Skip to main content
IT training

Introduction to Windows and IT users fundamentals

  • Course duration

    One day: 9.30am - 4.30pm

  • Course description

    This course introduces the fundamentals of using a computer from logging on to using the control panel. It also introduces the concepts of Windows.

    There are no prerequisites for this course.

  • Course agenda

    Exercise Details
    Exercise 1 Starting the computer
    • Usernames and passwords
    • Logging on
    Exercise 2  Desktop
    • Desktop – an explanation
    • Toolbar – an explanation
    • Taskbar – an explanation
    • Opening, moving, maximising, minimising and restoring Windows
    Exercise 3  The start button
    • Opening programs from the start button
    • Using the help and support facility
    • Using basic search and advanced search options
    Exercise 4  The control panel
    • Setting display and system options
    • Setting date and time options
    • Setting volume control
    • Viewing system information
    • Explanation of installing software and hardware
    Exercise 5 

    Windows Explorer

    • View options - detail, large icons
    • Viewing files within folders
    • File types
    Exercise 6 

    Windows Explorer continued

    • Creating sub folders
    • Moving files
    • Selecting multiple files
    • Sorting files
    • Renaming files
    • Viewing file extensions
    Exercise 7 

    Windows Explorer

    • Copying files to a Memory Stick
    • File sizes
    • File backups
    Exercise 8

    Deleting files

    • Recycle bin
    • Restoring files from the recycle bin
    Exercise 9 

    Compressing and extracting files
    Changing status of a file to ‘read only’ or locked

    ​Exercise 10 

    File storage
    PC maintenance

    Exercise 11 Creating a document and printing
    • Printing
    • Print a test page
    • Set a default printer
    Exercise 12  Dealing with IT errors
    Seeking advice on IT errors
    Exercise 13  Viruses and anti virus software
    • Running anti virus software
    • Scanning a disk for viruses
    Exercise 14  Shortcuts
    • Creating a shortcut on the desktop
    • Deleting a shortcut
    Exercise 15  Key combinations shortcuts
    Exercise 16  Health and safety
    • Ergonomics
    • Health issues while using a PC
    • Safety issues for the use of IT
    Exercise 17  Copyright
    Software types
    Exercise 18 Data protection
    Exercise 19  Shutting down the PC
  • Goals and objectives of course


    1. To show how and where windows can be efficiently availed of as an effective business tool.
    2. To develop the students understanding of the basic functions of a personal computer.
    3. To show the students how to manage and organise files and folders.
    4. To show how to use the search features and print facilities.


    By the end of this course you should be able to:

    1. start up the computer and log on
    2. understand the use of usernames and passwords
    3. understand the need for data security when using PCs
    4. understand the desktop
    5. open, maximise, minimise and close windows
    6. use the help and search facilities within windows
    7. create, copy and move files and folders
    8. copy files to a memory card
    9. compress or zip files
    10. delete or restore files
    11. print documents and change the default printer and settings
    12. run anti virus software and understand what spam is
    13. create shortcuts
    14. know health and safety issues regarding PC use
    15. understand the terms of copyright and data protection
    16. start up and shut down the PC
  • Cost of course

    External attendees: £110 plus VAT per candidate.

Read aloud icon Read aloud