A-Z of services

Abandoned vehicles

• Report an abandoned vehicle
• Report a vehicle causing a nuisance

• [email protected]
• 028 9027 0469

About the Belfast Local Development Plan (LDP)

• About the LDP
• Local Development Plan process
• Local Development Plan timetable
• More information

• [email protected]
• 028 9050 0510

Accessibility statement

Active Belfast

• The Active Belfast project
• Active living
• Active leisure
• Active sport

• [email protected]
• 028 9050 2073

Active lifestyle

• Sports development
• Active Belfast
• Sign up to our Leisure and Sports Development mailing list

Advice

• Advice providers
• Consumer Advice Service
• Emergency advice

• 028 9027 0525

Advice providers

• Advice providers in Belfast
• Advice in north Belfast
• Advice in south Belfast
• Advice in east Belfast
• Advice in west Belfast
• Advice in central Belfast
• Belfast Citywide Tribunal Service
• Support for people from Minority Ethnic Communities

Age-friendly

• Age Friendly Belfast
• Age Friendly Belfast Plan 2023-2027
• Have your say: Greater Belfast Seniors Forum
• Connection Hub for older people in Belfast

Alderman Tommy Patton Memorial Park

• [email protected]
• Bookings line: 028 9027 0684

Alderman Tommy Patton Memorial Park

• [email protected]
• 028 9049 1813

Aldermen

• Our Aldermen

Alexandra Lower MUGA

• [email protected]
• Bookings line: 028 9027 0684

Alexandra Park

• [email protected]

Alleygates

• Alleygates in Belfast

• [email protected]
• 028 9027 0469

Alloa Street (John Hewitt Park) MUGA

• [email protected]
• Bookings line: 028 9027 0684

Allotments and community gardens

• Community gardens
• Benefits
• Level of experience
• Time involved
• Tools and equipment
• Clothing
• Allotments
• Growing Communities strategy

• [email protected]

Amusement permits

• Amusement permits
• Who needs an amusement permit?
• How to apply
• What types of permits are available?
• Documents needed
• Timescales
• Amusement permit advertisements
• Objections and appeals
• How much does the amusement permit cost?
• What happens after an amusement permit is issued?

• [email protected]
• 028 9027 0650

Andersonstown regeneration

• Current status
• Unique selling point
• More information

Anti-litter campaigns

• Belfast Litter Pledge
• Belfast, help keep your city clean and tidy
• Design a billboard challenge
• Have you met our anti-litter gang?
• Other useful contacts

• [email protected]

Application forms

• Apply for Building Regulations approval
• How to apply
• Make an application for work to a domestic property
• Make an application for work to a non-domestic property
• Planning approval

• [email protected]
• 028 9027 0650

Applying for planning permission

• How we make planning decisions
• How do I submit a planning application?
• Planning application validation checklist
• Planning fees and forms
• Pre-application advice
• Duty Planner service
• Major development applications
• Section 76 planning agreements
• VU.CITY Belfast
• How do we process your application?
• Post-decision and appeals
• Planning advice for short-term holiday lets

Approval for a food business

• Which businesses need approval?
• Why do I have to apply for approval?
• Are there any exemptions?

Approved venues

• Arranging your ceremony at an approved venue
• Approved venues in Belfast
• Fees for approved venues
• Details of your ceremony
• Three-year marriage and civil partnership licences for venues

• [email protected]
• 028 9027 0455

Ardoyne Pitch and Mitch

• [email protected]
• Bookings line: 028 9027 0684

Arrange a burial

• Arranging a burial
• Burial fees
• Contact Bereavement Services office

Asbestos collection

• About our asbestos collection service
• How to book an asbestos collection 
• Guidelines for removing asbestos

• [email protected]
• 0800 032 8100

Avoniel MUGA

Avoniel regeneration

• Current status
• Unique selling point

A-Z parks

• Belfast parks
• Walking trails
• Park opening hours

• [email protected]
• 028 9032 0202

Ballysillan Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Balmoral Cemetery

• Balmoral Cemetery location and opening hours
• How to get to the cemetery
• Cemetery accessibility
• About the cemetery
• History
• Famous burials

• [email protected]
• 028 9027 0296

Barnett Demesne

• [email protected]

Barnett Demesne mountain bike trails and jumps park

• [email protected]
• 028 9032 0202 Extension 3718

Belfast Agenda

• The Belfast Agenda - the city's community plan
• What is the Belfast Agenda?
• Our plan on a page
• The partners
• Our people and communities
• Our economy
• Our place
• Our planet
• Compassionate city
• How we're doing
• Contact us

• [email protected]
• 028 9027 0234

Belfast Castle

Belfast Castle Estate

• [email protected]
• 028 9031 9629

Belfast City Cemetery

• Belfast City Cemetery location and opening hours
• Bereavement Services Office
• How to get to the cemetery
• Cemetery accessibility
• City Cemetery at a glance
• City Cemetery heritage project
• Belfast City Cemetery visitor centre
• Plot Z1 Memorial
• History
• Written in Stone - the History of Belfast City Cemetery by Tom Hartley
• Famous burials

• [email protected]

Belfast City Hall grounds

• [email protected]
• 028 9027 0281

Belfast emergency preparedness group

Belfast in Bloom

• Belfast in Bloom competition 2025
• Award categories
• Individual awards
• Community awards
• Allotment awards
• Commercial awards
• School awards
• How to enter the competition
• Closing dates
• Belfast in Bloom Competition 2024

• [email protected]
• 028 9032 0202 Extension: 3400

Belfast Learning Festival

• Overview of the Belfast Learning Festival
• Belfast as a Learning City
• Belfast Learning Festival 2025

Belfast music

• Pathways into Music Programme
• Belfast Region Music Board
• City of Music
• Music Matters – a roadmap for Belfast
• Music Connections website
• Music at 2 Royal Avenue
• Belfast music past and present
• City of Music Steering Group
• Mix the City Belfast

• [email protected]
• 028 9050 0543

Belfast Open Spaces Strategy (BOSS)

• Belfast Open Spaces Strategy (BOSS)
• Belfast open spaces
• Seven strategic principles

Belfast Parks Photography Competition

• Parks photography competition

Belfast Sports Awards

• GolfNow Belfast Sports Awards 2025
• Watch the highlights
• Belfast Sports Awards Sporting Hall of Fame
• More information on GolfNow Belfast Sports Awards

• [email protected]
• 028 9027 0344

Belfast Tree Strategy

• Belfast Tree Strategy
• About the strategy
• Supporting information

Belfast Waterfront

Belfast Zoo

BelfastWiFi

• Free public Wi-Fi
• How to use BelfastWiFi

Belmont Park

• [email protected]
• 028 9049 1813

Bereavement services

• Bereavement Services office hours
• Cemeteries information
• Crematorium
• Find burial records
• Personal and private memorials
• Resident status

• [email protected]
• 028 9027 0296

Bin and box collections

• Access to general waste bins and recycling boxes
• Find your bin collection day
• How often are my bins and boxes emptied?
• Collections in streets which are difficult to access
• Help and support
• Bin-ovation app

