A-Z of services

Abandoned vehicles

• Report an abandoned vehicle
• Report a vehicle causing a nuisance

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

About St George's Market

• markets@belfastcity.gov.uk
• 028 9043 5704

About the Belfast Local Development Plan (LDP)

• About the LDP
• Local Development Plan process
• Local Development Plan timetable
• More information

• localdevelopmentplan@belfastcity.gov.uk
• 028 9050 0510

Active Belfast

• The Active Belfast project
• Active living
• Active leisure
• Active sport

• activebelfast@bhdu.org
• 028 9050 2073

Active lifestyle

• Active Belfast
• Sports development
• Sign up to our Leisure and Sports Development mailing list

Advice

• Advice providers
• Consumer Advice Service
• Emergency advice

• 028 9027 0525

Advice providers

• Advice providers
• Advice in north Belfast
• Advice in south Belfast
• Advice in east Belfast
• Advice in west Belfast
• Advice in central Belfast
• Belfast Citywide Tribunal Service
• Support for people from Minority Ethnic Communities

Age-friendly

• Age-friendly
• Age Friendly Belfast Plan 2022-2026
• Intergenerational guide and toolkit

Alderman Tommy Patton Memorial Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Alderman Tommy Patton Memorial Park

Aldermen

• Aldermen

Alexandra Lower MUGA

Alexandra Park

• parksinfo@belfastcity.gov.uk

Alleygates

• What are alleygates?

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

Alloa Street (John Hewitt Park) MUGA

Allotments and community gardens

• Community gardens
• Benefits
• Level of experience
• Time involved
• Tools and equipment
• Clothing
• Allotments
• Growing Communities strategy

• parksinfo@belfastcity.gov.uk

Amusement permits

• Amusement permits
• Who needs an amusement permit?
• How to apply
• What types of permits are available?
• Documents needed
• Timescales
• Amusement permit advertisements
• Objections and appeals
• How much does the amusement permit cost?
• What happens after an amusement permit is issued?

• buildingcontrollicensing@belfastcity.gov.uk
• 028 9027 0650

Andersonstown regeneration

• Current status
• Unique selling point
• More information

Anti-litter

• Street cleaning
• Anti-litter campaigns
• Community initiatives
• Educational initiatives

• 028 9027 0230

Anti-litter campaigns

• Belfast Litter Pledge
• Belfast, help keep your city clean and tidy
• Have you met our anti-litter gang?
• Other useful contacts

Applying for planning permission

• New Planning Portal for Northern Ireland
• How do I submit a planning application?
• Application checklist
• Planning fees and forms
• Pre-application advice
• Major development applications
• VU.CITY
• How do we process your application?
• How we make planning decisions
• Post-decision and appeals
• Planning advice for short-term holiday lets

Approval for a food business

• Which businesses need approval?
• Why do I have to apply for approval?
• Are there any exemptions?

Approved venues

• Arranging your ceremony at an approved venue
• Approved venues
• Fees for venues
• Details of your ceremony
• Three-year marriage and civil partnership licences for venues

• registrar@belfastcity.gov.uk
• 028 9027 0455

Aquatics strategy

• Aquatics Strategy for Belfast 2019-2030
• Strategic vision
• Baselines and targets
• Leisure Transformation programme
• More information about the Aquatics Strategy

• leisure@belfastcity.gov.uk
• 028 9032 0202

Ardoyne Community Centre

• community@belfastcity.gov.uk
• 028 9074 8523

Ardoyne Pitch and Mitch

Arrange a burial

• Contact Bereavement Services office
• Burial fees

Asbestos collection

• About our asbestos collection service
• What is cement based asbestos?
• How to book a collection
• Guidelines for removal of asbestos

• wastemanagement@belfastcity.gov.uk
• 0800 032 8100

Avoniel MUGA

Avoniel regeneration

• Current status
• Unique selling point

A-Z parks

• Belfast parks
• Walking trails
• Park opening hours

• parksandleisure@belfastcity.gov.uk
• 028 9032 0202

Ballysillan play centre

Ballysillan Playing Fields

Balmoral Cemetery

• Location and opening hours
• How to get to the cemetery
• Cemetery accessibility
• About the cemetery
• History
• Famous burials

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Barnett Demesne

• parksinfo@belfastcity.gov.uk

Barnett Demesne mountain bike trails and jumps park

Belfast Agenda

• The Belfast Agenda - the city's community plan
• Progress made during first community plan
• Continuing the conversation, a public consultation to review The Belfast Agenda
• Working with communities
• Voluntary, community and social enterprise (VCSE)
• Community planning information

• communityplanning@belfastcity.gov.uk
• 028 9027 0234

Belfast Castle

Belfast Castle Estate

• parksinfo@belfastcity.gov.uk
• 028 9031 9629

Belfast City Cemetery

• Location and opening hours
• Bereavement Services Office
• How to get to the cemetery
• Cemetery accessibility
• About the cemetery
• City Cemetery heritage project
• Plot Z1 Memorial
• History
• Written in Stone - the History of Belfast City Cemetery by Tom Hartley
• Famous burials

• cemeteries@belfastcity.gov.uk

Belfast City Hall grounds

Belfast emergency preparedness group

Belfast in Bloom

• belfastinbloom@belfastcity.gov.uk
• 028 9032 0202 Extension: 3400

Belfast music

• City of Music
• Public consultation on Music Matters
• Music at 2 Royal Avenue
• Mix the City Belfast
• City of Music Steering Group
• Belfast music past and present

• belfastmusic@belfastcity.gov.uk
• 028 9050 0543

Belfast Parks Photographic Competition 2020-2021

• parklifephotos@belfastcity.gov.uk
• 028 9091 8768

Belfast Region City Deal

• Building our Digital and Innovation Capability
• Boosting tourism and regenerating our region
• Investment in infrastructure
• Employability and skills

Belfast Sports Awards

• Belfast Sports Awards 2023
• Belfast Sports Award winners in 2020
• Belfast Sports Awards winners in 2019
• More information on Belfast Sports Awards

• leisure@belfastcity.gov.uk
• 028 9027 0344

Belfast Waterfront

Belfast Zoo

BelfastWiFi

• Free public WiFi
• How to use BelfastWiFi

Belmont Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Bereavement services

• Bereavement Services office hours
• Holiday opening hours
• Cemeteries information
• Crematorium
• Find burial records
• Personal and private memorials

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Bin and box collections

• Bin collections for residents in Milfort Avenue and Milfort Terrace
• Glass recycling collection
• Find my bin collection day
• Find my recycling box collection day
• How often do we collect your bins and recycling boxes?
• Using your bin
• Recycling waste
• Putting the wrong materials into your recycling bins or boxes?
• Braille on bins

• refusecollection@belfastcity.gov.uk
• 028 9027 0230

Bin-ovation app

• Bin-ovation

• refusecollection@belfastcity.gov.uk

Bins

• Bin and box collections
• What goes in my bins and boxes
• Bulky waste collection
• Report a missed bin collection
• Report a problem with your bin
• Request help with your bin
• Order a bin
• Composting at home
• Asbestos collection
• Commercial waste collection
• Bin-ovation app
• Castle area wheelie box trial

• refusecollection@belfastcity.gov.uk
• 028 9027 0230

Bins and recycling

• Bins
• Recycling

Births, Deaths and Ceremonies

• Births, Deaths, Marriages and Civil Partnerships
• Burial records
• Cemeteries
• Crematoriums

Births, Deaths, Marriages and Civil Partnerships

• Register a birth
• Certificate copies
• Marriages
• Civil partnerships
• Approved venues
• Register a death
• Stillbirth

• registrar@belfastcity.gov.uk
• 028 9027 0455

Black Mountain MUGA

Blanchflower Playing Fields

Blythefield MUGA

Bogus callers

• What is a bogus caller?
• What to do if you receive a visit from a bogus caller
• More information

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

Book of condolence

• Previous books of condolence

Botanic Gardens

• parksinfo@belfastcity.gov.uk
• 028 9031 4762

Botanic Gardens Bowling Green

• mcneilla@belfastcity.gov.uk
• Call 028 9031 4762 or 077672 71683 (Monday to Friday, 9am to 4.30pm only)

Bottle banks

• Bottle banks

Boucher Road Playing Fields

Boxing

• Boxing in Belfast
• Our role
• Everybody Active 2020
• Amateur Boxing Strategy 2012 - 2022

• leisure@belfastcity.gov.uk
• 028 9032 0202

Braniel Community Centre

• community@belfastcity.gov.uk
• 028 9040 1444

Brexit guidance

• Brexit guidance for the food industry

Bridges Urban Sports Park

• parksinfo@belfastcity.gov.uk
• 028 9032 0202 (extension 3417)

Bridges Urban Sports Park

• parksinfo@belfastcity.gov.uk
• 028 9032 0202 (extension 3417)

