Our Junior Keeper for a Day experience is available.
Our giraffe, lemur and penguin experience days aren't available. We will announce a future relaunch date for these experiences and prioritise visitors with outstanding bookings.
If you have an outstanding booking and don't want to wait for the relaunch, you can ask for a refund. Please email us firstname.lastname@example.org with your booking details and we will contact you to process your refund.