• [email protected]
• 028 9027 0230

Bins, boxes and collections

• Bin and box collections
• What goes in my bins and boxes
• Bulky waste collections
• Report, request or order a bin or box
• Asbestos collection
• Commercial waste collection
• Frequently asked questions about bins and boxes

• [email protected]
• 028 9027 0230

Biodiversity

• Nature and biodiversity
• Trees
• Belfast Tree Strategy
• Wildflowers
• Pollinators
• City Cemetery biodiversity
• More information on biodiversity and nature

Births, deaths and ceremonies

• Births, deaths, marriages and civil partnerships
• Burial records
• Cemeteries
• Crematoriums

• [email protected]
• 028 9027 0455

Births, deaths, marriages and civil partnerships

• Marriages
• Civil partnerships
• Approved venues
• Register a birth
• Register a death
• Stillbirth
• Certificate copies

• [email protected]
• 028 9027 0455

Black Mountain MUGA

• [email protected]
• Bookings line: 028 9027 0684

Blanchflower Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Blythefield MUGA

• [email protected]
• Bookings line: 028 9027 0684

Book a pitch

• Playing on our sports pitches
• Pitch booking deadlines
• How to book a pitch
• Pitch prices
• Paying for a pitch booking
• Cancelling or changing a pitch booking
• Pitches hotline
• Read our pitch booking terms and conditions

Book of condolence

• Previous books of condolence

Botanic Gardens

• [email protected]
• 028 9031 4762

Botanic Gardens Bowling Green

• [email protected]
• Call 028 9031 4762 or 077672 71683 (Monday to Friday, 9am to 4.30pm only)

Bottle banks

• Our bottle banks

Boucher Road Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Brexit guidance

• Brexit guidance for the food industry

Brexit guidance for product safety and manufactured goods

Bridges Urban Sports Park

• [email protected]
• 028 9032 0202 (extension 3417)

Bridges Urban Sports Park

• [email protected]
• 028 9032 0202 (extension 3417)

Brook Leisure Centre

Brook regeneration

• Current status
• Unique selling point
• More information
• Watch

Building Control

• Dangerous structures and dilapidations
• Application forms
• Request an inspection
• Building improvements
• Fees
• Energy performance of buildings
• Radon
• Street naming and building numbering
• Road closures in Belfast
• Waste storage guidelines

• [email protected]
• 028 9027 0650

Bulky waste collections

• Bulky waste collection service for households
• What we can and can't collect
• Book a bulky waste collection
• Get your items ready for us to collect
• Changing or cancelling your bulky waste collection

• [email protected]
• 028 9027 0230

Burial records

• Search for a burial record
• Help with burial records
• Frequently asked questions
• Other historical records

• [email protected]
• 028 9027 0296

Business and investment

• City for business
• Physical investment
• Tenders
• Regeneration
• Transforming leisure services
• Business events
• Suppliers
• XRBelfast
• Climate change
• Resilient Belfast
• Digital innovation

Business registration

• Register for business advice
• Queries from hospitality businesses
• Contact us

• [email protected]
• 028 9027 0482

Calculate your rates

• How to calculate your rates bill
• Domestic rate bill for householders
• Business rate bill
• Capital value
• Rates relief

Calorie Wise

• What is Calorie Wise?
• Apply to be a Calorie Wise business
• Businesses awarded the Calorie Wise gold award
• Nutrition advice

Canmore Street MUGA

• [email protected]
• Bookings line: 028 9027 0684

Car park queries

• Parking fines and penalty charge notices
• Challenge a penalty charge notice
• Complaints about a parking attendant
• Traffic attendants with body worn cameras
• Off-street parking enforcement and enquiries

• 028 9027 0428

Car parks

• Our car parks
• Non-charging days
• Pay-by-Plate Parking
• Accessible parking
• Electric vehicle charge point locations
• Motorcycle parking bays
• Find a car park
• Season tickets
• Our parking aims

• 028 9027 0428

Caravans and camping sites

• Licences for a caravan or camping site
• Apply for a caravan or camping site licence
• About your application
• Model licence conditions

Carnanmore Park

• [email protected]
• 028 9038 1581

Carrick Hill MUGA

• [email protected]
• Bookings line: 028 9027 0684

Carr's Glen Linear Park

• [email protected]

Cave Hill Country Park

• [email protected]
• 028 9031 9629

Celebrating International Co-operative Day

• Opportunity to exhibit

Cemeteries

• Bereavement services
• Burial and memorial fees
• Arrange a burial
• Roselawn Cemetery
• Roselawn bus service
• Belfast City Cemetery
• Balmoral Cemetery
• Clifton Street Cemetery
• Dundonald Cemetery
• Friar's Bush
• Knock Burial Ground
• Knockbreda Cemetery
• Shankill Graveyard
• Memorial safety inspection

• [email protected]
• 028 9027 0296

Certificate copies

Certificate of fitness

• Do I need a certificate of fitness?
• Apply for a Certificate of Fitness online
• Other ways to apply
• About your application
• Timescales and inspections

Chain of Office

• Chain of office

Cherryvale Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Children and young people

• Supporting children and young people
• Safeguarding
• Safeguarding children

• [email protected]
• 028 9027 0470

Children, youth and seniors

• Belfast City Youth Council
• Seniors information
• Our children and young people

Cinema licensing

• Cinema licensing
• Who needs a cinema licence?
• How to apply
• Renewing an existing licence
• Special permissions
• British Board of Film Classification
• Cinema licences for a moveable building or structure
• Documents needed
• How much does a cinema licence cost?
• Timescales
• Cinema licence conditions
• Offences
• Cinema licence exemptions
• Appeals

• [email protected]
• 028 9027 0650

City for business

• Business registration
• Go Succeed Business Support
• Social economy
• Belfast Business Promise
• Belfast Business Survey
• Vacant to Vibrant scheme
• City for working and learning
• City for enterprise
• City for start-ups
• City for growth
• City for investment
• Business events
• Sign up to our Economic Development mailing list
• Partner support
• Services for businesses

• [email protected]
• 028 9027 0482

City for enterprise

• Enterprise Pathways Service
• Assessing your business needs
• Inclusive Enterprise Pathway

• [email protected]
• 028 9027 0482

City for growth

• Growing your business in Belfast
• How to register for business support
• Mentoring support for business
• Fintech Support Programme
• Digital Transformation Flexible Fund
• Green Tourism Award
• Business support case study

• [email protected]
• 028 9027 0482

City for investment

• Opening doors for investors to do business in Belfast
• Why invest in Belfast?
• Dublin Belfast Economic Corridor
• Assessing your business support needs

City for start-ups

• Do you have a business idea?
• Assessing your needs
• Business Start support
• Test your trade at St George’s Market
• Activate Enterprise
• Rebel Business School
• Spare Room to Stellar
• Business case study

• [email protected]
• 028 9027 0482

City for working and learning

• Employability and Skills - Our vision
• Support your employees to develop their careers

