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Order a bin

  • Order a bin or recycling box online

    Read information about ordering a new bin before completing your order. You can order these bins online:

    • General waste bin (£15 charge applies)
    • Brown food waste caddy
    • Green food waste bin
    • Black or red recycling box with lid
    • New lid for recycling box
    • Blue wheelie dry recycling bin
    • Glass recycling box
    • Home composting bin

    Complete the order a bin form (link opens in new window)

    Read the terms and conditions for online services and our privacy statement.

  • Information about ordering a new bin

    • You can only order one of each type of bin or recycling box.
    • All recycling bins and boxes are free.
    • If you need to order a recycling bin but aren't sure which type you need, call us on 0800 032 8100.
    • When you order a food waste bin, we'll give you a food waste caddy too.
    • You can't order a food waste bin if you have a recycling bin or compost bin.
    • Each household can usually only have one general waste bin. If you already have a general waste bin you can use, you can't order another one online. However, we may provide an extra general waste bin if there is a large family of six or more permanent residents, or if someone in the household has a medical condition which results in extra waste that can’t be recycled. If this applies, you can contact us on 0800 032 8100 or email to arrange an assessment.
    • If you need more green food waste bags, tie your last bag to your food waste bin.
    • If your apartment block does not have a food waste collection, email us or call 0800 032 8100. Remember to leave your name and full postal address.

    When you contact us, tell us your name and full postal address.

  • Other ways to order a bin or recycling box

    You can also order bins:

    By writing to us at: 
    Waste Management Services
    Belfast City Council
    4-10 Linenhall Street 
    BT2 8BP

    Include your name, delivery address (including postcode), contact telephone number, the type of bin you need and a cheque or postal order for the appropriate amount, made payable to Belfast City Council. 

    If you already have a black bin and want to order another one by phone or post, you will also need to request an additional bin assessment. 

  • Returns, refunds and cancellations

    To return or cancel your order, call us on 0800 032 8100. 

  • Bin delivery information

    You should receive your order within seven working days. Your bin or boxes will be left at the front of your property or, where possible, in your front garden. If you have specific delivery requirements, state these when you place your order. We cannot always deliver on specified days. 

  • Commercial waste collections

    You can only order household bins online. If you want to arrange a waste collection for a business, visit our commercial waste page.

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