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Planning and building control

Licences and permits

Coronavirus update

We can:

  • answer your queries, but our processing of all application types is limited
  • receive applications by email and online work with applicants to try to resolve any difficulties that may arise. But we may not be able to issue all licences, permits or certificates
  • accept online payments

We're unable to collect all our post, postal applications or postal payments.

You can also contact us about:

  • food safety
  • health and safety
  • environmental protection
  • public health
  • housing and
  • dog control

by emailing You can also email

The Building Control public reception at Cecil Ward Building is open. We are also working remotely with a limited service. Please continue to contact us as outlined and we will resolve any issues as quickly as possible.

  • Monday to Thursday: 9am to 5pm
  • Friday: 9am to 4.30pm

Please follow any social distancing guidance when in the office and do not visit if you have symptoms of COVID-19 or are self-isolating.

Look at our A to Z of services

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