Bin and box collections

Coronavirus update: changes to waste services

Most of our waste and recycling collections are running as usual.

• The full wheelie box collection service for the Castle area recommenced on Monday 6 September 2021. You will need to sort your recycling differently. 
• Collections of black, brown, and blue bins, and purple glass recycling boxes are continuing as usual. Find your bin collection day online (link opens in new window).
• Bryson recycling box collections are continuing as usual, but you need to sort your recycling differently (link opens in new window).

To help our crews as much as possible, you should:

• not leave side waste or extra rubbish bags next to your bin, as we can’t collect them
• sort your recycling properly
• make sure you wash your hands, before and after handling your bins or recycling boxes
• wipe the handle of your bin and boxes down after you leave it at your usual collection point
• follow social distancing guidance (link opens in new window)
• make sure disposable gloves are placed into your black bin once you’ve finished using them
• visit nidirect for more advice on bin hygiene (link opens in new window).

You must not put items such as used tissues or disposable cleaning cloths into your recycling bins or boxes. This is very important.

Coronavirus waste

If you have suspected, or confirmed coronavirus, follow these instructions before putting items such as used tissues and disposable cleaning cloths in your black waste bin:

• double-bag them, tying the bags securely
• keep them separate from other waste for 72 hours before putting them into your black waste bin for collection

More information

Thank you for your continued support and patience in these challenging circumstances.

Find my bin collection day

• Find your bin collection day online
• Call us on 028 9027 0230
• Email refusecollection@belfastcity.gov.uk 
• Find your holiday bin collection dates

Find my recycling box collection day

Bryson Recycling collect recycling boxes and green food waste bins in the inner city. 

• Find your recycling box collection day online (link opens in new window)
• Call us on 0800 032 8100
• Email wastemanagement@belfastcity.gov.uk
• Find your holiday box collection dates

How often do we collect your bins and recycling boxes?

For general waste bin, a recycling bin and compost bin:

• All bins are collected fortnightly - recycling bin one week, general waste and compost bin the next week.
• In most cases, your collection day is the same each week.
• If you have a glass recycling box it may be collected on a different day to your wheeled recycling bin.

For general waste bin, red and black recycling boxes and a green food waste bin:

• Your general waste bin is collected fortnightly.
• Your recycling boxes and food waste are collected weekly (on the same day).
• Your collection day will be the same day of the week as your general waste collection. 

Using your bin

• Always leave your bin out by 7am, and keep it out until 8pm if it hasn't been collected.
• Leave it at your bin collection point and return it to your property after collection.
• Don't overfill your bin - make sure the lid closes properly.
• Don't leave waste next to your bin as we can't collect it and you risk an £80 fine.
• If using a wheelie bin liner, make sure you remove it from the rim of your bin before collection.
• Don't put electrical or bulky items in your bin. Book a bulky waste collection for these.
• Keep your bin clean, disinfected and in good repair.
• Don't put waste in or take waste out of a bin you don't own or control.
• We'll only collect one general waste bin per property, unless there are exceptional circumstances, where:
  • there are six or more people living in the property, or
  • someone with a medical condition in the property requires another bin for their waste. 

Recycling

Please try to separate your waste as best you can. It’s very important that you put the correct items in our recycling bins or it can contaminate a whole bin lorry of waste. This waste could end up in landfill. 

Our staff cannot empty a contaminated bin and will put a contamination label on it.

Here are five tips to help avoid contaminating recycling bins.

1. Find "what goes in my bins"
2. Look out for recycling labels on packaging to help identify whether it is recyclable or not. 
3. Try to recycle items you are sure we collect - such as plastic bottles, papers, cardboard, plastic tubs and trays, tins and cans. And try to recycle from every room in the house.
4. If in doubt, leave it out. Don’t put an item in your recycling bin if you are not certain we can recycle it. (We cannot collect recycling bins with items such as dirty or wet paper or card, glass or nappies).
5. Empty and rinse all containers before you put them in your wheeled bin.

Putting the wrong materials into your recycling bins or boxes?

If you put the wrong materials in your recycling bins or boxes, we can't collect them. It could contaminate our whole collection and all waste in the lorry may have to go to landfill. We'll put a non-collection tag on it telling you why it wasn't collected. Please remove the offending item, dispose of it correctly and put your bin or box out on the next collection date.

See what goes in my bins for more information.

Braille on bins

We can provide people with visual impairments with tactile plaques for their bins. These plaques are attached to bins and boxes so residents can tell the difference.

If you would like these plaques for your bins, please call us on 0800 032 8100 or email wastemanagement@belfastcity.gov.uk