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Council

Corporate plan and improvement plan

  • Corporate Plan 2020-2024

    Our corporate plan sets out our priorities and the work we will do to improve the quality of life for everyone in Belfast.

    Our priorities are closely aligned to those within the Belfast Agenda, the community plan for Belfast, which was developed by the Belfast Community Planning Partnership. It sets out a shared vision and associated outcomes for the city.

    The corporate plan for 2020–2024 focuses on the five key pillars plus several cross-cutting priorities:

    • Growing an inclusive economy
    • City development
    • Working and learning
    • Living here
    • Resilience and sustainability

    The document also includes details of:

    • our organisational priorities
    • our expenditure in 2019 to 2020
    • our core values, which will guide our work and inform our standard of conduct and behaviour

    Read our corporate plan

    Read our 2023 to 2024 delivery plan

  • Performance Improvement Plan 2024-2025

    The Local Government Act (NI) 2014 introduced an ‘improvement duty’ on councils, which requires us to make arrangements to ensure continuous improvement in relation to the services we provide.

    As part of this, we are required to consult residents on our proposed improvement objectives and to publish an annual Performance Improvement Plan.

    Our improvement plan does not include everything we plan to do in the coming year, but instead focuses on a small number of key improvements, that we believe will make the greatest difference to our city and the people who live in Belfast.

    Improvement objectives for 2024 to 2025
    Our services
    We will continue to adapt and improve our services to better meet the needs of our residents and stakeholders.
    Our people and communities
    We will improve our local areas and provide opportunities to support our residents to become healthier and engaged.
    Our place
    We will create a more vibrant, attractive, and connected city (including the city centre).
    Our planet
    We will champion climate action; protect the environment and improve the sustainability of Belfast.
    Our economy
    We will stimulate inclusive growth and innovation, help businesses to start-up and grow and create opportunities for more and better jobs and employment.
    Compassionate city
    We will support our residents through the cost-of-living crisis.

    Read our Improvement Plan for 2024-2025

  • Performance assessment of Improvement Plan 2023-2024

    Each year we publish a year-end performance report. In the report we evaluate our performance against our improvement objectives for the year, in relation to previous years and compare our performance with other councils in Northern Ireland. Our performance is also audited and assessed by the local government auditor.

  • Performance assessment of Improvement Plan 2022-2023

    You can read our 2022-2023 year-end assessment on the implementation of our Improvement Plan along with figures benchmarking our performance with other councils in Northern Ireland.

    Read our Performance Assessment of 2022-2023 Improvement Plan

     

  • More information on our corporate plans

    For more information or to ask for electronic copies of our current or previous corporate plans, improvement plans, and year-end performance reports, email [email protected].

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