Brook Leisure Centre

Brook regeneration

• Current status
• Unique selling point
• More information
• Watch

Building Control

• Application forms
• Request an inspection
• Building improvements
• Dangerous structures and dilapidations
• Fees
• Energy performance of buildings
• Radon
• Street naming and building numbering
• Waste storage guidelines
• Road closures in Belfast

• buildingcontrol@belfastcity.gov.uk
• 028 9027 0650

Bulky waste collection

• About our bulky waste collection service
• What items can we collect?
• How to book a bulky waste collection
• Get your item(s) ready for us to collect
• Donating unwanted items

• refusecollection@belfastcity.gov.uk
• 028 9027 0230

Burial and cremation fees

• Fees from 1 April 2022
• Burials
• Opening of graves and vaults
• Memorials
• Maintenance of graves
• Cremations
• Price list for memorial options
• Price list for dispersal options
• Price list for Book of Remembrance entries
• Price list for columbarium inscription costs
• Price list for music

Burial records

• Search for a burial record
• Help with burial records
• Frequently asked questions
• Other historical records

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Business and investment

• City for business
• Physical investment
• Tenders
• Regeneration
• Business events
• Suppliers
• Climate change
• Transforming leisure services
• Resilient Belfast
• Digital innovation

Business registration

• Register with us
• Queries from hospitality businesses
• Contact us

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

Calculate your rates

• How to calculate your rates bill
• Domestic rate bill for householders
• Business rate bill
• Capital value
• Rates relief

Calorie Wise

• What is Calorie Wise?
• Apply to be a Calorie Wise business
• Businesses awarded the Calorie Wise gold award
• Nutrition advice

Canmore Street MUGA

Car parks

• Our car parks
• Find a car park
• Non-charging days
• Cashless parking
• Accessible parking
• Accessible parking bays
• Electric vehicle charge point locations
• Motorcycle parking bays
• Season tickets
• Paying parking fines
• Queries about parking tickets or PCNs
• Complaints about a traffic attendant
• Our parking aims
• General enquiries

• 028 9027 0428

Caravans and camping sites

• Licences for a caravan or camping site
• Apply for a caravan or camping site licence
• About your application
• Model licence conditions

Carnanmore Park

• parksinfo@belfastcity.gov.uk
• 028 9038 1581

Carrick Hill MUGA

Carr's Glen Linear Park

• parksinfo@belfastcity.gov.uk

Castle area wheelie box trial

• Collection arrangements
• What you can put into your wheelie boxes
• Information helpline

• refusecollection@belfastcity.gov.uk

Cave Hill Country Park

• parksinfo@belfastcity.gov.uk
• 028 9031 9629

Cemeteries

• Bereavement services
• Arrange a burial
• Burial and cremation fees
• Roselawn Cemetery
• Belfast City Cemetery
• Balmoral Cemetery
• Clifton Street Cemetery
• Dundonald Cemetery
• Friar's Bush
• Knock Burial Ground
• Knockbreda Cemetery
• Shankill Graveyard
• Memorial safety inspection

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Certificate copies

Certificate of fitness

• Do I need a certificate of fitness?
• Apply for a Certificate of Fitness online
• Other ways to apply
• About your application
• Timescales and inspections

Chain of Office

• Chain of office

Cherryvale Playing Fields

Children and young people

• Supporting children and young people
• Safeguarding children
• Safeguarding policy (all ages) (2019)

Children, youth and seniors

• Seniors information
• Belfast City Youth Council
• Our children and young people

Cinema licensing

• Cinema licensing
• Who needs a cinema licence?
• How to apply
• Renewing an existing licence
• Special permissions
• British Board of Film Classification
• Cinema licences for a moveable building or structure
• Documents needed
• How much does a cinema licence cost?
• Timescales
• Cinema licence conditions
• Offences
• Cinema licence exemptions
• Appeals

• buildingcontrollicensing@belfastcity.gov.uk
• 028 9027 0650

Circular economy

• About the circular economy
• How do we achieve a circular economy?
• Circular economy examples
• Circular economy organisations
• Claim your free family recipe book

• wastemanagement@belfastcity.gov.uk

City for business

• FinTech Access to Support and Finance programme
• Supporting Vibrant Business Destinations
• Belfast Business Survey
• Amazing Spaces, Smart Places
• Business cluster and Community Grant Scheme
• City for enterprise
• City for start-ups
• City for growth
• City for investment
• City for working and learning
• Business registration
• Services for businesses
• Partner support
• Social economy
• Sign up to our Economic Development mailing list

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

City for enterprise

• Exploring opportunities to start your own business
• Assessing your business needs

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

City for growth

• Growing your business in Belfast
• Business growth support
• Green Tourism Award
• Assessing your needs
• Case studies
• FinTech: Access to Support and Finance programme

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

City for investment

• Opening doors for investors to do business in Belfast
• Why invest in Belfast?
• Dublin Belfast Economic Corridor
• Assessing your business needs

City for start-ups

• Got a business idea?
• Business Start support
• Assessing your needs
• Rebel Business School
• Spare Room to Stellar
• Business case study

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

City for working and learning

• Employability and Skills - Our vision
• Support your employees to develop their careers

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

City Hall

• Plan your visit
• Visitor exhibition
• History of Belfast City Hall
• Guided tours of City Hall
• The Bobbin Coffee Shop
• Stained glass windows
• City Hall in lights
• Memorials and statues
• Use of City Hall

• 028 9032 0202

City Hall in lights

• Belfast City Hall exterior
• Light schedule in 2022
• Lighting up City Hall

• cityhallfunctions@belfastcity.gov.uk
• 028 9027 0281

City Matters

• Residents' magazine
• Loose leaflets
• Getting the magazine in other formats
• Feedback
• Winter 2022

• corporatecommunications@belfastcity.gov.uk
• 028 9027 0533

City of Belfast (Mallusk) Playing Fields

City of Belfast Golf Course

Civil partnerships

• Arranging your day
• Notice period
• Documents needed to form a civil partnership
• Fees
• Convert civil partnership to marriage
• More information

• registrar@belfastcity.gov.uk
• 028 9027 0455

Clara Street Kickabout

Clarawood Millennium Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Clarendon Park Playing Fields

Clement Wilson Park

• parksinfo@belfastcity.gov.uk

Clifton Street Cemetery

• Location and opening hours
• How to get to the cemetery
• Cemetery accessibility
• About the cemetery
• History
• Famous burials
• More information

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Cliftonville Playing Fields

• parksinfo@belfastcity.gov.uk
• 028 9032 0202 (extension 3417)

Clonduff Community Centre

• community@belfastcity.gov.uk
• 028 9040 1444

Cloth nappy scheme

• About the cloth nappy scheme
• Free two-week trial
• Refund Scheme
• Scheme terms and conditions

• wasteeducation@belfastcity.gov.uk

Coach education

• Coach education scheme
• Coach Education Courses

• leisure@belfastcity.gov.uk
• 028 9032 0202

Commercial waste collection

• Waste collection services
• Arranging a commercial waste collection
• Recycling service for commercial waste
• Prices
• Collection days and times
• Using commercial waste bins
• Contact us

• comwaste@belfastcity.gov.uk
• 028 9027 0735

Community

• Warm Spaces Warm Welcome
• Cost of living and winter support
• Ukrainian refugee support
• Health and wellbeing
• Community centres
• Projects and support
• Housing
• Dog control and animal welfare
• Community Safety and Advice
• Community planning
• Children, youth and seniors
• Houses in Multiple Occupation

Community centres

Community centres

• Ardoyne Community Centre
• Braniel Community Centre
• Clonduff Community Centre
• Concorde Community Centre
• Cregagh Youth and Community Centre
• Dee Street Community Centre
• Divis Community Centre
• Donegall Pass Community Centre
• Downshire Community Hall
• Duncairn Community Centre
• Finaghy Community Centre
• Girdwood Community Hub
• Glen Road Community Centre
• Hammer Community Centre
• Highfield Community Centre
• Horn Drive Community Centre
• Inverary Community Centre
• Knocknagoney Community Centre
• Ligoniel Community Centre
• Markets Community Centre
• Morton Community Centre
• North Queen Street Community Centre
• Sandy Row Community Centre
• Suffolk Community Centre
• Tullycarnet Community Centre
• Whiterock Community Centre
• Woodvale Community Centre
• Independent community centres
• Indoor rowing

Community initiatives

• Community clean-ups
• Guidelines for event organisers
• Request a free pocket ashtray or gum wrap
• Litter heroes

Community planning

• Belfast Agenda
• Community planning for Belfast
• Statement of Progress 2019 – 2021
• Statement of Progress 2017 - 2019
• Voluntary, community and social enterprise sectors
• Sign up to our Community Planning mailing list

