Skip to main content

Bulky waste collection

  • About our bulky waste collection service

    We provide a free bulky waste collection service from households.

  • What items can we collect?

    We can collect a maximum of five items per household, per collection.

    Items we can collect
    Furniture (must be dry and covered)
    Mattresses (must be dry and covered)
    Carpet (must be dry and covered)
    Electrical appliances for example TVs
    White goods for example fridges, washing machines and cookers
    Oil tanks (must be empty and cut in half before collection)


    Items we can't collect
    Bagged household waste
    Builder's rubble, plaster board, bricks or soil
    Tyres and car parts
    Cardboard and packaging
    Batteries and fluorescent tubes
    Paint, pesticides and oil
    Garden waste or garden furniture
    Bathroom suites, kitchen units, radiators, doors and sheds

    We also cannot collect:

    • waste which is a result of work in your home, such as bathroom suites, kitchens or fireplaces
    • skips
    • excessive amounts of waste

    If we can’t collect your item, you may be able to take it to one of our recycling centres

  • How to book a bulky waste collection

    1. Call us on 028 9027 0230 and tell us what you would like us to collect. 
    2. We will tell  you if we can collect your item.
    3. We will give you a collection date and tell you where to leave your item.
  • Get your item(s) ready for us to collect

    • You should leave all items out by 7am on the day of collection.
    • Make sure items are outside your property at your normal bin collection point, or in  the place we have asked you to leave it if this is different They should be all in one place and easy to reach.
    • If possible, please cover items like mattresses with something waterproof, as these can get very heavy if left in the rain. We will also take away any coverings as part of the collection.
    • Make sure there is enough space outside your property for our lorry.
    • Remove any nails from wood or furniture.
    • Tie, tape or bundle large amounts of wood like old furniture units.

    As we can't enter parts of your home, like garages and sheds, you must leave items outside your property.  We can't collect items other than those you told us about when you made your booking.

    Following these guidelines will make sure we’re able to collect your items.

  • Donating unwanted items

    Avoid sending your unwanted items to landfill, by donating them to a local charity or not-for-profit organisation.

Contact us

For more information please contact us.

Read aloud icon Read aloud