Skip to main content

Advice providers

  • Advice providers in Belfast

    Do you need help with benefits, consumer, debt, employment or housing issues? We support generalist advice centres across Belfast to provide free, confidential and independent advice by:

    • telephone and email
    • face-to-face support
    • outreach sessions
    • home visits where necessary.
  • Advice in north Belfast

    Provider Telephone

    Advice Space: North Belfast

    40-44 Duncairn Gardens, BT15 2GG

    0300 123 3233

    Ardoyne Association

    111 Etna Drive, BT14 7NN

    028 9071 5165

    Ligoniel Improvement Association

    The Wolfhill Centre, 148 Ligoniel Road, BT14 8DT

    028 9039 1225

    The Vine Centre

    193 Crumlin Road, BT14 7AA

    028 9035 1020

    Ballysillan Community Forum

    The Willowgrove Centre, 925 – 927 Crumlin Road, BT14 8AB

    028 9039 1272

    Tar Isteach

    244 Antrim Road, BT15 2AR

    028 9074 6665
  • Advice in south Belfast

    Provider  Telephone 

    Ballynafeigh Community Development Association

    Ballynafeigh Community House, 283 Ormeau Road, BT7 3GG

    028 9049 1161

    South City Resource Centre

    2 Maldon Street, BT12 6HE

    028 9028 5060
  • Advice in east Belfast

    Provider Telephone

    Advice Space: East Belfast

    The Arches Centre, 1A Westminster Avenue North, BT4 1NS

    0300 123 3233

    East Belfast Network Centre

    55 Templemore Avenue, BT5 4FP

    028 9073 5690
  • Advice in west Belfast

    Provider Telephone

    Advice Space: Shankill 

    Unit 2 The Spectrum Centre, 331-335 Shankill Road, BT13 7AA 

    0300 123 3233 

    Advice Space: Suffolk and Andersonstown 

    208 Andersonstown Road, BT11 9EB 

     0300 123 3233

    Advice Space: Falls 

    77a Springfield Road, BT12 7AE

    0300 123 3233 

    Falls Community Council

    275 - 277 Falls Road, BT12 6FD

    028 9020 2030 

    Neighbourhood Development Association

    57 Falls Road, BT12 4PD

    028 9058 4848 

    Springfield Charitable Association

    197 Falls Road, BT12 6FB 

    028 9032 9085 

    Upper Springfield Advice Service

    2B Springhill Drive, BT12 7SH

    028 9024 0653 
  • Advice in central Belfast

    Provider Telephone

    Belfast Unemployed Resource Centre

    45-47 Donegall Street, BT1 2FG 

    028 9096 1111 

    Advice Space: Belfast Central

    Merrion Business Centre, 58 Howard Street, BT1 6PJ 

    0300 123 3233 

     Consumer Council

    Seatem House, Floor 3, 28 – 32 Alfred Street, BT2 8EN

     028 9025 1600
  • Belfast Citywide Tribunal Service

    We’re a major funder of advice providers across Belfast, which provide free, confidential and independent advice on a range of issues including benefits, consumer, debt, employment and housing issues.

    Belfast Citywide Tribunal Service represents clients who wish to appeal Social Security Agency (SSA) decisions on benefits, including Employment Support Allowance, Disability Living Allowance, Personal Independent Payment and Universal Credit. It enables clients to challenge decisions, assisting them through the process and representing them in both an Appeal and Tribunal setting.

    You can access this service from any of the advice centres that we fund, by emailing, calling 028 9039 1765 or visit us at:

    Ligoniel Improvement Association
    Wolfhill Centre
    148 Ligoniel Rd
    BT14 8DT

    Belfast Citywide Tribunal Service logo

  • Support for people from Minority Ethnic Communities

    We are a designation Council of Sanctuary, committed to receiving and including all new residents with care and dignity.

    We provide a number of projects to support the inclusion of people from minority ethnic community backgrounds in Belfast.  This includes funding orientation programmes for people that are new to Belfast as well as funding case work support.  Through our good relations grant aid programme we also provide financial support for projects to build connections between new and older communities.

    We currently chair the Belfast Migrant Forum that supports ports networking and communication between organisations that work with minority ethnic communities.

    Refugee transition guide

    We have produced a Refugee Transition Guide, that provides key information to people who have recently received refugee status.

    Request the guide by emailing or calling 028 9027 0663.

    Related research

    In November 2022, we published research findings on inequalities experienced by Black, Asian, Minority Ethnic and Traveller people residing in Belfast.

    Commissioned in partnership with Belfast Trust and the Public Health Agency (PHA), the research provides a more comprehensive understanding of the range of experiences of minority ethnic and migrant populations in Belfast to inform policy making and service provision in the city. Recommended next steps, to help address the issues identified, are also included.

Read aloud icon Read aloud