• [email protected]
• 028 9027 0482

City Hall

• Plan your visit
• Visitor exhibition
• Guided tours of City Hall
• History of Belfast City Hall
• The Bobbin Coffee Shop
• Stained glass windows
• City Hall in lights
• Memorials and statues
• City Hall grounds
• Use of City Hall

• [email protected]
• 028 9032 0202

City Hall in lights

• Lighting up City Hall
• City Hall illuminations in 2025
• Belfast City Hall exterior

• [email protected]
• 028 9027 0281

City Matters

• Residents' magazine
• Loose leaflets
• Getting the magazine in other formats
• Feedback
• Summer 2025

• [email protected]
• 028 9027 0533

City of Belfast (Mallusk) Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

City of Belfast Golf Course

• 028 9083 2111

Civil partnerships

• Planning your day
• Notice period
• Documents needed to form a civil partnership
• Civil partnership fees
• More information

• [email protected]
• 028 9027 0455

Clara Street Kickabout

• [email protected]
• Bookings line: 028 9027 0684

Clarawood Millennium Park

• [email protected]
• 028 9049 1813

Clarendon Park Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Clement Wilson Park

• [email protected]

Clifton Street Cemetery

• Clifton Street Cemetery location and opening hours
• How to get to the cemetery
• Cemetery accessibility
• Clifton Street Cemetery features and memorials
• Clifton Street Cemetery history
• Famous burials
• More information

• [email protected]

Cliftonville Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Cloth nappy scheme

• Reduce waste with reusable nappies
• Try cloth nappies for free
• Get £30 back on reusable nappies
• Scheme terms and conditions

• [email protected]

Coach education

• Coach education courses

• [email protected]
• 028 9032 0202

Commercial waste collection

• Waste collection services
• Commercial waste collection schedule
• How to arrange a commercial waste collection
• Recycling services for commercial waste
• Commercial bin use guidelines
• Using commercial waste bins
• Contact us

• [email protected]
• 028 9027 0735

Committee meetings

Committee structure

Community

• Projects and support
• Dog control and animal welfare
• Community centres
• Community Safety and Advice
• Health and wellbeing
• Children, youth and seniors
• Cost of living support
• Community planning
• Housing
• NI Houses in Multiple Occupation
• Belfast Learning Festival

Community centres

Community centres

• Ardoyne Community Centre
• Braniel Community Centre
• Clonduff Community Centre
• Concorde Community Centre
• Cregagh Youth and Community Centre
• Dee Street Community Centre
• Divis Community Centre
• Donegall Pass Community Centre
• Downshire Community Hall
• Duncairn Community Centre
• Finaghy Community Centre
• Girdwood Community Hub
• Glen Road Community Centre
• Hammer Community Centre
• Highfield Community Centre
• Horn Drive Community Centre
• Inverary Community Centre
• Knocknagoney Community Centre
• Ligoniel Community Centre
• Markets Community Centre
• Morton Community Centre
• North Queen Street Community Centre
• Sandy Row Community Centre
• Suffolk Community Centre
• Tullycarnet Community Centre
• White City Community Centre
• Whiterock Community Centre
• Woodvale Community Centre
• Independent community centres
• Indoor rowing

Community initiatives

• Community clean-ups
• Guidelines for event organisers
• Request a free pocket ashtray or gum wrap
• Litter heroes

Community planning

• Belfast Agenda
• Community planning for Belfast
• Community Support Plan 2025-2029
• Participatory budgeting
• Statement of Progress 2019 – 2021
• Voluntary, community and social enterprise sectors
• Sign up to our Community Planning mailing list

• [email protected]
• 028 9027 0234

Community Safety

• Ending violence against women and girls in Belfast
• Hate crime
• Scams and bogus callers
• Reporting antisocial behaviour
• Mobile CCTV Cameras
• Alleygates
• Night time safety
• Abandoned vehicles
• Human trafficking

• [email protected]
• 028 9027 0469

Community Safety and Advice

• Emergency planning
• Community Safety
• Advice
• Policing and Community Safety Partnership (PCSP)
• Student advice
• Universal Credit

Complaints, comments and compliments

• Complain, comment or give a compliment
• Read our complaints, comments and compliments policy
• What happens when I make a complaint?
• Taking a complaint further
• Getting help to make your complaint
• Your responsibility
• Freedom of Information

• [email protected]
• 028 9027 0270

Completing your application

• Application pack contents
• Top tips

• [email protected]
• 028 9027 0640

Composting at home

• Order your home compost bin
• Why compost?
• How to use your compost bin
• Need more help with composting?

Consumer Advice Service

• Consumer Advice

Consumer safety

• Product safety
• What you should look for when buying products
• Complaining about unsafe products
• Counterfeit goods and faulty goods
• Product recalls and safety notices
• Getting information on product safety

Cookies

Cooling towers

• Where cooling towers are used
• Register a cooling tower or evaporative condenser
• Why do I have to register?
• New installations
• Queries

Copyright

Corporate plan and improvement plan

• Corporate Plan 2025-2028
• Performance Improvement Plan 2025-2026
• Performance assessment of Improvement Plan 2023-2024
• Performance assessment of Improvement Plan 2022-2023
• More information on our corporate plans
• Annual Delivery Plan 2024 - 2025

Cosmetic business permit

• Cosmetic businesses
• How do I apply to be registered?
• How much does it cost to be registered?
• Register online
• How do I comply with the Local Government (Miscellaneous Provisions) (Northern Ireland) Order 1985?
• Queries and more information

Council

• Your council
• Rates
• Holiday arrangements
• Corporate plan and improvement plan
• Equality and diversity
• Disruptions due to weather
• Financial reports
• Book of condolence
• Consultations and engagement work
• EU and International Relations
• Our strategies
• Staff expenses
• Elections

• [email protected]
• 028 9027 0497

Council webcasts and audio

• Council meetings
• Committee meetings
• How to watch council and committee meetings
• Your feedback

• [email protected]
• 028 9027 0497

Councillors

Councillors' allowances

• Allowances paid from 1 April 2023 to 31 March 2024
• About our payments
• Allowances
• Travel
• Previous expenses

Cremations

• Cremation times
• Cremation application forms
• Timeframe for submission of forms
• Cremation fees
• Collecting cremated remains from City of Belfast Crematorium
• Policy statement for infant cremation

• [email protected]
• 028 9044 8342

Crematoriums

• Cremations
• Memorial options
• Reflections coffee shop and memorial catering

• [email protected]
• 028 9044 8342

Cross country and relay events

• Cross country and relay events for Belfast primary schools
• Cross country championships
• Relay event
• Register for future events

• [email protected]
• 028 9027 0344

Culture

• Culture funding
• Culture Night Belfast open call
• Fleadh Belfast 2026
• Belfast 2024
• Art in Belfast
• 2 Royal Avenue
• Belfast music
• Heritage
• Culture projects
• Forums
• Culture strategy

• [email protected]
• 028 9027 0426

Culture funding

• Craft and Design Mentorship Programme
• Cultural Multi-Annual Grants
• Four-year festival and events grants awarded in 2024
• Two-year festival and events grants awarded in 2024 
• Four-year arts and heritage grants awarded in 2024
• Two-year arts and heritage grants awarded in 2024
• Bank of Ideas 2025 funding
• Street Art Mentorship Bursaries

• [email protected]
• 028 9027 0426

Culture projects

• Creative Communities
• Strengthening the sector
• Making Places Together videos

Current vacancies

Customised training

• Contact us
• Costs of courses
• Cancellations

• [email protected]
• 028 9027 0707

Dangerous structures and dilapidations

• Report a dangerous structure or an open and vacant building
• Dangerous structures
• Open and vacant properties
• Dilapidated buildings

• [email protected]
• 028 9027 0650

Deputy Lord Mayor

• Deputy Lord Mayor
• Duties and responsibilities
• Addressing the Deputy Lord Mayor

Development plan and policy

• Belfast Local Development Plan (LDP)
• Supplementary Planning Guidance
• Interactive Maps
• Monitoring statistics
• Other Local Development Plans
• Regional Planning Policy

Disability strategy and action plans

• Disability Action Plan
• Fulfilling our disability duties
• Access to our disability action plan

• [email protected]
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

Disabled access at our venues

• Belfast venues and leisure centres
• Accessible parks and paths
• Inclusive events guide
• Changing Places facilities

• [email protected]
• 028 9032 0202

Disclaimer

Disruptions due to weather

• Disruptions to our venues and services

Dixon Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Dog breeding establishments

• Dog breeding establishments
• Requirements for setting up a dog breeding establishment
• Report an unlicensed breeder or breeding establishment

• [email protected]
• 028 9027 0431

Dog control and animal welfare

• Dog licences
• Report a dog or animal welfare issue
• Dog fouling
• Green Dog Walkers' scheme
• Dog owners' responsibilities
• Pay a fixed penalty
• Dog friendly Belfast
• Dog breeding establishments

• [email protected]
• 028 9027 0431

Dog friendly Belfast

• Dog-friendly
• Food safety guidance for dog-friendly businesses
• Hygiene advice
• Good practice for dog friendly restaurants

Dog licences

• Licensing your dog
• Cost of a dog licence
• How to apply
• How to renew
• Concessionary rate licences
• Apply for a block dog licence
• Refunds and transfers
• Fixed penalty notices for not licensing your dog
• Prohibited dog breeds

• [email protected]
• 028 9027 0431

Dog owners' responsibilities

• Responsible for your dog's behaviour
• Dog licensing
• Dog foul
• Microchipping
• Straying
• Dogs in your control
• Dogs in cars
• Dead animals and pets
• Control of Greyhounds Act (Northern Ireland) 1950
• Buying or owning a pup

• [email protected]
• 028 9027 0431

Dover Street Millennium Park

• [email protected]
• 028 9031 9629

Dover Street Millennium Park

• [email protected]
• Bookings line: 028 9027 0684

Dr Pitt Kickabout

• [email protected]
• Bookings line: 028 9027 0684

Dr Pitt Memorial Park

• [email protected]
• 028 9049 1813

Draft plan strategy (dPS)

• Our draft plan strategy
• Draft Plan Strategy Post Examination Modification
• Draft Plan Strategy Independent Examination
• Draft Plan Strategy Submission
• The draft Plan Strategy Counter Representations
• The draft Plan Strategy Consultation
• Draft Plan Strategy Publication
• More information

• [email protected]

Drumglass Park

• [email protected]

Dundonald Cemetery

• Dundonald Cemetery location and opening times
• How to get to the cemetery
• Cemetery accessibility
• About the cemetery
• History
• Famous burials

• [email protected]
• 028 9027 0296

Dunmurry Park

• [email protected]
• 028 9038 1581

Dunville Park

• [email protected]

Dunville Park

• [email protected]
• Bookings line: 028 9027 0684

Educational initiatives

• About our educational initiatives
• Terrible Tales of Trash

Elections

• Local Government Elections 2023
• Balmoral
• Black Mountain
• Botanic
• Castle
• Collin
• Court
• Lisnasharragh
• Oldpark
• Ormiston
• Titanic
• Local Government Elections 2019

Emergency advice

• Emergency numbers
• What to do in an emergency

• [email protected]
• 028 9027 0428

Emergency planning

• Major emergencies
• Report an emergency and emergency numbers
• Preparing for an emergency
• What to do in an emergency
• Flooding
• Power cuts
• Winter weather
• Critical care registers
• Businesses
• Schools
• The Regional Community Resilience Group (RCRG) Newsletter

Energy performance of buildings

• Energy Performance Certificates
• Displaying of Energy Performance Certificates
• Display Energy Certificates
• Air-conditioning
• Penalties
• More information

• [email protected]
• Call 028 9027 0650 Freephone 0800 022 3004

Entertainment licence

• Entertainment licences
• Who needs an entertainment licence?
• How to apply
• What types of licence are available?
• Documents needed
• Timescales
• Entertainment licence advertisements
• Objections and appeals
• What happens when a licence is approved?
• How much do entertainment licences cost?
• Planning a large outdoor event

• [email protected]
• 028 9027 0650

Equal opportunities

• Equal job opportunities
• Helpline
• Transgender requirements
• Reasonable adjustments
• Guaranteed Interview Scheme
• Disability Positive
• Alternative formats

• [email protected]
• 028 9027 0640

Equality and diversity

• Language Strategy
• Supporting people with disabilities
• RADAR keys in Belfast
• Disabled access at our venues
• Disability strategy and action plans
• Equality scheme and equality action plans
• Equality screening reports
• Good relations
• How we promote equality and diversity
• PEACEPLUS
• Peace IV

• [email protected]
• 028 9032 0202

Equality scheme and equality action plans

• Equality of opportunities
• Why we have an equality scheme
• How to get copies of our equality scheme
• Equality Action Plan 2021-2024

• [email protected]
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

Equality screening reports

• Equality screening and analysis of our policies
• Equality categories
• Equality screening reports and impact assessments published in 2023-2024
• Equality screening reports and impact assessments published in 2022-2023
• Equality screening reports and impact assessments published before 2022
• How to request screening reports and impact assessments

• [email protected]
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

EU and International Relations

• Invest in Belfast
• Study in Belfast
• Apply for an electronic travel authorisation (gov.uk)
• Partner support for businesses
• Business registration form

• [email protected]
• 028 9032 0202

Falls Park

• [email protected]

Falls Park

• [email protected]
• Bookings line: 028 9027 0684

Farm visits

• Farm visit safety advice

• [email protected]

Financial reports

• Our financial reports
• Invoice performance

Find us

• Our location
• Directions

• [email protected]
• 028 9027 0707

Finlay Park

• [email protected]

Finlay Park

• [email protected]
• Bookings line: 028 9027 0684

Flooding advice

Food business registration

• Who needs to register?
• Register a food business
• Why do I have to register?
• Who needs to register?
• When should I register?
• Exemptions
• Applying for approval

Food hygiene rating scheme

• Food hygiene standards
• Food premises inspection
• Apply for a re-rating inspection of a food premises
• More information
• Appeal and Right of Reply of FHRS

Food poisoning

• What causes food poisoning?
• What we do
• How to contact us

Food Safety

• Port health
• Register a food complaint
• Food hygiene rating scheme
• Food waste legislation
• Food safety guidance
• Food poisoning
• Information for childminders
• Brexit guidance
• Calorie Wise

• [email protected]
• 028 9027 0468

Food safety guidance

• Advice for food delivery businesses
• Food safety for community cooking and food banks
• Allergen advice for food businesses
• Advice on freezing your food
• Advice on maintaining drinking water following temporary closure
• Food safety management guides for caterers and retailers

Food waste legislation

• Food waste legislation for businesses

Former Mayors and Lord Mayors

• Former Mayors and Lord Mayors
• Former Lord Mayors from 1892
• Former Mayors (1842 to 1891)
• Glossary of abbreviations

Forthriver Park

• [email protected]
• 028 9031 9629

Forums

• Festivals Forum
• Belfast Visual Arts Forum
• Green Arts NI

• [email protected]
• 028 9027 0426

Free printed material permit

• Areas where distribution is allowed
• Why designate areas?
• What is free printed material?
• Types of permit
• How to apply for a permit
• Consent areas
• Prohibited areas
• Exemptions
• Enforcement
• Other information
• Contact us

Freedom of Information requests

• [email protected]
• 028 9032 0202

Freedom of the City

• Freedom of the City of Belfast
• Freedom of the City recipients

Frequently asked questions

• Searching burial records online
• Displaying records
• Missing records
• Errors and inaccuracies
• About our records
• Buying an image of burial record
• More help and advice

• [email protected]

Friar's Bush

• Friar's Bush location and opening hours
• How to get to the graveyard
• Graveyard accessibility
• History of Friar's Bush Graveyard
• Friar's stone
• Famous burials

• [email protected]
• 028 9027 0296

Friends' groups

• Friends' groups
• What our friends' groups do

• [email protected]
• 028 9032 0202 extension 3716

Fullerton Park

• [email protected]
• Bookings line: 028 9027 0684

Garden safety

• Garden safety advice

• [email protected]
• 028 9091 8715

Gasworks

• [email protected]
• 028 9032 0202 (extension 3656)

GDPR

• [email protected]
• 028 9032 0202

Get in touch

• Main council offices
• Complete tasks online
• Our social media
• Press Office - media enquiries only
• Sign Language Interpreter - SignVideo

Giant's Park

• The Giant's Park area
• Belfast Harbour Studios
• Commercial leisure led, mixed use
• Additional investment
• Further plans

Gilnahirk Park

• [email protected]

Glenbank Park

• [email protected]
• 028 9031 9629

Glencairn Park

• [email protected]
• 028 9031 9629

GLL Sport Foundation

• GLL Sport Foundation Bursary
• Support for athletes in Belfast

Go Succeed Business Support

• Get expert business advice with Go Succeed
• How Go Succeed can help you
• Register for Go Succeed
• Case study of a start-up business
• Case study of a growth business
• Go Succeed Start workshops

Good relations

• Improving community relations
• Good Relations Strategy
• Action Plan
• Decade of Centenaries Programme
• Publications
• Peace programme
• Sign up to our Good Relations mailing list

Grants and funding

• Funding support for groups
• Grants and funding open for applications
• Grants and funding closed to applications

• [email protected]

Greenville Park

• [email protected]
• 028 9049 1813

Grove Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Grove Playing Fields

• [email protected]
• 028 9049 1813

Grovelands

• [email protected]

Guard dog kennels

• Guard dog kennel registration
• How to register
• What happens when I register?
• Terms and conditions for kennels
• Can my application be refused?

• [email protected]
• 028 9027 0431

Guided tours of City Hall

• Guided tour times
• Tickets
• Tour translation
• Guided tour highlights
• Guided tours for commercial tour operators
• Guided tours for community or school groups
• Accessibility on our tours

• [email protected]
• 028 9027 0456

Hairdressers

• Hairdressers and barbers
• Register a hairdressing business
• Inspections
• Queries

Hammer Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Harassment and unlawful eviction

• Private tenants
• Harassment
• Unlawful eviction
• Notice from the landlord to quit your tenancy

• [email protected]
• 028 9027 0428

Hate crime

• What is hate crime?
• Report a hate crime
• Advice and support if you’re worried about hate crime

• [email protected]
• 028 9027 0469

Health and Safety

• Consumer safety
• Incident reporting
• Health and safety inspection
• Second-hand goods safety
• Sun safety
• Farm visits
• Tobacco control
• Tooth whitening
• Non-surgical cosmetic treatments
• Brexit guidance for product safety and manufactured goods

• [email protected]
• 028 9032 0202

Health and safety inspection

• Who carries out these inspections?
• What does an inspection involve?
• What kind of action can inspectors take?
• What happens if I have a complaint?
• Awareness training

• [email protected]

Health and wellbeing

• Active lifestyle
• Your health and wellbeing

Help with burial records

• How to search for a burial record
• Buy an image of a burial record
• Technical issues

• [email protected]

Henry Jones Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

High hedges

• Our high hedges service
• Criteria for complaints
• Information for high hedge owners
• Information for those who are affected by a high hedge
• Complain about a high hedge
• Choosing a tree surgeon

• [email protected]
• 028 9027 0351

High Sheriff

• High Sheriff
• Duties and responsibilities
• Addressing the High Sheriff

Highfield MUGA

• [email protected]
• Bookings line: 028 9027 0684

History of Belfast City Hall

• History
• Belfast Coat of Arms

• [email protected]
• 028 9027 0456

Holiday arrangements

• Holiday arrangements and opening hours

• [email protected]
• 028 9032 0202

Home heating

• Fuel stamp scheme
• How to take part
• Participating oil companies
• Stay Warm guidelines for oil companies and retailers
• Grants and energy efficiency advice

• [email protected]
• 028 9027 0428

Home safety

• Book a home safety check and repair visit for seniors
• Book a home safety check for families
• Blind cord safety
• Fire safety
• Carbon monoxide poisoning

• [email protected]
• 028 9027 0428

Homelessness

• What to do if you're homeless
• Help and advice

• [email protected]
• 028 9027 0428

Housing

• NI Houses in Multiple Occupation
• Pest control
• Home heating
• Home safety
• Homelessness
• High hedges
• Garden safety
• Certificate of fitness
• Japanese knotweed
• Harassment and unlawful eviction
• Managing your tenancy
• Property inspections
• Tenancy deposit scheme

• [email protected]
• 028 9027 0428

Housing information

How to apply for a job

• How to apply
• Where we advertise
• Complete your job application
• Privacy details

• [email protected]
• 028 9027 0640

How to apply for Universal Credit

How we promote equality and diversity

• Equality and diversity in Belfast
• Disability duties
• Section 75 duties
• Rural needs
• Language strategy for Belfast

• [email protected]
• 028 9027 0511, freephone 0800 0855 412, textphone 028 9027 0405

