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Housing

Pest control

  • Our pest control service

    We are currently only providing appointments for:

    Rats and mice inside a property 

    We will schedule two appointments. You should make sure someone is home for the first appointment. If you miss the first appointment, we'll cancel the second appointment automatically.

    Rats only in outdoor areas or outside your home, garden or shed

    We will arrange one appointment where a pest officer will inspect the area and provide advice. If a treatment is applied on your first visit, you must contact us to arrange a follow up visit. We'll collect bait boxes at this visit. 

    To make an appointment, email [email protected] or call 028 9027 0431.

    Pests or insects

    We do not provide services to treat:

    • wasps
    • hornets
    • bee nests
    • fleas
    • flies, or
    • wild pigeons.
  • Private pest control services

    To find private pest control services in Belfast, go to British Pest Control Association (link opens in new window) or National Pest Technicians' Association (link opens in new window).

    If you are concerned about bees, contact Swarm Collection (link opens in a new window) or contact your local beekeeper association.  

  • Pest control service terms and conditions

    1. We cannot inspect properties which are being treated by another pest control company. 
    2. We only inspect residential properties.
    3. When we come to your property, you or the person in your property must be aged 18 years old or over.
    4. We allocate morning or afternoon slots for inspections.
    5. For health and safety reasons, we only access loft spaces that are floored. 
    6. We do not carry out repairs or pest proofing. This is the homeowner’s responsibility. If you rent your property, contact your landlord or housing association about repair obligations. 
       
  • Report a cleansing Issue

    If there is dumped waste, overflowing bins, rubbish or waste within the general area, this will need to be resolved to control rodent activity.

    Report a street cleansing issue

  • Report a dead animal

    If you find a dead animal on the road or street, you can report it to our Street cleansing service.

    If an animal dies in your house or garden, you must make your own arrangements to dispose of it. 

    Report a dead animal

Contact us

For more information and advice, get in touch.

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