• communityplanning@belfastcity.gov.uk
• 028 9027 0234

Community Safety

• Reporting Anti-Social Behaviour
• Mobile CCTV Cameras
• Alleygates
• Night time safety
• Abandoned vehicles
• Hate crime
• Bogus callers
• Human trafficking

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

Community Safety and Advice

• Advice
• Community Safety
• Emergency planning
• Policing and community safety partnership
• Policing and Community Safety Partnership projects in Belfast
• Student advice
• Universal Credit

Complaints, comments and compliments

• Complain, comment or give a compliment
• Complaints, comments and compliments policy
• What happens when I make a complaint?
• Taking it further
• Advocates
• Your responsibility
• Freedom of Information

• complaints@belfastcity.gov.uk
• 028 9027 0270

Completing your application

• Application pack contents
• Top tips

• jobs@belfastcity.gov.uk
• 028 9027 0640

Composting at home

• Composting your food and garden waste
• How to compost

Concorde Community Centre

• community@belfastcity.gov.uk
• 028 9071 2450

Consumer Advice Service

• About our Consumer Advice Service

Cooling towers

• Where cooling towers are used
• Register a cooling tower or evaporative condenser
• Why do I have to register?
• New installations
• Queries

Coronavirus update

• Updated on Monday 12 September 2022

Corporate plan and improvement plan

• Corporate Plan 2020-2024
• Improvement Plan 2022-2023
• Improvement plan performance assessment
• More information on our corporate plans

Cosmetic business permit

• Cosmetic businesses
• How do I apply to be registered?
• How much does it cost to be registered?
• Register online
• Register by post
• How do I comply with the Local Government (Miscellaneous Provisions) (Northern Ireland) Order 1985?
• Queries and more information

Cost of living support

• Fuel poverty hardship fund
• Struggling with bills

Council

• Christmas in Belfast
• Holiday arrangements
• Book of condolence
• Corporate plan and improvement plan
• Our strategies
• Your council
• Financial reports
• Rates
• Equality and diversity
• EU and International Relations
• Our consultations and engagement work
• Coronavirus update
• Elections
• Staff expenses

Council webcasts and audio

• Council meetings
• Upcoming committee meetings
• How to watch council and committee meetings
• Recordings of committee meetings and Area Working Groups
• Your feedback

• democraticservices@belfastcity.gov.uk
• 028 9027 0497

Councillors' allowances

• Allowances paid from 1 April to 31 March 2021
• About our payments
• Allowances
• Travel
• Previous expenses

Cregagh Youth and Community Centre

• community@belfastcity.gov.uk
• 028 9040 1444

Cremations

• Cremation times
• Cremation application forms
• Timeframe of submission of forms
• Cremation fees
• Collecting cremated remains from City of Belfast Crematorium
• Policy Statement for Infant Cremation

• crematorium@belfastcity.gov.uk
• 028 9044 8342

Crematoriums

• Cremations
• Memorial options
• Bus service
• Reflections coffee shop and memorial catering

• crematorium@belfastcity.gov.uk
• 028 9044 8342

Cross country

• Who can take part?
• Race venues and dates
• Registration
• Previous winners

• leisure@belfastcity.gov.uk
• 028 9027 0344

Culture

• 2 Royal Avenue
• Belfast 2024
• Public art on Belfast streets
• Culture projects
• Belfast music
• Culture funding
• Forums

• culture@belfastcity.gov.uk
• 028 9027 0426

Culture funding

• Grants for culture and arts organisations
• Cultural Multi-Annual Grants 2022 to 2024
• Activate and Enable grants awarded in 2022
• Grants awarded to arts organisations in 2020
• Imagine grants awarded in 2020

• culture@belfastcity.gov.uk
• 028 9027 0426

Culture projects

• Creative Communities
• Strengthening the sector
• Making Places Together videos

Current planning applications

Current vacancies

Customised training

• Contact us
• Costs of courses
• Cancellations

• digitalservicestraining@belfastcity.gov.uk
• 028 9027 0707

Dangerous structures and dilapidations

• Report a dangerous structure or an open and vacant building
• Dangerous structures
• Open and vacant properties
• Dilapidated buildings

• buildingcontrol@belfastcity.gov.uk
• 028 9027 0650

Dee Street Community Centre

• community@belfastcity.gov.uk
• 028 9045 8113

Deputy Lord Mayor

• Deputy Lord Mayor
• Duties and responsibilities
• Addressing the Deputy Lord Mayor

Development plan and policy

• Belfast Local Development Plan (LDP)
• Supplementary Planning Guidance
• Interactive Maps
• Monitoring statistics
• Other Local Development Plans
• Regional Planning Policy

Disability strategy and action plans

• Disability Action Plan
• Fulfilling our disability duties
• What we have achieved since 2019
• What we are doing in 2021
• Access to our disability action plan

• equality@belfastcity.gov.uk
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

Disabled access at our venues

• Belfast venues and leisure centres
• Accessible parks and paths
• Inclusive events guide
• Changing Places facilities

• equality@belfastcity.gov.uk
• 028 9032 0202

Divis Community Centre

• community@belfastcity.gov.uk
• 028 9024 2551

Dixon Playing Fields

Dog breeding establishments

• Dog breeding establishments
• Requirements for setting up a dog breeding establishment
• Report an unlicensed breeder or breeding establishment

• dogwardens@belfastcity.gov.uk
• 028 9027 0431

Dog control and animal welfare

• Dog licences
• Report a dog or animal welfare issue
• Dog fouling
• Dog owners' responsibilities
• Pay a fine
• Dog Friendly Belfast
• Dog breeding establishments

• dogwardens@belfastcity.gov.uk
• 028 9027 0431

Dog Friendly Belfast

• Dog Friendly
• Food safety guidance for dog friendly businesses
• Hygiene advice
• Good practice for dog friendly restaurants

Dog licences

• Licensing your dog
• Cost of a dog licence
• How to apply
• How to renew
• Concessionary rate licences
• Apply for a block dog licence
• Refunds and transfers
• Fines for not licensing your dog
• Prohibited dog breeds

• dogwardens@belfastcity.gov.uk
• 028 9027 0431

Dog owners' responsibilities

• Your responsibilities
• Dog licensing
• Dogs in cars
• Dog foul
• Microchipping
• Straying
• Dogs in your control
• Dead animals and pets
• Control of Greyhounds Act (Northern Ireland) 1950
• Buying or owning a pup

• dogwardens@belfastcity.gov.uk
• 028 9027 0431

Donegall Pass Community Centre

• community@belfastcity.gov.uk
• 028 9032 7661

Dover Street Millennium Park

• parksinfo@belfastcity.gov.uk
• 028 9031 9629

Dover Street Millennium Park

• largeym@belfastcity.gov.uk
• 028 9031 9629 or 07860 461955

Downshire Community Hall

• community@belfastcity.gov.uk
• 028 9040 1444

Dr Pitt Kickabout

Dr Pitt Memorial Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Draft plan strategy (dPS)

• Our draft plan strategy
• Draft Plan Strategy Post Examination Modification
• Draft Plan Strategy Independent Examination
• Draft Plan Strategy Submission
• The draft Plan Strategy Counter Representations
• The draft Plan Strategy Consultation
• Draft Plan Strategy Publication
• More information

• localdevelopmentplan@belfastcity.gov.uk

Drumglass Park

• parksinfo@belfastcity.gov.uk

Duncairn Community Centre

• community@belfastcity.gov.uk
• 028 9074 0212

Dundonald Cemetery

• Location and opening times
• How to get to the cemetery
• Cemetery accessibility
• About the cemetery
• History
• Famous burials

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Dunmurry Park

• parksinfo@belfastcity.gov.uk
• 028 9038 1581

Dunville Park

• parksinfo@belfastcity.gov.uk

Dunville Park

Educational initiatives

• About our educational initiatives

Elections

• Local government elections 2019
• Balmoral
• Black Mountain
• Botanic
• Castle
• Collin
• Court
• Lisnasharragh
• Oldpark
• Ormiston
• Titanic

Emergency advice

• Emergency numbers
• Preparing for an emergency
• What to do in an emergency

• envhealth@belfastcity.gov.uk
• 028 9027 0428

Emergency planning

• Major emergencies
• Report a problem in an emergency
• Preparing for an emergency
• What to do in an emergency
• Power cuts
• Flooding
• Critical care registers
• Communities
• Businesses
• Schools
• The Regional Community Resilience Group (RCRG) Newsletter

Energy performance of buildings

• Energy Performance Certificates
• Displaying of Energy Performance Certificates
• Display Energy Certificates
• Air-conditioning
• Penalties
• More information

• buildingcontrol@belfastcity.gov.uk
• Call 028 9027 0650 Freephone 0800 022 3004

Entertainment licence

• Entertainment licences
• Who needs an entertainment licence?
• How to apply
• What types of licence are available?
• Documents needed
• Timescales
• Entertainment licence advertisements
• Objections and appeals
• What happens when a licence is approved?
• How much do entertainment licences cost?
• Planning a large outdoor event

