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Updated at 5.20pm on Monday 23 January 2023
Please leave your bins and boxes out until we collect them, if they were missed on 18, 19 or 20 January due to bad weather. You don't need to complete the missed bin collection form.
Please wait until after 8pm on your usual collection day to report a missed bin collection. You can report a missed bin collection:
Report a missed bin collection online
Please read the terms and conditions for online services and our privacy statement.
Or call 028 9027 0230.
Phone lines are open:
Put your bins and boxes out by 7am on your collection day at your normal collection point, which should be visible from the road. Make sure your recycling is in the right bins or boxes.
You can report:
If you have a purple or black glass recycling box, put the box out by 7am on your scheduled collection day.