How we use your rates

Human trafficking

• What is human trafficking?
• The signs of human trafficking
• How to report it

• [email protected]
• 028 9027 0469

Incident reporting

• How to report a workplace incident

• [email protected]

Independent advice centres

Information for childminders

• Food safety and childminding
• How to register
• Leaflet for childminders
• Help and guidance

Information for seniors

• Good Morning project
• Meals on Wheels
• Home safety check and repair visit for seniors
• Belfast Connection Hub

International Certification of Digital Literacy (ICDL)

• How does ICDL work?
• Courses needed for examinations
• How to book

• [email protected]
• 028 9027 0707

International Certification of Digital Literacy (ICDL) Advanced

• How advanced ICDL works
• Courses needed for examinations

• [email protected]
• 028 9027 0707

Invest in Belfast

• Investing in Belfast
• Belfast is a city brimming with talent
• Innovation is in our DNA
• Creative and digital
• Information on investing in Belfast

• [email protected]
• 028 9027 0482

IT training

• IT training courses
• Customised training
• International Certification of Digital Literacy (ICDL)
• International Certification of Digital Literacy (ICDL) Advanced
• Find us

• [email protected]
• 028 9027 0707

IT training courses

• How to book
• Available courses
• International Certification of Digital Literacy (ICDL)
• Costs
• Cancellations

• [email protected]
• 028 9027 0707

Japanese knotweed

• What is Japanese Knotweed?
• Features of Japanese knotweed
• Managing Japanese knotweed
• Important information about Japanese knotweed
• Reporting Japanese knotweed

• [email protected]
• 028 9027 0230

Jobs and training

• Current vacancies
• We’re recruiting HGV/LGV Drivers
• Why work for us?
• How to apply for a job
• Completing your application
• Selection process
• Equal opportunities
• Work placements
• Sign up to our Jobs mailing list
• IT training

• [email protected]
• 028 9027 0640

Jubilee Park

• [email protected]
• 028 9032 0202

King George V Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

King William Park

• [email protected]

Knock Burial Ground

• Knock Burial Ground location and opening hours
• How to get to the cemetery
• About the cemetery
• History
• Famous burials

• [email protected]
• 028 9027 0296

Knockbreda Cemetery

• Knockbreda Cemetery location and opening hours
• How to get to the cemetery
• Cemetery accessibility

• [email protected]
• 028 9027 0296

Knocknagoney Linear Park

• [email protected]
• 028 9049 1813

Knocknagoney Linear Park

• [email protected]
• Bookings line: 028 9027 0684

Lagan Meadows

• [email protected]

Language Strategy

• Language Strategy
• Language Strategy Action Plan (2024 to 2027)
• Draft Irish Language Policy Consultation
• Read our Draft Irish Language Policy (Dréachtpholasaí Gaeilge)

• [email protected]
• Call 028 9027 0511, freephone: 0800 0855 412
  textphone: 028 9027 0405

Leisure centres

• Our leisure centres
• Summer schemes at our leisure centres
• GLL
• Leisure Transformation Programme
• Leisure centres in Belfast

Lenadoon Millennium Park

• [email protected]

Lenadoon Millennium Park

• [email protected]
• Bookings line: 028 9027 0684

Licences and permits

• Amusement permits
• Approval for a food business
• Caravans and camping sites
• Certificate of fitness
• Cinema licensing
• Cooling towers
• Cosmetic business permit
• Dog licensing
• Energy performance certificate
• Entertainment licence
• Free printed material permit
• Food business registration
• Guard dog kennels
• Hairdressers
• Lottery licence
• Market licences
• Marriage and civil partnership licence
• Pavement cafés
• Petroleum licence
• Poisonous substances
• Pollution prevention and control
• Road closures
• Safety at sports grounds
• Street trading licence
• Sunday trading

Ligoniel Park

• [email protected]

Lisnasharragh Leisure Centre regeneration

• Current status
• Unique selling point
• More information

Litter and the law

• Enforcing litter and waste law
• Litter penalty notices issued in the last 12 months
• Pay a fixed penalty for littering
• Fixed penalty notices

• [email protected]

Local Development Plan

• About the Belfast Local Development Plan (LDP)
• Adoption of LDP Plan Strategy
• LDP Supplementary Planning Guidance
• Draft plan strategy (dPS)
• Preferred options paper (POP)
• Local Development Plan document library
• Sign up to our Local Development Plan mailing list

• [email protected]

Local Development Plan document library

• Local Development Plan document Library
• More information

• [email protected]

Local Government Elections 2019

• Overall turnout statistics
• Balmoral
• Black Mountain
• Botanic
• Castle
• Collin
• Court
• Lisnasharragh
• Old Park
• Ormiston
• Titanic
• Total elected candidates in 2019

Local Investment Fund

• The LIF
• Local Investment Fund videos
• Current status

Lord Mayor

• Lord Mayor
• Duties and responsibilities
• Addressing the Lord Mayor
• Inviting the Lord Mayor to attend an event

• [email protected]
• 028 9027 0486

Lottery licence

• Lotteries
• Law governing lotteries in Northern Ireland
• How to apply
• Renewing your lottery licence
• Payments

• [email protected]
• 028 9032 0202

Loughside Park

• [email protected]

Loughside Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Major development applications

• [email protected]

Malone House

Managing your tenancy

• Landlord registration
• Tenancy Information Notice
• Tenancy Deposit Scheme
• Mediation service

• [email protected]
• 028 9027 0428

Market licences

• Setting up your own market
• How much does a market licence cost?
• How to apply
• Operate a charitable market or car boot sale in Belfast
• Operate a commercial market in Belfast
• What happens next?
• Hiring St George's Market

• [email protected]
• 028 9032 0202

Markets

• St George's Market
• Smithfield Market

Marriages

• Arranging your day
• Marriage notice
• Civil marriages
• Religious marriages
• Humanist marriages
• Marriage fees
• Booking ceremony vehicles into City Hall
• Getting married outside of Northern Ireland
• More information

• [email protected]
• 028 9027 0455

Marrowbone Millennium Park

• [email protected]

Marrowbone Millennium Park

• [email protected]
• Bookings line: 028 9027 0684

Mary Peters Athletics Track

McCrory Park MUGA

• [email protected]
• Bookings line: 028 9027 0684

Memorial options

• Choose a memorial option
• Books of Remembrance
• Columbarium
• Strewn on unmarked lawn in the Garden of Remembrance
• Babies' Garden of Remembrance
• Scattering in the woodland copse (with granite memorial)
• Memorial seat
• Interment in a private grave
• Memorial tree plaques
• Memorial safety inspection programme and disclaimer
• How to apply and pay
• Contact us

• [email protected]
• 028 9044 8342

Memorial safety inspection

• About the memorial safety inspection programme
• Why are we informing owners of memorials?
• Memorial management policy
• Monumental Sculptors

• [email protected]
• 028 9027 0296

Memorials and statues

• Memorials and statues
• Access to the grounds

• [email protected]
• 028 9027 0456

Michelle Baird Memorial Park

• [email protected]
• 028 9031 9629

Minutes and agendas

Mobile CCTV Cameras

• What is CCTV?
• What are mobile CCTV cameras?
• I've heard some of the CCTV cameras are dummies - is that true?
• There is a camera near my house - can it see in?
• How long are recordings kept for?
• How are the police notified of an incident?
• Who watches the cameras and how often?
• How do you guarantee my privacy?
• How do I get access to CCTV images?
• Who do I contact if I have a complaint?

