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City for working and learning

Training and support

  • About the programme

    We support a number of organisations in the city to provide advice and support for those who are currently out of work. 

    Support includes:

    • job coaching and mentoring 
    • personal development
    • support with CV building, job searching and interview techniques 
    • training and qualifications 
    • pre-employment and in-work support 
    • building connections with employers such as work experience and site visits. 

    These projects are match funded through the Northern Ireland European Social Fund Programme 2014-2020 Investment for Jobs and Growth and Belfast City Council.

    Projects marked with an * are also match funded through the Urban Villages Initiative, which is led by the Executive Office (TEO), focuses on delivering the Together: Building a United Community (T:BUC) strategy across Belfast.

Programme and delivery organisations

  • Belfast Works

    Delivery agents 

    Belfast Works (Lemis+ Partnership) including Ashton Community Trust, GEMS NI, East Belfast Mission, Job Assist Centre West Belfast and Job Assist Centre Greater Shankill.*

    Contact details


    Open to

    Anyone over 16 and not currently working (or working less than 16hrs per week)


    Accredited qualifications Non-accredited qualifications
    • Business administration
    • Retail
    • Hospitality
    • Travel & Tourism
    • Personal Development
    • Employability Skills
    • Introduction to using ICT Systems
    • European Computer Driving License (ECDL)
    • Spreadsheets
    • Word-processing
    • Health and Social Care
    • Basic Computers
    • Microsoft Excel basics
    • File management for Windows 10
    • Cloud Basics
    • Online Security
    • PowerPoint


  • Path 2 Employment (P2E)

    Delivery agent

    Workforce Training*

    Contact details

    Call Don on 028 9074 7676 or email

    Open to 

    Anyone who is currently out of work and over 18


    Accredited qualifications Non-accredited qualifications
    • Level 1 Personal Development
    • L1 Employability
    • L1 Childcare
    • Construction Skills Register
    • First Aid
    • Food Hygiene
    • Manual Handling
    • Valuing Equality and Diversity
    • Job Searching 


  • JobWorks+

    Delivery agent

    Springboard Opportunities*

    Contact details

    Call Drew on 028 90315111 or email

    Open to

    Young people aged 16-24 years who are not in education, employment or training

    Accredited qualifications Non-accredited qualifications
    • OCN Level 1 Personal Confidence and Self- Esteem
    • OCN Level 1 Teamwork Skills in Practice
    • OCN Level 1 Skills in Customer Service
    • OCN Level 1 Setting and Achieving Personal Goals
    • OCN Level 1 Diversity within Society
    • OCN Level 1 Teamwork Skills in Practice
    • OCN Level 1 Communication Skills in Preparation for Work
    • OCN Level 1 Responsible Work Practices
    • OCN Level 1 Health and Safety in a Practical Environment
    • OCN Level 1 Peer Mentoring
    • OCN Level 1 Fundamentals of Health Care
    • Emergency First Aid at Work
    • Manual Handling
    • Construction Skills Register (Industry approved CSR Health & Safety training)
    • Baseline Assessment, Individual Action Plans, Co-design planning and Goal Setting
    • Developing Practical Group Work Skills
    • Personal Confidence and Self-awareness
    • Understanding your strengths
    • Setting and Achieving Personal Goals
    • Communication Skills
    • Interpersonal and Social Skills
    • Oral Presentation Skills
    • Personal Money Management Skills
    • Understanding Diversity
    • Teamwork Skills
    • Customer Care
    • Social/Health Care
    • Dementia Awareness Training
    • Peer Mentoring
    • Personal Career Preparation
    • Job search and Jobs Jargon
    • Applying for Work
    • CV Development and making it fit
    • Interview Skills and Preparation
    • Mock Interviews
    • Communication Skills for Work
    • Driving Lessons
    • Fit4Work- Health and Fitness
    • Stewarding Training
    • One to One Specialist Mentoring
    • Personal Wellbeing


  • USEL

    Contact details

    Call Mary on 028 9035 6600 or email at

    Open to 

    People with disabilities who are out of work.

    Accredited qualifications Non-accredited qualifications
    • Employability Skills
    • Applying for Work
    • Essential Skills in Numeracy & Literacy
    • Food Hygiene
    • Health and Safety Qualifications
    • Customer Care
    • Introduction to ICT
    • Confidence Building
    • Good Relations in the Workplace
    • Motivation Boost
    • Overcoming Fear
    • Overcoming Social Anxiety
    • Understanding Nutrition
    • Understanding Stress and how to manage it
    • Mindfulness
    • Personal Values
    • Positive Thinking-Power of Thought
    • Preparation for Remote Interviews
    • Looking after your Wellbeing-Post Lockdown
    • Promoting Self improvement
    • Mood Management


  • Specialisterne

    Contact details

    Call Sharon on 028 9073 9601 or email

    Open to

    Support participants who are on the autistic spectrum and out of work.

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