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Corporate Plan

Corporate Plan 2017 - 2021

In 2017, we developed a four year corporate plan. The plan sets out our priorities for the period 2017 - 2021 and the work we will do to improve the quality of life for all people in Belfast. In 2018 we produced a year 2 update - insert link to download this plan.

In developing our corporate plan and improvement plan, our councillors have agreed that the priorities of the organisation should align to those within the Belfast Agenda. 

The Belfast Agenda is the community plan for Belfast. Developed by the Belfast Community Planning Partnership following extensive engagement with local people, it sets out a vision for Belfast and shared outcomes for the city. It is an ambitious and dynamic plan that has shaped and will continue to shape the plans and priorities of the council and its partners.

As a result, the Corporate Plan focuses on the four key pillars of the Belfast Agenda which aim to take forward programmes of both economic and social progress for the people and communities.

The document also contains a programme related to creating a 'fit for purpose' organisation, which includes:

  • customer focused service improvements
  • organisational development, and 
  • the efficiency programme.

Improvement Plan 2019-20

The Local Government Act (NI) 2014 introduced a duty on councils to make arrangements to ensure continuous improvement in relation to the services they provide.  

As part of this, we are required to consult residents on our proposed improvement objectives and to publish an annual Improvement Plan setting out the agreed improvement objectives for the year ahead and our arrangements to achieve them.

Our improvement objectives are aligned to the Belfast Agenda and our Corporate Plan. 

The improvement objectives for 2019-20 are:
Working and Learning
We will support people into employment
Growing the Economy
We will support investment and business growth in the city
City Development
We will support the regeneration of the city centre
We will increase levels of household recycling and reduce the amount of waste sent to landfill
Living Here
We will support people to lead healthier more active lives
A fit for purpose organisation
We will improve council services and increase customer satisfaction with council

This report has been published before 30 June 2019 as required by the legislation.

Improvement plan 2018-19 - Performance Assessment - Year end position (April 2018 - March 2019)

The following report provides a Year End Assessment on the implementation of our Improvement Plan 2018-19. It brings together an update on progress against the 20 activities identified in our 2018-19 Improvement Plan which together contribute to the achievement of our six improvement objectives.

This report has been published before 30 September 2019 as required by the legislation, was approved by SP&R Committee on Friday 20 September and is subject to full council ratification on Tuesday 1 October.

Past corporate plans


Contact us
Strategic Planning and Policy Team
028 9027 0234