• buildingcontrollicensing@belfastcity.gov.uk
• 028 9027 0650

Equal opportunities

• Equal job opportunities
• Helpline
• Transgender requirements
• Reasonable adjustments
• Guaranteed Interview Scheme
• Disability Positive
• Alternative formats

• jobs@belfastcity.gov.uk
• 028 9027 0640

Equality and diversity

• Supporting people with disabilities
• RADAR keys in Belfast
• Disabled access at our venues
• Disability strategy and action plans
• Equality scheme and equality action plans
• Equality screening reports
• Good relations
• How we promote equality and diversity
• PEACEPLUS
• Language Strategy 2018-2023
• Peace IV

• equality@belfastcity.gov.uk
• 028 9032 0202

Equality scheme and equality action plans

• Equality of opportunities
• Why we have an equality scheme
• How to get copies of our equality scheme
• Equality Action Plan 2021-2024

• equality@belfastcity.gov.uk
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

Equality screening reports

• Screening and analysis of our policies
• Equality categories
• Screening reports and impact assessments published in 2022
• Screening reports and impact assessments published in 2021
• Screening reports and impact assessments published before 2021
• How to request screening reports and impact assessments

• equality@belfastcity.gov.uk
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

EU and International Relations

• Invest in Belfast
• Study in Belfast
• Partner support for businesses
• Business registration form

• international@belfastcity.gov.uk
• 028 9032 0202

European Computer Driving Licence (ECDL)

• How does ECDL work?
• Courses needed for examinations
• How to book

• digitalservicestraining@belfastcity.gov.uk
• 028 9027 0707

European Computer Driving Licence (ECDL) Advanced

• How advanced ECDL works
• Courses needed for examinations

• digitalservicestraining@belfastcity.gov.uk
• 028 9027 0707

Events at St George's Market

• markets@belfastcity.gov.uk
• 028 9043 5704

Falls Park

• culbertm@belfastcity.gov.uk
• 079175 43626 (Monday to Friday, 9am to 4.30pm only)

Falls Park

• parksinfo@belfastcity.gov.uk

Farm visits

• Farm visit safety advice

• safety@belfastcity.gov.uk

Finaghy Community Centre

• community@belfastcity.gov.uk
• 028 9062 0474

Financial reports

• Our Financial reports
• Invoice performance

Find us

• Directions
• Our location

• digitalservicestraining@belfastcity.gov.uk
• 028 9027 0707

Finlay Park

• mckinleyl@belfastcity.gov.uk
• 078877 43923 (Monday to Friday, 9am to 4.30pm only)

Finlay Park

• parksinfo@belfastcity.gov.uk

Flooding advice

Food business registration

• Who needs to register?
• Register a food business
• Why do I have to register?
• Who needs to register?
• When should I register?
• Exemptions
• Applying for approval

Food hygiene rating scheme

• Food hygiene standards
• Food premises inspection
• Apply for a re-rating inspection of a food premises
• More information

Food poisoning

• What causes food poisoning?
• What we do
• How to contact us

Food Safety

• Register a complaint
• Food hygiene rating scheme
• Food waste legislation
• Brexit guidance
• Information for childminders
• Calorie Wise
• Food poisoning
• Port health

• envhealth@belfastcity.gov.uk
• 028 9027 0468

Food waste legislation

• Food waste legislation for businesses

Former Mayors and Lord Mayors

• Former Mayors and Lord Mayors
• Former Lord Mayors from 1892
• Former Mayors (1842 to 1891)
• Glossary of abbreviations

Forthriver Park

• parksinfo@belfastcity.gov.uk
• 028 9031 9629

Forums

• Belfast Heritage Forum
• Festivals Forum
• Belfast Visual Arts Forum

• culture@belfastcity.gov.uk
• 028 9027 0426

Free printed material permit

• Areas where distribution is allowed
• Why designate areas?
• What is free printed material?
• Types of permit
• How to apply for a permit
• Consent areas
• Prohibited areas
• Exemptions
• Enforcement
• Other information
• Contact us

Frequently asked questions

• Searching burial records online
• Displaying records
• Missing records
• Errors and inaccuracies
• About our records
• Buying an image of burial record
• More help and advice

• cemeteries@belfastcity.gov.uk

Friar's Bush

• Location and opening hours
• How to get to the cemetery
• Cemetery accessibility
• About the cemetery
• History
• Famous burials

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Friends' groups

• parksandleisure@belfastcity.gov.uk
• 028 9032 0202 extension 3716

Fullerton Park

• parksinfo@belfastcity.gov.uk
• 028 9032 0202 ext. 3199

Garden safety

• Garden safety advice

Gasworks

• parksinfo@belfastcity.gov.uk
• 028 9032 0202 (extension 3656)

Get in touch

• Main council offices
• Complete tasks online
• Our social media
• Press Office - media enquiries only
• Sign Language Interpreter - SignVideo

Giant's Park

• The Giant's Park area
• Belfast Harbour Studios
• Commercial leisure led, mixed use
• Additional investment
• Further plans

Gilnahirk Park

• parksinfo@belfastcity.gov.uk

Girdwood Community Hub

• girdwood@gll.org.uk
• 028 9521 7870

Glen Road Community Centre

• community@belfastcity.gov.uk
• 028 9062 7189

Glenbank Park

• parksinfo@belfastcity.gov.uk
• 028 9031 9629

Glencairn Park

• parksinfo@belfastcity.gov.uk
• 028 9031 9629

GLL Sport Foundation

• GLL Sport Foundation

Go for it

• About the programme
• Register for Go for it
• Case study

Good relations

• Improving community relations
• Good Relations Strategy
• Action Plan
• Decade of Centenaries Programme
• Publications
• Peace programme
• Sign up to our mailing list

Grants and funding

• Funding support for groups
• Grants and funding open for application
• Grants and funding closed to applications
• Road closures

• cgugrants@belfastcity.gov.uk

Greenville Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Grove Playing Fields

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Grove Playing Fields

Grovelands

• parksinfo@belfastcity.gov.uk

Guard dog kennels

• Guard dog kennel registration
• How to register
• What happens when I register?
• Terms and conditions for kennels
• Can my application be refused?

• dogwardens@belfastcity.gov.uk
• 028 9027 0431

Guided tours of City Hall

• Guided tour highlights
• Daily guided tours
• Guided tours for commercial tour operators
• Guided tours for community or school groups
• Accessibility

• visitcityhall@belfastcity.gov.uk
• 028 9027 0456

Hairdressers

• Hairdressers and barbers
• Register a hairdressing business
• Inspections
• Queries

Hammer Community Centre

• community@belfastcity.gov.uk
• 028 9033 2860

Hammer Playing Fields

Harassment and unlawful eviction

• Private tenants
• Harassment
• Unlawful eviction
• Notice from the landlord to quit your tenancy

• envhealth@belfastcity.gov.uk
• 028 9027 0428

Hate crime

• What is hate crime?
• Report a hate crime

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

Health and Safety

• Brexit guidance for product safety and manufactured goods
• Consumer safety
• Incident reporting
• Health and safety inspection
• Second-hand goods safety
• Sunbeds
• Farm visits
• Tobacco control
• Tooth whitening

• safety@belfastcity.gov.uk
• 028 9032 0202

Health and safety inspection

• Who carries out these inspections?
• What does an inspection involve?
• What kind of action can inspectors take?
• What happens if I have a complaint?
• Awareness training

• safety@belfastcity.gov.uk

Health and wellbeing

• Active lifestyle
• Your health and wellbeing

Help with burial records

• How to search for a burial record
• Buy an image of a burial record
• Technical issues

• cemeteries@belfastcity.gov.uk

Henry Jones Playing Fields

High hedges

• Our high hedges service
• Criteria for complaints
• Information for high hedge owners
• Information for those who are affected by a high hedge
• Complain about a high hedge
• Choosing a tree surgeon

• highhedges@belfastcity.gov.uk
• 028 9027 0351

High Sheriff

• High Sheriff
• Duties and responsibilities
• Addressing the High Sheriff

Highfield Community Centre

• community@belfastcity.gov.uk
• 028 9039 1009

Highfield MUGA

Hiring St George's Market

• markets@belfastcity.gov.uk
• 028 9043 5704

History of Belfast City Hall

• History
• Belfast Coat of Arms

• visitcityhall@belfastcity.gov.uk
• 028 9027 0456

Holiday arrangements

• Holiday arrangements

Home heating

• Fuel stamp scheme
• How to take part
• Participating oil companies
• Stay Warm guidelines for oil companies and retailers
• Grants and energy efficiency advice

Home safety

• Book a family home safety check
• Book a home safety check and repair visit for seniors
• Tumble dryers
• Fire safety
• Carbon monoxide poisoning
• Blind cord safety

• envhealth@belfastcity.gov.uk
• 028 9027 0428

Homelessness

• What to do if you're homeless
• Help and advice

Horn Drive Community Centre

• community@belfastcity.gov.uk
• 028 9060 4860

Housing

• Pest control
• Home heating
• Home safety
• Homelessness
• High hedges
• Garden safety
• Certificate of fitness
• Japanese Knotweed
• Harassment and unlawful eviction
• Managing your tenancy
• Property inspections
• Tenancy deposit scheme

• envhealth@belfastcity.gov.uk
• 028 9027 0428

Housing information

How do I submit a planning application?