• [email protected]
• 028 9027 0469

Modern Slavery Act

Moyard Parade MUGA

• [email protected]
• Bookings line: 028 9027 0684

Musgrave Park

• [email protected]
• Bookings line: 028 9027 0684

Musgrave Park

• [email protected]
• 028 9038 1581

Napier Park

• [email protected]
• Bookings line: 028 9027 0684

Neighbourhood noise complaints

• Noise complaints
• Informal action
• Formal action

• [email protected]

New Lodge MUGA

• [email protected]
• Bookings line: 028 9027 0684

Night time safety

• How can you stay safe at night?

• [email protected]
• 028 9027 0469

Noise Control

• Neighbourhood noise complaints
• Report a noise problem
• Other types of noise

• [email protected]
• 028 9037 3006

Non-surgical cosmetic treatments

• About non-surgical cosmetic treatments
• Regulation of non-surgical cosmetic treatments in Northern Ireland
• How to stay safe

North Queen Street MUGA

• [email protected]
• Bookings line: 028 9027 0684

Northlink/Southlink Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Northwood Linear Park

• [email protected]

Nubia MUGA

• [email protected]
• Bookings line: 028 9027 0684

Olympia MUGA

• [email protected]
• Bookings line: 028 9027 0684

Olympia regeneration

• Current status
• Become a member

Online booking system for vans and light goods vehicles

• Booking your van or light goods vehicle
• Who needs to book
• How to book a slot
• Vehicles that are not permitted to use our recycling centres
• Help with your online booking

• [email protected]

Open and linked data

Open spaces

• Open spaces in Belfast

• [email protected]

Orangefield Park

• [email protected]
• 028 9049 1813

Orangefield Park

• [email protected]
• Bookings line: 028 9027 0684

Order a bin

• About ordering a new bin or recycling box
• Order a new bin or recycling box
• Returns, refunds and cancellations

• [email protected]
• 0800 032 8100

Ormeau Golf Club

Ormeau Park

• [email protected]
• 028 9049 1813

Ormeau Park

• [email protected]
• Bookings line: 028 9027 0684

Other historical records

• Other historical records
• Birth, death, adoption, marriage and civil partnership certificates
• Census records
• Other records, including church and parish registers and land and court documents

• [email protected]

Other types of noise

• Intruder and fire alarms
• Barking dogs and other animals
• DIY
• Construction
• Commercial and industrial
• Pubs, bars and clubs
• Vehicles, machinery and equipment
• Types of noise problems we can't deal with

Other venues

• Sign up to our events mailing list
• 2 Royal Avenue
• Belfast Castle
• Belfast Zoo
• Malone House
• Leisure centres
• Belfast Waterfront
• Ulster Hall
• Community centres
• Events in Belfast

Outdoor leisure activities

• Sports pitches and facilities
• Belfast Bikes
• Walking, orienteering and eco-trails
• Cycling and mountain biking
• Paddle sports on the River Lagan
• Bowling greens
• Transforming leisure services
• Sign up to our Leisure and Sports Development mailing list

• [email protected]

Outreach sessions and volunteering

• Outreach play sessions
• Botanic Bowling Pavilion play sessions
• Summer support sessions
• Volunteering with us

Paddle sports on the River Lagan

• Paddle sports on the River Lagan
• Stranmillis Weir to Lagan Weir
• Drum Bridge to Stranmillis Weir
• Other recreational users

• [email protected]
• 028 9032 0202

Park activities and events

• Rose Fair
• Music in the Parks
• Summer Fun Days
• Autumn Fair
• Parkrun

Park events, programmed activity, photography and filming

• Park events, programmed activity, photography and filming
• Programmed activity and fitness classes
• Organise an event in our parks
• Wedding and civil partnership photography in our parks
• How to book your photography
• Commercial filming and photography
• Hourly cost 

• [email protected]
• 028 9032 0202

ParkLife programme

• ParkLife education
• ParkLife Saturday Clubs

• [email protected]
• 028 9032 0202 (ext 3199)

Parks and open spaces

• A-Z parks
• Sports pitches and facilities
• Playgrounds
• Open spaces
• Belfast in Bloom
• Walking dogs in our parks
• Belfast Tree Strategy
• ParkLife programme
• Belfast Open Spaces Strategy (BOSS)
• Biodiversity
• Park activities and events
• Belfast Parks Photography Competition
• Friends' groups
• Park events, programmed activity, photography and filming
• Sign up to our Leisure and Sports Development mailing list

• [email protected]
• 028 9032 0202

Partner support

• Partner support for businesses
• Delivery agents we work with

• [email protected]
• 028 9027 0482

Pavement cafés

• Process for pavement café licence applications
• Public consultation on our permanent pavement café licensing scheme
• Types of premises requiring a pavement café licence
• How long does a pavement café licence last?
• How much does a pavement café licence cost?
• Guidance for pavement café licence applications
• How to apply for a pavement café licence
• Documents needed
• Application by a licensed premises
• Consulting other organisations
• Hours of operation
• Licence conditions
• Granting or refusing a licence application
• Objections and appeals
• Objecting to or supporting a licence application
• Report an issue with a pavement café
• Pavement café licence applications
• Licences applied for or issued

• [email protected]
• 028 9027 0650

Pay a fixed penalty

• Fixed penalty offences
• Pay a fixed penalty notice
• Contact details

Pay, apply, book, report

• Pay
• Report
• Apply
• Book
• Request
• Contact us about comments, compliments, complaints and concerns

Peace IV

• What is PEACE IV?
• Children and young people
• Shared Spaces and Services
• Building Positive Relations
• Progressing Peace report
• PEACE IV Culture Café series
• Sign up to Good Relations and Peace IV mailing list

PEACE IV Shared Spaces

• Shared spaces capital projects
• Projects supported
• About the PEACE IV Programme

PEACEPLUS

• Belfast PEACEPLUS Programme
• Belfast PEACEPLUS Local Community Action Plan
• PEACEPLUS projects and themes
• Community Regeneration and Transformation (CRT) projects
• Thriving and Peaceful Communities (TPC) projects
• Celebrating Cultures and Diversity (CCD) projects
• Reconnected Belfast
• More information about PEACEPLUS Programme

• [email protected]

Pest control

• Our pest control service
• Advice about rats
• Mice
• Wasps
• Fleas
• Flies
• Wild pigeons
• Report a dead animal

• [email protected]
• 028 9027 0431

Petroleum licence

• Licences for petroleum
• How to apply
• Who needs a petroleum licence?
• What types of licences are available?
• Documents needed
• How much do petroleum licences cost?
• Timescales
• Repairs and maintenance
• Appeals
• What happens when a licence is approved?
• Exemptions from petroleum licencing

