Coronavirus update

Venues and services information

• Venues and facilities

  Malone House (link opens in new window) is closed to the public.

• Council services

  Some of our Environmental Health Services are suspended, but you can use our email addresses for any urgent queries. We will monitor these during office hours and deal with queries on a priority basis. We are unable to carry out visits to premises, unless it is an emergency, and will always consider the safety of staff and members of the public.

  For Houses in Multiple Occupation, email nihmo@belfastcity.gov.uk

  For other urgent queries including: 

  • pollution control
  • noise
  • off street parking

  email envhealth@belfastcity.gov.uk. For emergencies outside normal working hours, call 078 5049 9622.

• Building Control, Planning Services and Licensing

  Building Control inspections, licences and permits

  You can:

  • find out more about how building control is affected
  • find out more about how licences and permits are affected

  Planning Service

  • find out more about how our Planning Service is affected
• Bins and recycling centres

  Most of our waste and recycling collections are running as usual but there are some changes to waste services and what you should do with waste.

  We have temporary arrangements in place to protect your and our staff's health and safety.

  • View recycling centre updates
  • View civic amenity site updates

Business advice and support

• Business advice and support

  Business safety guidance and advice

  Visit nidirect for:

  • information on staying safe at work and coronavirus (link opens in new window)
  • general information on how to stay safe and prevent the spread of coronavirus (link opens in new window)

  The Public Health Agency (PHA) is also continuing to provide important information and guidance on its website (link opens in new window).

  Coronavirus (COVID-19) risk assessment

  Businesses must review their risk assessments and put in place measures to prevent the spread of COVID-19. 

  Read an example of a COVID-19 risk assessment (link opens in new window)

  Reporting concerns about COVID-19 control measures in the workplace

  Our environmental health officers can investigate complaints about health and safety in:

  • offices (except government offices)
  • hairdressers and barbers
  • beauticians and nail bars
  • shops and retail outlets
  • hotels
  • restaurants
  • leisure centres
  • nurseries and playgroups
  • pubs and clubs
  • privately-owned museums
  • places of worship
  • sheltered accommodation and care homes

  We can inspect and enforce health and safety law in these premises. If you’re concerned about health and safety, including COVID-19 control measures in these premises, you should email envhealth@belfastcity.gov.uk.   

  If you’re concerned about unsafe work practices in workplaces such as manufacturing and construction, you should contact the Health and Safety Executive for Northern Ireland (link opens in new window).

Advice and support for residents

• Belfast community support

  We are working with community, voluntary and statutory providers in Belfast to make sure that our residents’ needs are supported throughout the pandemic.

  • Find out more about Belfast community support