• planning@belfastcity.gov.uk

How to apply

How to apply

• How to apply
• Where we advertise
• Getting your application form
• Returning your application
• Privacy details

• jobs@belfastcity.gov.uk
• 028 9027 0640

How we make planning decisions

• planning@belfastcity.gov.uk

How we process applications

• planning@belfastcity.gov.uk

How we promote equality and diversity

• Equality and diversity in Belfast
• Disability duties
• Section 75 duties
• Rural needs
• Language strategy for Belfast

• equality@belfastcity.gov.uk
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

How we use your rates

Human trafficking

• What is human trafficking?
• The signs of human trafficking
• How to report it

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

Incident reporting

• How to report an incident

• safety@belfastcity.gov.uk

Independent advice centres

Information for childminders

• Food safety and childminding
• How to register
• Leaflet for childminders
• Help and guidance

Information for seniors

• Senior Info Directory
• Good Morning project
• Meals on Wheels
• Home safety check and repair visit for seniors

Inverary Community Centre

• community@belfastcity.gov.uk
• 028 9047 1456

Invest in Belfast

• Investing in Belfast
• Belfast is a city brimming with talent
• Innovation is in our DNA
• Creative and digital
• Information on investing in Belfast

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

IT training

• IT Training Courses
• Customised training
• European Computer Driving Licence (ECDL)
• European Computer Driving Licence (ECDL) Advanced
• Find us

• digitalservicestraining@belfastcity.gov.uk
• 028 9027 0707

IT Training Courses

• How to book
• Available courses
• Costs
• Cancellations

• digitalservicestraining@belfastcity.gov.uk
• 028 9027 0707

Japanese Knotweed

• What is Japanese Knotweed?
• Features of Japanese Knotweed
• Managing Japanese Knotweed
• Important information about Japanese Knotweed

Jobs and training

• Current vacancies
• Why work for us?
• How to apply
• Completing your application
• Selection process
• Equal opportunities
• Work placements
• Sign up to our Jobs mailing list
• IT training

• jobs@belfastcity.gov.uk
• 028 9027 0640

Jubilee Park

• parksinfo@belfastcity.gov.uk
• 028 9032 0202

Kick Start

• Kick Start programme
• How to apply
• Case study
• Funding

King George V Playing Fields

King William Park

• parksinfo@belfastcity.gov.uk

Knock Burial Ground

• Location and opening hours
• How to get to the cemetery
• About the cemetery
• History
• Famous burials

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Knockbreda Cemetery

• Location and opening hours
• How to get to the cemetery
• Cemetery accessibility

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Knocknagoney Community Centre

• community@belfastcity.gov.uk
• 028 9076 1432

Knocknagoney Linear Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Knocknagoney Linear Park

• quinngordon@belfastcity.gov.uk
• 028 9049 1813 or 078201 87203 (Monday to Friday, 9am to 4.30pm only)

Lagan Meadows

• parksinfo@belfastcity.gov.uk

Language Strategy 2018-2023

• equality@belfastcity.gov.uk
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

Leisure centres

• Our leisure centres
• GLL
• Leisure Transformation Programme
• Leisure centres in Belfast

Lenadoon Millennium Park

• smythpatrick@belfastcity.gov.uk
• 078503 16024 (Monday to Friday, 9am to 4.30pm only)

Lenadoon Millennium Park

• parksinfo@belfastcity.gov.uk

Licences and permits

• Amusement permits
• Approval for a food business
• Caravans and camping sites
• Certificate of fitness
• Cinema licensing
• Cooling towers
• Cosmetic business permit
• Dog licensing
• Energy performance certificate
• Entertainment licence
• Free printed material permit
• Food business registration
• Guard dog kennels
• Hairdressers
• Lottery licence
• Market licences
• Marriage and civil partnership licence
• Pavement cafés
• Petroleum licence
• Poisonous substances
• Pollution prevention and control
• Road closures
• Safety at sports grounds
• Street trading licence
• Sunday trading

Ligoniel Community Centre

• community@belfastcity.gov.uk
• 028 9071 9337

Ligoniel Park

• parksinfo@belfastcity.gov.uk

Lisnasharragh Leisure Centre regeneration

• Current status
• Unique selling point
• More information

Litter and the law

• Enforcing litter and waste law
• Litter fines issued in the last 12 months
• Pay a fine for littering
• About fixed penalty notices

Local Development Plan

• About the Belfast Local Development Plan (LDP)
• Draft LDP Supplementary Planning Guidance Consultation
• Draft Plan Strategy Modifications: Consultation
• Draft plan strategy (dPS)
• Preferred options paper (POP)
• Local Development Plan document library
• Sign up to our Local Development Plan mailing list

• localdevelopmentplan@belfastcity.gov.uk

Local Development Plan document library

• Local Development Plan document Library
• More information

• localdevelopmentplan@belfastcity.gov.uk

Local government elections 2019

• Overall turnout statistics
• Balmoral - Elected
• Black Mountain - Elected
• Castle - Elected
• Court - Elected
• Lisnasharragh - Elected
• Botanic - Elected
• Collin - Elected
• Old Park - Elected
• Ormiston - Elected
• Titanic - Elected

Local Investment Fund

• The LIF
• Local Investment Fund videos
• Current status

Loop River play centre

Lord Mayor

• Lord Mayor
• Duties and responsibilities
• Addressing the Lord Mayor
• Inviting the Lord Mayor to attend an event

• lordmayorsoffice@belfastcity.gov.uk
• 028 9027 0486

Lottery licence

• Lotteries
• Law governing lotteries in Northern Ireland
• How to apply
• Renewing your lottery licence
• Payments

• NILotteryScheme@belfastcity.gov.uk
• 028 9032 0202

Loughside Park

• parksinfo@belfastcity.gov.uk

Loughside Playing Fields

Major development applications

• planning@belfastcity.gov.uk

Malone House

Managing your tenancy

• Landlord registration
• Rent books
• The tenancy deposit scheme

• envhealth@belfastcity.gov.uk
• 028 9027 0428

Market licences

• Setting up your own market
• How much does a market licence cost?
• How to apply
• Operate a charitable market or car boot sale in Belfast
• Operate a commercial market in Belfast
• What happens next?
• Hiring St George's Market

• markets@belfastcity.gov.uk
• 028 9032 0202

Markets

• St George's Market
• Smithfield Market
• New market traders

Markets Community Centre

• community@belfastcity.gov.uk
• 028 9023 5969

Marriages

• Arranging your day
• Marriage notice
• Religious marriages
• Civil marriages
• Humanist marriages
• Documents needed
• Marriage fees
• Convert marriage to civil partnership
• Getting married outside of Northern Ireland
• More information

• registrar@belfastcity.gov.uk
• 028 9027 0455

Marrowbone Millennium Park

• outdoorbookings@belfastcity.gov.uk
• 028 9046 0444

Marrowbone Millennium Park

• parksinfo@belfastcity.gov.uk

Mary Peters Athletics Track

McCrory Park MUGA

Memorial options

• Choose a memorial option
• Books of Remembrance
• Columbarium
• Strewn on unmarked lawn in the Garden of Remembrance
• Babies' Garden of Remembrance
• Scattering in the woodland copse (with granite memorial)
• Memorial seat
• Interment in a private grave
• Memorial tree plaques
• Memorial safety inspection programme and disclaimer
• How to apply and pay
• Contact us

• crematorium@belfastcity.gov.uk
• 028 9044 8342

Memorial safety inspection

• About the memorial safety inspection programme
• Why are we informing owners of memorials?
• Memorial management policy
• Monumental Sculptors

• memorialsafety@belfastcity.gov.uk
• 028 9027 0296

Memorials and statues

• Memorials and statues

• visitcityhall@belfastcity.gov.uk
• 028 9027 0456

Michelle Baird Memorial Park

• parksinfo@belfastcity.gov.uk
• 028 9031 9629

Minutes and agendas

Mobile CCTV Cameras

• What is CCTV?
• What are mobile CCTV cameras?
• I've heard some of the CCTV cameras are dummies - is that true?
• There is a camera near my house - can it see in?
• How long are recordings kept for?
• How are the police notified of an incident?
• Who watches the cameras and how often?
• How do you guarantee my privacy?
• How do I get access to CCTV images?
• Who do I contact if I have a complaint?

