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If you need to contact us about an invoice query, you can call us or email us.
Call 028 9027 0319 and select option one. If your call is not answered, please leave a voicemail stating your company name, contact name and phone number, and we will call you back.
Email email@example.com. In your email, you must include the following information:
If you don't have a purchase order number, you should request it from the person who placed the order with you. We can't accept invoices that do not quote either a PO or T1 reference number.
An invoice must contain the following information:
As well as:
|Your name, trading name and full address||Our billing address|
|Your VAT registration number (if applicable)||Time of supply (referred to as Tax point) if this is different from the invoice date|
|Unique invoice number||Detailed description of the goods or services you are supplying|
And a breakdown of:
|Unit price or rate (excluding VAT)||Discount applied to the account|
|Total quantity of goods||Freight charges|
|Rate of VAT being applied||Total amount of VAT charged|
|Total amount payable (excluding VAT)||Payment terms|
We aim to pay all invoices within 28 days of receipt of a valid invoice.
Payments can be made by BACS or cheque. BACS payments are made daily and cheques are issued fortnightly.
If you are usually paid by cheque and would like to receive payment by BACS, you can email your request to firstname.lastname@example.org. A member of staff will contact you to validate your information.
We will send payment confirmation, quoting the invoice number, the amount paid and the date you will receive payment by email or post.
Any invoices received that do not contain the information listed above will be returned and result in delayed payment. We will contact you to explain the reason for returning an invoice and advise you on what to do next.
If you need to contact us about an invoice, you should email your query to email@example.com and include the following information:
As well as:
When making payment though BACS we will also send payment confirmation, quoting the invoice number, the amount paid and the date you will receive payment by email or post – depending on the details we hold on file for you.
If you need to update or amend your registered BACS details please contact us.
We’re committed to the highest possible standards of openness and accountability. So if you have serious concerns about any aspect of our work, please let us know.
Central Transactions Unit
To find out more information email us at firstname.lastname@example.org, call 028 9027 0319 or visit:
6th floor, 9 Adelaide
C/O Cecil Ward Building
4-10 Linenhall Street
Belfast BT2 8BP
Level 2 Fair Processing Notice
Belfast City Council is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud. The Local Government Auditor audits the accounts of the Council.
The Comptroller and Auditor General is responsible for carrying out data matching exercises under his powers in Articles 4A to 4G of the Audit and Accountability (Northern Ireland) Order 2003. Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information. Computerised data matching allows fraudulent claims and payments to be identified. Where a match is found, it may indicate that there is an inconsistency which requires further investigation. No assumption can be made about whether there is fraud, error or other explanation until an investigation is carried out.
The Comptroller and Auditor General currently requires us to participate in a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Comptroller and Auditor General for matching. Details are set out in the Northern Ireland Audit Office’s website, www.niauditoffice.gov.uk (link opens in new window).
The use of data by the Comptroller and Auditor General in a data matching exercise is carried out with statutory authority. It does not require the consent of the individuals concerned under the Data Protection Act 1998.
Data matching by the Comptroller and Auditor General is subject to a Code of Practice. This may be found at www.niauditoffice.gov.uk (link opens in new window).
For further information on the Comptroller and Auditor General’s legal powers and the reasons why he matches particular information, see the Level 3 notice on the NIAO website at www.niauditoffice.gov.uk (link opens in new window).
For further information on data matching at Belfast City Council contact Claire O'Prey, Head of Audit, Governance and Risk Services on 028 9032 0202 extension 4643.
6th floor, 9 Adelaide C/O Cecil Ward Building 4-10 Linenhall Street Belfast BT2 8BP