This privacy statement covers the following topics:
privacy statement explains how we collect, use and disclose information
that you provide through the Belfast City Council website.
you use this site, you agree to the collection, use and disclosure of
that information, in accordance with this privacy statement.
are committed to fulfilling our responsibilities under the Data
Protection Act 1998. We are notified to the Information Commissioner as a
data controller and have taken appropriate steps to protect your
privacy and information.
This site is owned, managed and run by Belfast City Council. Our address is:
Belfast City Hall
Our privacy statement covers the Belfast City Council website - www.belfastcity.gov.uk only.
If you have any queries about the site, contact us at:
Belfast City Council
Belfast City Hall
areas of this site require you to actively submit information in order
for you to benefit from specific features, such as our range of online
services, for example, email, online forms or online payments.
will be informed at each of these information collection points what
information is required and what information is optional.
of this information may be personal data (information that can be
uniquely identified with you, such as your name, address, email address,
We only collect such information when you choose
to supply it to us and it is processed in accordance with the Data
Protection Act 1998.
Information is also gathered without you
actively providing it, through the use of various technologies and
methods such as Internet Protocol (IP) addresses and cookies. These
methods do not collect or store personal information.
IP address is a number assigned to your computer by your Internet
Service Provider (ISP), so you can access the internet. We collect IP
addresses for the purposes of system administration and to audit the use
of our site.
Each time you log onto our site and each time you request one of our pages, our server logs your IP address.
we log your session with us, we will not normally link your IP address
to anything that can enable us to identify you. However, we can and will
use IP addresses to identify a user when we feel it is necessary to
enforce compliance with our rules or terms of service or to protect our
service, site, users or others.
may monitor your email and other online communications with us (this
includes any member of staff). Any such monitoring will take place in
accordance with the law.
use log files generated by our web servers to analyse site usage and
statistics but the files do not identify any personal information.
Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.
Belfast City Council is comprised of a number of internal departments who work very closely
and personal data may be internally shared when there is a necessary and
legitimate need to do so. We may use information you provide through
this site to improve the content, to customise the site to your
preferences, for research, to communicate information to you or for
marketing purposes, if you have requested it, and for the purposes
specified in this privacy statement.
We do not disclose any
information you provide through the site to any other individuals or
organisations (third parties), except where:
• such disclosures are
necessary to fulfil our service obligations to you, in which case we
will require such third parties to agree to treat it in accordance with
this privacy statement
• required by applicable laws, courts orders or government regulations (for example, to prevent or detect crime)
• you give us permission to do so
for online payments, we will pass your details securely to Barclaycard through a 256 bit Transport Layer Security connection (TLS).
More information about how Barclaycard processes your information is available from the Barclaycard website
will take all reasonable steps in accordance with our legal obligations
to update or correct your personal information in our possession that
you submit through this site.
You have a right to ask to see
details of any personal information that we hold about you and Section 7
of the Data Protection Act 1998 provides you with this right to apply.
It gives you rights in relation to how personal information about you
is obtained, processed, stored and disclosed to others.
entitled to know: what type of information is being held, what purpose
the information is being used for and who has access to the information
and who it may be disclosed to.
To do this, contact us at:
Belfast City Council
Belfast City Hall
take care to protect your personal information as you transmit it from
your computer to our site and to protect such information from loss,
misuse, and unauthorised access, disclosure, alteration or destruction.
We use leading technologies and encryption software to safeguard your
data and operate strict security standards to prevent any unauthorised
access to it.
Where you use passwords, ID numbers, or other
special access features on this site, you also have a responsibility to
take reasonable steps to safeguard them.
site contains links and references to other websites. This privacy
statement does not apply to those websites and we encourage you to read
the privacy statement of every website you visit.
will post details of any changes to our privacy statement on this
website to help make sure you are always aware of the information we
collect, how we use it, and in what circumstances, if any, we share it
with other parties.
This privacy statement was last updated in September 2016.
City Council is committed to fulfilling its responsibilities under the
Data Protection Act 1998. It is notified to the Information Commissioner
as data controller and takes appropriate steps to protect your privacy
The personal information you choose to provide,
such as your name, address and other contact details, will be processed
in accordance with the Data Protection Act. It will only be used to
communicate with you about a service or information you have requested.
personal information will only be made available to the appropriate
council staff involved in the provision of this service and the
representatives of the Barclaycard service who assist with the
administration of your payment.
Your personal information will
not be disclosed to any outside organisation without your consent,
except where it is necessary for the council to do so to comply with the
law or provide this service.