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To make sure your bin is emptied, you should:
This is to limit the risk of extra bags being placed inside your bin by others, causing it to be overfilled.
Before your bin collection, you can help us by:
To reduce your waste and to make sure we can empty your bin on each collection day, you can:
You are responsible for how your waste is managed. Always sort it yourself and make sure it is disposed of properly. If you organise a third party to take your excess waste and it’s illegally dumped, you could receive a fixed penalty notice of £300.
We can only collect one general waste bin per household, unless:
To arrange an assessment, or to find out more information about extra waste, email [email protected] or call us on 028 9027 0230.
Updated on Wednesday 7 May 2025
We are considering our approach to bin collections to protect our staff who are emptying bins.
This includes:
This approach will increase the safety for our bin collection crews.
For more information, get in touch.