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You can report dumped waste (fly-tipping), graffiti, fly-posting, overflowing litter bins, unsatisfactory street cleaning or free printed material.
Report a street cleaning issue online
You can submit an anonymous report, but if you want us to contact you, you'll need to provide your contact details.
We try to resolve all service requests within five working days.
Please read the terms and conditions for online services and our privacy statement.
Fly-tipping or dumping is the illegal, deliberate dumping of waste. It carries a fine of up to £2,500.
Graffiti is the destruction or damage of property by painting, writing, soiling and marking.
The removal of graffiti is the responsibility of the owner of the property. If it's a Housing Association or Northern Ireland Housing Executive property, please contact your local housing office to arrange removal.
Fly-posting is the illegal posting of adverts or posters to any structure.
We remove drug related litter such as sharps or needles from public spaces and our own sites.
Please report drug related litter to our Community Safety Unit on 028 9027 0469 or email@example.com during office hours.
We have no legal duty to clear footpaths and walkways of fallen leaves. Our city centre and neighbourhood cleansing teams will try to clear fallen leaves when they can as part of their daily tasks. Our teams also clear gullies and drains of fallen leaves to prevent flash flooding occurring across the city. We would encourage people to take care on footpaths and walkways as leaf fall can be hazardous.
Under the Clean Neighbourhoods and Environment Act (Northern Ireland) 2011 we can: