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Universal Credit

Useful contacts

  • Belfast Citywide Tribunal Service

    Call: 028 9039 1765

    The service provides free, confidential and independent advice on a range of issues including benefits, consumer advice, debt, employment and housing issues.

  • Debt Advice NI

    Call: 0800 917 4607
    Web: Debt Advice NI (link opens in new window)

    They offer free, confidential and independent debt and money advice.

  • Advice NI

    Call: 028 9064 5919
    Web: Advice NI (link opens in new window)

    They provide information, advice and support services on a range of issues including benefits, housing, employment, careers and education.

  • Benefit Advice Line

    Call: 0800 232 1271

    Make the call to the benefit advice line to make sure you're getting all the money you are entitled to.

  • Law Centre NI

    Web: Law Centre NI (link opens in new window)

    Free legal advice and assistance on social security issues, health and social care, employment and immigration and asylum. Law Centre has three specialist Welfare Reform Advisers who can provide representation at Benefit Appeal Tribunals. Our Social Security Legal Officers can provide representation at Social Security Commissioner and before the higher courts.

  • Parenting NI

    Call: 0808 8010 722

    They support parents - delivering services to promote positive parenting and support to parents on a wide range of issues including financial stresses and family planning.

  • Employers for Childcare

    Call: 028 9267 8200
    Web: Employers for Childcare (link opens in new window)

  • Employment Academies

    We can give you support to find training, mentoring and advice to help you get a job or to start your own business through the Belfast Employment Academies.

    We work in partnership with a range of organisations citywide delivering free support programmes that may help you. Find out more on our employment and skills page, or contact us by email at [email protected] or call 028 9027 0482.

  • Housing Rights Service

    Call: 028 9024 5640
    Web: Housing Rights (link opens in new window)

    They work to achieve positive change by promoting and protecting the rights of people in housing need.

  • Simon Community NI

    Call: 0800 171 2222
    Web: [email protected]

  • Homelessness prevention

    Northern Ireland Housing Executive Homelessness team

    Call: 03448 920 900.

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