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Social media

We manage the following social media channels:







Using our social media

Unacceptable content

This statement discloses the types of content that we will remove from our social media channels and the grounds for which we will ban a user from accessing them.

Users should also make themselves aware of each site's own terms and conditions.

We reserve the right to remove comments, without notification, including those which:

  • bully, harass or intimidate any individual or organisation
  • are unlawful, libellous, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
  • infringe or violate someone else's rights
  • violate the law
  • discuss ongoing legal proceedings
  • are spam
  • advertise products or services
  • are irrelevant or off-topic
  • are disruptive
  • are repetitive.

We will also remove or ban any user who:

  • continues to post comments such as those listed above
  • encourages others to post such comments
  • uses offensive images as their profile picture, for example, sexually explicit images
  • has an offensive user name.

These lists are not exhaustive and will be updated as necessary.


Our social media accounts are not monitored 24/7 (including evenings, weekends and public holidays).

If you have an urgent query please email or phone 028 9032 0202 (Monday - Thursday, 9am - 5pm and Friday, 9am - 4.30pm).

If you have a Freedom of Information request, please contact us at:

Records Management Unit
Chief Executive's Department
Belfast City Hall

Telephone: 028 9027 0639
Fax: 028 9027 0600


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