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

Morton Community Centre

• community@belfastcity.gov.uk
• 028 9068 1874

Moyard Parade MUGA

Musgrave Park

• smythpatrick@belfastcity.gov.uk
• 028 9038 1581 or 078503 16024 (Monday to Friday, 9am to 4.30pm only)

Musgrave Park

• parksinfo@belfastcity.gov.uk
• 028 9038 1581

Napier Park

Neighbourhood noise complaints

• Noise complaints
• Informal action
• Formal action

• envhealth@belfastcity.gov.uk

New Lodge MUGA

Night time safety

• How can you stay safe at night?

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

Noise Control

• Neighbourhood noise complaints
• Report a noise problem
• Other types of noise

• envhealth@belfastcity.gov.uk
• 028 9037 3006

North Queen Street Community Centre

• community@belfastcity.gov.uk
• 028 9032 3945

North Queen Street MUGA

North Queen Street play centre

Northlink/Southlink Playing Fields

Northwood Linear Park

• parksinfo@belfastcity.gov.uk

Nubia MUGA

Olympia MUGA

Olympia regeneration

• Current status
• Become a member

On the Right Track!

• On the Right Track programme
• Track 1 – Participation
• Track 2 – Club development
• Track 3 – Personal development for young champions
• Funding
• Getting on the start line

• leisure@belfastcity.gov.uk
• 078273 07802

Online booking system for vans and light goods vehicles

• You must book if you have one of these vehicles
• How to book a slot
• These vehicles don’t need to book
• Vehicles that are not permitted to use any recycling centres

• wastemanagement@belfastcity.gov.uk

Open spaces

• Allotments and community gardens

Orangefield Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Orangefield Park

• martins@belfastcity.gov.uk
• 028 9049 1813 or 07850 316069 (Monday to Friday 9am to 4.30pm only)

Order a bin

• Order a bin or recycling box online
• Information about ordering a new bin
• Other ways to order a bin or recycling box
• Returns, refunds and cancellations
• Bin delivery information
• Commercial waste collections

• wastemanagement@belfastcity.gov.uk
• 0800 032 8100

Ormeau Golf Club

Ormeau Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Ormeau Park

• martins@belfastcity.gov.uk
• 028 9049 1813 or 078503 16069 (Monday to Friday, 9am to 4.30pm only

Other historical records

• Other historical records
• Birth, death, adoption, marriage and civil partnership certificates
• Census records
• Other records, including church and parish registers and land and court documents

• cemeteries@belfastcity.gov.uk

Other types of noise

• Barking dogs and other animals
• Alarms
• DIY
• Construction
• Commercial and industrial
• Pubs, bars and clubs
• Vehicles, machinery and equipment
• Types of noise problems we can't deal with

Other venues

• 2 Royal Avenue
• Belfast Zoo
• Belfast Castle
• Belfast Waterfront
• Malone House
• Sign up to our events mailing list
• Ulster Hall
• Community centres

Outdoor leisure activities

• Sports pitches and facilities
• Walking, orienteering and eco-trails
• Just Eat Belfast Bikes
• Cycling and mountain biking
• Paddle sports on the River Lagan
• Bowling greens
• Sign up to our Leisure and Sports Development mailing list
• Transforming leisure services

• outdoorleisure@belfastcity.gov.uk

Outreach sessions and volunteering

• Outreach play sessions
• Summer support sessions
• Volunteering with us

Paddle sports on the River Lagan

• Paddle sports on the River Lagan
• Stranmillis Weir to Lagan Weir
• Drum Bridge to Stranmillis Weir
• Other recreational users

• parksandleisure@belfastcity.gov.uk
• 028 9032 0202

Park events, programmed activity, photography and filming

• outdoorleisure@belfastcity.gov.uk
• 028 9032 0202 (extension 4703)

Parks and open spaces

• A-Z parks
• Friends' groups
• Belfast in Bloom
• Belfast Open Spaces Strategy (BOSS)
• Belfast wildflowers
• Playgrounds
• Park events, programmed activity, photography and filming
• Sports pitches and facilities
• ParkLife programme
• Open spaces
• Sign up to our Leisure and Sports Development mailing list
• Park activities and events
• Park projects
• Belfast Parks Photographic Competition 2020-2021

Partner support

• Partner support for businesses
• Partners and stakeholders
• Delivery agents we work with

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

Pavement cafés

• Temporary process for pavement café licence applications
• How much does a pavement café licence cost?
• Guidance for pavement café licence applications
• How to apply for a pavement café licence
• Documents needed
• Application by a licensed premises
• Consulting other organisations
• Hours of operation
• Granting or refusing a licence application
• Objections and appeals
• Objecting to or supporting a licence application
• Report an issue with a pavement café
• Pavement café licence applications
• Licences applied for or issued

• pavementcafes@belfastcity.gov.uk
• 028 9027 0650

Pay a fine

• Fixed penalty offences
• Paying a fine
• Contact details

Pay, apply, book, report

• Pay
• Report
• Apply
• Book
• Request
• Contact

Peace IV

• What is PEACE IV?
• Children and young people
• Shared Spaces and Services
• Building Positive Relations
• Progressing Peace report
• PEACE IV Culture Café series
• Getting involved
• Marketing and communications
• Sign up to our mailing list

PEACE IV Shared Spaces

• Shared spaces capital projects
• Projects supported
• About the PEACE IV Programme

Pest control

• Our pest control service
• Advice about rats
• Mice
• Wasps
• Fleas
• Flies
• Wild pigeons
• Report a dead animal

Petroleum licence

• Licences for petroleum
• How to apply
• Who needs a petroleum licence?
• What types of licences are available?
• Documents needed
• How much do petroleum licences cost?
• Timescales
• Repairs and maintenance
• Appeals
• What happens when a licence is approved?
• Exemptions from petroleum licencing

• buildingcontrollicensing@belfastcity.gov.uk
• 028 9027 0650

Physical investment

• Local Investment Fund
• Belfast Investment Fund
• Project delivery partnership
• PEACE IV Shared Spaces
• Social Outcomes Fund
• Giant's Park
• Transforming leisure services

Plan your visit

• Belfast City Hall
• Opening hours
• Guided tours times
• Location
• Directions
• Toilets and Changing Places facility
• Accessibility

• visitcityhall@belfastcity.gov.uk
• 028 9032 0202

Planning

• New Planning Portal for Northern Ireland
• Current planning applications
• Planning service
• Applying for planning permission
• Building Control
• Local Development Plan
• Development plan and policy
• Planning enforcement

Planning and building control

• Planning
• Licences and permits
• Building Control
• Road closures

Planning application checklist

• planning@belfastcity.gov.uk

Planning enforcement

• New Planning Portal for Northern Ireland
• Breaches of planning controls
• Making a complaint

Planning fees and forms

• planning@belfastcity.gov.uk

Planning service

• New Planning Portal for Northern Ireland
• New planning applications
• How to contact us
• Planning services for Belfast
• Statement of Community Involvement
• Regionally significant planning applications

Poisonous substances

• Poisons within the Belfast City Council electoral area
• Register poisonous substances online
• Renew an existing poisonous substances registration online
• Poisons covered under Part II of the Poisons List
• Queries

Policing and community safety partnership

• Policing and community safety partnerships in Belfast
• Action Plan 2022-2023
• Strategic assessment
• Annual reports
• Equality schemes
• Disability Action Plans
• PCSP events
• Members

Policing Committee Grants

Pollution in Belfast

• Pollution
• Air quality and land use planning guidance

• envhealth@belfastcity.gov.uk
• 028 9027 0428

Pollution prevention and control

• Licences for pollution prevention and control
• Which businesses need a permit?
• How much does a permit cost?
• Apply for a pollution prevention and control permit
• What information is needed for the application?
• How long does it take to process an application?
• Are permits renewed automatically?
• Does the council check if people are complying with the conditions of their permit?
• What happens if you need to change, surrender or transfer a permit?
• What are the statutory obligations for a business?
• Can businesses appeal against the conditions of a permit?

Port health

• porthealth@belfastcity.gov.uk
• 028 9035 1199 or +0044 (0) 7909 402504

Post-decision process

• planning@belfastcity.gov.uk

Pre-application advice

• planning@belfastcity.gov.uk

Preferred options paper (POP)

• About the preferred options paper
• More information

• localdevelopmentplan@belfastcity.gov.uk

Project delivery partnership

• Project delivery
• Building Successful Communities
• The Urban Villages Initiative
• Social Investment Fund
• Heritage Lottery Fund

Projects and support

• Grants and funding
• Cultural funding
• Super Connected Communities

Property inspections

• Property inspections during coronavirus (COVID-19)
• Inspections for tenants
• Inspections for landlords
• Gas appliances and flues
• Shared houses
• Energy performance certificate
• Other information

• envhealth@belfastcity.gov.uk
• 028 9027 0428

Public toilets in Belfast

• Public toilets opening times
• Access to public toilets
• Toilets in central Belfast
• Toilets in east Belfast
• Toilets in north Belfast
• Toilets in south Belfast

• wastemanagement@belfastcity.gov.uk
• 0800 032 8100

RADAR keys in Belfast

• National disability network (RADAR)
• Getting a RADAR key
• Public toilets in Belfast with disabled access
• Belfast City Hall Changing Places facility

• wastemanagement@belfastcity.gov.uk
• 0800 032 8100

Radon

• What is radon?
• Where can you find out the level of radon in your area and your home?
• Further information

• buildingcontrol@belfastcity.gov.uk
• 028 9027 0650

Rates

• Rates for 2022 - 2023
• Rates for 2021-2022
• Calculate your rates
• How we use your rates
• Rates for 2020-2021

Rates for 2020-2021

• District rate

Recycling

• Recycling centres
• Online booking system for vans and light goods vehicles
• Civic amenity sites
• Reuse IT
• Bottle banks
• Cloth nappy scheme
• Circular economy
• Recycling workshops and activities
• Reusable, environmentally-friendly period products

• wastemanagement@belfastcity.gov.uk

Recycling centres

• Advice when using our recycling centres
• Opening hours
• Locations
• What can I bring to the recycling centre?
• Disabled access
• Carpet recycling
• Pre-loved toy appeal

• wastemanagement@belfastcity.gov.uk
• 0800 032 8100

Reflections coffee shop and memorial catering

• Reflections coffee shop
• Reflections coffee shop menu
• How to book funeral catering

Regeneration

• Belfast Region City Deal
• Regeneration in Belfast City Centre
• Special Action Areas
• Inner North West Masterplan
• Linen Quarter Masterplan
• East Bank Development Strategy
• Belfast Entries Project
• City Centre Connectivity Study
• Accelerating City Centre Living
• Future City Centre Programme
• Car Parking Strategy
• BelfastWiFi

• invest@belfastcity.gov.uk
• 028 9032 0202

Regeneration in Belfast City Centre

• Regeneration in Belfast City Centre
• Read the document

• invest@belfastcity.gov.uk
• 028 9027 0609

Register a birth

• Birth registration appointments
• Opening hours
• How to register a birth
• Who can register a birth
• What you will receive
• More information

• registrar@belfastcity.gov.uk
• 028 9027 0455

Register a complaint

• Complaints about food
• Why should I complain?
• What happens first?
• What if I don't live in Belfast?
• What information do you need?
• How do you investigate my complaint?
• How long does an investigation take?
• What are the possible outcomes of my complaint?
• Tips
• Common food complaints

Register a death

• How to register a death
• Information you will need
• Who can register a death
• What you will receive

• registrar@belfastcity.gov.uk
• 028 9027 0455

Report a dog or animal welfare issue

• Reporting a dog or animal welfare issue
• Report an animal welfare issue
• Report a lost or stolen dog
• Report dog fouling
• Report a stray dog
• Report an overheating dog
• Advice on stray or feral cats
• Report a dead animal
• Dog control fines

• dogwardens@belfastcity.gov.uk
• 028 9027 0431

Report a noise problem

• Report by phone
• Report online or by email
• Report by post
• What we can do

• envhealth@belfastcity.gov.uk
• 028 9037 3006

Report a problem with your bin

• How to report a problem with your bin
• Damaged bin
• Bin wasn't returned to its collection point
• Stolen or burnt bin

• refusecollection@belfastcity.gov.uk

Report a street cleaning issue

• How to report a street cleaning issue
• Fly-tipping
• Graffiti and fly-posting
• Hazardous waste
• Fallen leaves
• What do we do?

Reporting Anti-Social Behaviour

• Report antisocial behaviour
• Antisocial behaviour officers
• Neighbourhood officers
• Park wardens
• Northern Ireland Housing Executive
• Housing associations
• Social services
• Northern Ireland Ombudsman

• communitysafety@belfastcity.gov.uk
• 028 9027 0469

Request help with your bin

• Assisted bin lift service
• Request help with your recycling boxes and food waste collection

• refusecollection@belfastcity.gov.uk

Resilient Belfast

• Resilience
• Resilience Strategy
• Resilient Cities Network
• Action on climate change

• resilient@belfastcity.gov.uk

Reverend Robert Bradford MUGA

Road closures

• Do I need to apply for a road closure?
• Apply for a road closure
• Road closure applications

• buildingcontrollicensing@belfastcity.gov.uk
• 028 9027 0650

Roselawn Cemetery

• Location and opening hours
• How to get to the cemetery
• Roselawn Cemetery burial plots
• Water supply information
• Cremations at Roselawn

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Safety at sports grounds

• Licences for sports grounds safety
• How to apply
• Appeals
• More information

Sail training

• Coronavirus (COVID-19) update
• About sail training voyages
• Aims
• More information

Sally Gardens Playing Fields

• 028 9027 0684

Sandy Row Community Centre

• community@belfastcity.gov.uk
• 028 9032 5403

Scheme of allowances

• Scheme of allowances 2021-2022
• Previous scheme of allowances

Search for a burial record

• Available burial records
• Search for burial records in Belfast
• Other cemeteries in Belfast

• cemeteries@belfastcity.gov.uk

Second-hand goods safety

• Second-hand goods safety advice

• safety@belfastcity.gov.uk

Selection process

• Selection process
• Panel shortlist
• Testing and assessment
• Interview
• Appointment process
• Offer of employment
• Starting work
• Reserve list

• jobs@belfastcity.gov.uk
• 028 9027 0640

Seniors information

• Information for seniors
• Stay warm in winter
• Age-friendly
• Age-friendly Awards 2022

Services for businesses

• Get help

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

Shankill Graveyard

• Location and opening hours
• How to get to the cemetery
• Cemetery accessibility
• About the cemetery
• History
• Famous burials

• cemeteries@belfastcity.gov.uk
• 028 9027 0296

Shankill Shared Women's Centre

• Current status
• Project funding

Shore Road Playing Fields

Short-term holiday lets

• planning@belfastcity.gov.uk

Sir Thomas and Lady Dixon Park

• parksinfo@belfastcity.gov.uk

Smithfield Market

• estates@belfastcity.gov.uk
• 028 9027 0266

Social economy

• Join our social economy register
• Social enterprise and co-operative support
• Edenderry Village Energy co-operative

• economicdevelopment@belfastcity.gov.uk
• 028 9027 0482

Social Outcomes Fund

• The SOF
• Current status

Sports development

• Physical Activity and Sports Development Strategy
• Coach education
• Boxing
• Stadium Community Benefits Initiative
• Walking football
• Cross country
• Support for Sport
• Aquatics strategy
• Teenage Kicks
• On the Right Track!
• Belfast Sports Awards
• GLL Sport Foundation
• Sign up to our Leisure and Sports Development mailing list

• leisure@belfastcity.gov.uk
• 028 9027 0344

Sports pitches and facilities

• Pitches and playing fields
• Pitch bookings
• Multi use games areas (MUGAs)
• Outdoor gyms
• Playing Pitches Strategy
• Upgrading our pitches
• School facilities

• pitches@belfastcity.gov.uk
• 028 9027 0684

Springfield Avenue MUGA

Springfield Dam

• Springfield Park bridge naming criteria

• parksinfo@belfastcity.gov.uk

Springfield Dam

• Springfield Park revamp
• Key improvements
• Project funding
• Watch

Springhill Avenue MUGA

Springhill Millennium Park

• parksinfo@belfastcity.gov.uk

St George's Market

• About St George's Market
• Events at St George's Market
• Hiring St George's Market
• Traders and trading at St George's Market
• Sign up to our St George's Market mailing list

• markets@belfastcity.gov.uk
• 028 9043 5704

Stadium Community Benefits Initiative

• Stadium Community Benefits Initiative (SCBI) 2016-2026
• Upcoming programme of activities
• Ongoing programmes
• SCBI Action Plan
• Connecting Communities through Sport Conference in 2021
• Shooting Stars
• Sign up to our leisure and sports development email updates

• leisure@belfastcity.gov.uk
• 028 9027 0344

Staff expenses

• Expense categories

Stained glass windows

• Stained glass windows

• visitcityhall@belfastcity.gov.uk
• 028 9032 0202

Statement of Progress 2017 - 2019

• Statement of Progress 2017 - 2019
• Creating jobs and investment
• Creating a competitive and sustainable city infrastructure
• Making life better for all our residents
• Connecting people to opportunities
• How to get the Statement of Progress summary

• communityplanning@belfastcity.gov.uk
• 028 9027 0234

Stay warm in winter

• Health and wellbeing in winter
• Age NI winter helpline
• Looking out for neighbours
• Reducing home fuel costs
• Belfast Warm and Well project

