It includes information about a range of support services, including:
- business advice
- education
- community safety
- family support
- language classes
- recreation activities.
To request a copy of New to Belfast - A Guide to Support Services, email goodrelations@belfastcity.gov.uk or call 028 9027 0663.
Migrants rights guides
The Law Centre (NI), together with the Northern Ireland Human Rights Commission, has produced a range of guides for migrant workers.
The guides explain the different rights and entitlements you have while working and living in Northern Ireland. They also contain advice about what to do if you feel your rights are not being recognised.
All the guides are available from the Law Centre NI website.