Staying safe

Stewart Street MUGA

Stillbirth

• How to register
• Who can register?
• Advice and support

• registrar@belfastcity.gov.uk
• 028 9027 0455

Strangford Avenue Playing Fields

Street cleaning

• Report a street cleaning issue
• Litter and the law
• Pay a litter fine
• Free printed material permits

• streetcleansing@belfastcity.gov.uk
• 028 9027 0230

Street naming and building numbering

• Street naming and building numbers in Belfast
• Street naming
• Building numbering

• buildingcontrol@belfastcity.gov.uk
• 028 9027 0650

Street trading licence

• Licences for street trading
• How to apply
• What types of licences are available?
• Documents needed
• How much do street trading licences cost?
• Locations for street trading
• Timescales
• Appeals
• Illegal trading
• Report a nuisance vehicle
• Further information

• buildingcontrol@belfastcity.gov.uk
• 028 9027 0650

Student advice

• Staying safe
• Student housing
• Your community

Student housing

Study in Belfast

• Study in Belfast
• Schools
• Further education
• Study visas

• international@belfastcity.gov.uk
• 028 9032 0202

Suffolk Community Centre

• community@belfastcity.gov.uk
• 028 9060 2564

Suffolk Playing Fields

• 078023 01860 (Monday to Friday, 9am to 4.30pm)

Sunbeds

• Health risks of using sunbeds
• Selling sunbed sessions or sunbeds
• Checking sunbed businesses follow the law on sunbeds
• Fines and convictions for breaking the law on sunbeds
• Keeping records for sunbed sessions
• Staff training
• Health and safety in a sunbed business
• Risk assessment in a sunbed business
• More information on sunbeds

• safety@belfastcity.gov.uk

Sunday trading

• Sunday trading

• buildingcontrollicensing@belfastcity.gov.uk
• 028 9027 0650

Suppliers

• Invoice queries
• Information to include on invoices
• Receiving payment
• Invoices that cannot be processed
• Receiving payment by BACS
• Transparency of our service to you
• Contact and billing details
• Fair processing notification

• centraltransactions@belfastcity.gov.uk
• 028 9027 0319

Support for Sport

• Support for Sport
• Small Development Support for Sport Grants
• Hospitality grants
• Sporting Individual Grants

• leisure@belfastcity.gov.uk
• 028 9027 0515

Support services

Taughmonagh MUGA

Teenage Kicks

• Coronavirus update

• leisure@belfastcity.gov.uk
• 028 9027 0344

Templemore Baths restoration

• Current status
• Unique selling point
• Heritage of the baths
• Share your Templemore memories and memorabilia

Tenancy deposit scheme

• What is a tenancy deposit scheme?
• Types of schemes
• Who runs the scheme?
• Enforcement

• envhealth@belfastcity.gov.uk
• 028 9027 0428

Tenders

• Our tenders
• Selling to us process
• What we buy
• Support programme for bidders
• Social Value Procurement Policy
• Contact us
• Sign up to our email updates

• cps@belfastcity.gov.uk
• 028 9032 0202

The Bobbin Coffee Shop

• The Bobbin location
• Opening times
• History of The Bobbin
• Social Enterprise Café

• thebobbin@nowgroup.org
• 028 9050 2068

The Falls Masterplan

• Development plans
• The projects
• Current status
• Get involved

The Mount MUGA

Things to do in Belfast

• Parks and open spaces
• City Hall
• Outdoor leisure activities
• Public toilets in Belfast
• Car parks
• Events in Belfast
• Markets
• Tropical Ravine
• Leisure centres
• Sports development
• Active Belfast
• Other venues
• Tourism and culture

Tobacco control

• Tobacco Register NI
• Selling tobacco and nicotine inhaling products
• Smoke-Free NI

• safety@belfastcity.gov.uk
• 028 9027 0428

Tommy Patton MUGA

Tooth whitening

• Who can carry out tooth whitening?
• Tooth whitening products

• safety@belfastcity.gov.uk
• 028 9027 0428

Tourism

• Storytelling
• Tourism priorities
• Tourism activity
• Sustainable tourism
• VisitBelfast
• Food and drink tourism
• Accessible tourism survey
• Draft Tourism Plan

• culture@belfastcity.gov.uk
• 028 9027 0426

Tourism and culture

• Tourism
• Culture

Traders and trading at St George's Market

• markets@belfastcity.gov.uk
• 028 9043 5704

Transforming leisure services

• Andersonstown regeneration
• Avoniel regeneration
• Brook regeneration
• Lisnasharragh Leisure Centre regeneration
• Girdwood Indoor Sports Facility
• Olympia regeneration
• Templemore Baths restoration

Tropical Ravine

• Visiting the Tropical Ravine and Palm House
• Events and education at the Tropical Ravine
• History of the Tropical Ravine
• Sign up to our Tropical Ravine mailing list

Tullycarnet Community Centre

• community@belfastcity.gov.uk
• 028 9048 1816

Tullycarnet Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Tyndale MUGA

Ulidia Playing Fields

Ulster Hall

Universal Credit

• What is Universal Credit?
• How to apply for Universal Credit
• Information about housing
• Independent advice centres in Belfast
• Support services help
• Useful contacts for organisations

Use of City Hall

• Venue Hire at City Hall
• Booking a function room at City Hall
• How to book
• The Reception Room
• The Banqueting Hall
• The Great Hall
• Virtual site visit
• Hiring the grounds of City Hall
• Hiring the cobbled area outside City Hall gates

• cityhallfunctions@belfastcity.gov.uk
• 028 9027 0281

Useful contacts

Useful information

• Terms and conditions for contracts
• Integrated Quality and Environmental Policy Statement
• Good Relations

Victoria Park

• parksinfo@belfastcity.gov.uk
• 028 9049 1813

Victoria Park

• 028 9049 1813 or 078201 87203 (Monday to Friday, 9am to 4.30pm only)

Visitor exhibition

• City Hall Visitor Exhibition
• Opening hours
• Visitor exhibition booking information
• Group visits
• Visitors with special requirements
• Gift shop
• Exhibition themes

• visitcityhall@belfastcity.gov.uk
• 028 9027 0456

Voluntary, community and social enterprise sectors

• Voluntary, community and social enterprise groups
• VCSE Sectoral Advisory Panel
• Join the Belfast VCSE citywide network

• communityplanning@belfastcity.gov.uk
• 028 9027 0234

VU.CITY

• planning@belfastcity.gov.uk

Walking football

• What is walking football?
• When and where?

• leisure@belfastcity.gov.uk
• 028 9027 0344

Waste storage guidelines

• Waste storage guidelines
• Supplementary Waste storage guidance

• buildingcontrol@belfastcity.gov.uk
• 028 9027 0650

Waterworks

• parksinfo@belfastcity.gov.uk

Waterworks MUGA

Wedderburn Park

• parksinfo@belfastcity.gov.uk

Wedderburn Park

• 078023 01860 (Monday to Friday only, 9am to 4.30pm)

Westland MUGA

What goes in my bins and boxes

• What goes in my bins and boxes?
• Recycling your food waste
• Disposing of needles and other sharps
• Putting the wrong materials into your bins or boxes?

• refusecollection@belfastcity.gov.uk

Whiterock Community Centre

• community@belfastcity.gov.uk
• 028 9032 8623

Whiterock play centre

Why work for us?

• Our vacancies
• Pay
• Pension scheme
• Annual leave and public holidays
• Sick leave scheme
• Hours of duty
• Uniform
• Work Life Balance
• Childcare Vouchers
• Health and Wellbeing
• Career Development
• Careers with Belfast City Council
• Staff Networks
• Equal Opportunities
• Payroll Giving
• Cycle To Work scheme
• Recycling at work
• Staff offers
• Staff magazine
• Contact us

• jobs@belfastcity.gov.uk
• 028 9027 0640

Willowbank Park MUGA

Woodlands Playing Fields

Woodvale Community Centre

• community@belfastcity.gov.uk
• 028 9035 1548

Woodvale Park

Woodvale Park

• parksinfo@belfastcity.gov.uk
• 028 9031 9629

Work placements

• Belfast City Council

• jobs@belfastcity.gov.uk
• 028 9027 0640

Your community

Your council

• Calendar
• Committee meetings
• Council webcasts and audio
• Committee structure
• Councillors
• Councillors' allowances
• Document library
• Latest updates
• Lord Mayor
• Deputy Lord Mayor
• Aldermen
• Chain of Office
• Freedom of the City
• Former Mayors and Lord Mayors
• High Sheriff
• Minutes and agendas
• Outside organisations
• Scheme of allowances

• 028 9027 0497

Your health and wellbeing

• Mental health and emotional wellbeing
• Belfast Strategic Partnership