• [email protected]
• 028 9027 0650

Physical investment

• Transforming leisure services
• Belfast Investment Fund
• Neighbourhood Regeneration Fund
• Local Investment Fund
• PEACE IV Shared Spaces
• Social Outcomes Fund
• Project delivery partnership
• Giant's Park
• Cathedral Gardens
• LGBTQIA+ Hub feasibility study

Plan your visit

• Belfast City Hall
• Opening hours
• Tours and exhibition
• Location
• Directions
• Accessibility at City Hall
• Toilets and Changing Places facility
• Car parking spaces in Belfast
• Water refill station

• [email protected]
• 028 9032 0202

Planning

• Current planning applications
• Planning Portal for Northern Ireland
• Planning service
• Applying for planning permission
• Building Control
• Local Development Plan
• Development plan and policy
• Planning enforcement

Planning and building control

• Planning
• Licences and permits
• Building Control
• Road closures

Planning application validation checklist

• [email protected]

Planning enforcement

• Breaches of planning controls
• Making a complaint

Planning service

• New planning applications
• How to contact us
• Planning services for Belfast
• Statement of Community Involvement
• Regionally significant planning applications

Playgrounds

• Children's playgrounds
• Our playgrounds

• [email protected]
• 028 9032 0202

Poisonous substances

• Poisons within the Belfast City Council electoral area
• Register poisonous substances online
• Renew an existing poisonous substances registration online
• Poisons covered under Part II of the Poisons List
• Queries

Policing and Community Safety Partnership (PCSP)

• Policing and Community Safety Partnerships in Belfast
• Action Plan 2024-2025
• Strategic assessment
• Annual reports
• Equality schemes
• Disability Action Plans
• Members

Pollution in Belfast

• Pollution
• Air quality

• [email protected]
• 028 9027 0428

Pollution prevention and control

• Licences for pollution prevention and control
• Which businesses need a permit?
• How much does a permit cost?
• Apply for a pollution prevention and control permit
• What information is needed for the application?
• How long does it take to process an application?
• Are permits renewed automatically?
• Does the council check if people are complying with the conditions of their permit?
• What happens if you need to change, surrender or transfer a permit?
• What are the statutory obligations for a business?
• Can businesses appeal against the conditions of a permit?

Port health

• Port of Belfast
• Our role
• Port of Belfast opening hours
• Ship sanitation certificates
• Ship sanitation inspection charges from 1 April 2025
• Fishery products
• Organic imports
• Brexit information for Northern Ireland businesses

• [email protected]
• 028 9035 1199 or +0044 (0) 7909 402504

Preferred options paper (POP)

• About the preferred options paper
• More information

• [email protected]

Privacy

• [email protected]
• 028 9032 0202

Project delivery partnership

• Project delivery
• Building Successful Communities
• The Urban Villages Initiative
• The National Lottery Heritage Fund

Projects and support

• Grants and funding
• Vacant to Vibrant scheme
• Sandy Row Revitalisation Grant Scheme
• Super Connected Communities
• Cultural funding

Property inspections

• Submitting a request for a property inspection
• Inspections for tenants
• Electrical safety standards in privately rented properties
• Inspections for landlords
• Smoke, heat and carbon monoxide alarms in private housing
• Gas appliances and flues
• Energy performance certificate
• Shared houses
• Social housing information

• [email protected]
• 028 9027 0428

Public toilets in Belfast

• Access to public toilets
• Toilets in central Belfast
• Toilets in east Belfast
• Toilets in north Belfast
• Toilets in south Belfast
• Find toilets near you

• [email protected]
• 0800 032 8100

RADAR keys in Belfast

• National disability network (RADAR)
• Getting a RADAR key
• Public toilets in Belfast with disabled access
• Belfast City Hall Changing Places facility

• [email protected]
• 0800 032 8100

Radon

• What is radon?
• Where can you find out the level of radon in your area and your home?
• Further information

• [email protected]
• 028 9027 0650

Rates

• Rates for 2025-2026
• How we use your rates
• Calculate your rates
• Rates for 2024-2025

Rates for 2024-2025

• District rate
• Calculating your rates bill

Rates for 2025-2026

• District rate
• Calculating your rates

Recycling

• Why recycling matters
• Recycling centres
• Civic amenity sites
• Bottle banks
• Composting at home
• Recycling phones and IT devices
• Reusable period products
• Cater for Later food box
• Cloth nappy scheme
• Recycling workshops and events

• [email protected]

Recycling centres

• Opening hours and locations
• What can I bring to the recycling centre?
• Advice when using our recycling centres
• Disabled access to recycling centres

• [email protected]
• 0800 032 8100

Reflections coffee shop and memorial catering

• Reflections coffee shop at City of Belfast Crematorium
• Funeral Service Menu at Reflections Coffee Shop
• How to book funeral catering

Regeneration

• Belfast Region City Deal
• Vacant to Vibrant scheme
• Regeneration in Belfast city centre
• Special Action Areas
• UP2030 Belfast
• Inner North West Masterplan
• Linen Quarter Masterplan
• East Bank Development Strategy
• Belfast Entries Project
• City Centre Connectivity Study
• Accelerating City Centre Living
• Future City Centre Programme
• Car Parking Strategy
• BelfastWiFi

• [email protected]
• 028 9032 0202

Regeneration in Belfast city centre

• Regeneration in Belfast city centre
• Belfast City Centre Regeneration and Investment Strategy

• [email protected]
• 028 9027 0609

Register a birth

• Birth registration appointments
• Opening hours
• How to register a birth
• Who can register a birth
• What you will receive
• More information

• [email protected]
• 028 9027 0455

Register a death

• How to register a death
• Information you will need
• Who can register a death
• What you will receive

• [email protected]
• 028 9027 0455

Register a food complaint

• Complaints about food
• Why should I complain?
• What happens first?
• What if I don't live in Belfast?
• What information do you need?
• How do you investigate my complaint?
• How long does an investigation take?
• What are the possible outcomes of my complaint?
• Tips
• Common food complaints

Report a dog or animal welfare issue

• Dog Warden Service
• Dog control fixed penalty notices
• Report dog fouling
• Report a stray dog
• Report an animal welfare issue
• Report a lost or stolen dog
• Report an overheating dog
• Report a dead animal
• Advice on stray or feral cats

• [email protected]
• 028 9027 0431

Report a noise problem

• Report by phone
• Report online or by email
• Report by post
• What we can do

• [email protected]
• 028 9037 3006

Report a problem with your bin

• Report a stolen, burnt or vandalised bin or box
• Report a problem with your bin or box collection

• [email protected]

Report a street cleaning issue

• How to report a street cleaning issue
• Fly-tipping
• Graffiti and fly-posting
• Discarded needles and other drugs litter
• Fallen leaves
• What do we do?

• 028 9027 0230

Reporting antisocial behaviour

• Report antisocial behaviour
• Antisocial behaviour officers
• Neighbourhood officers
• Park wardens
• Northern Ireland Housing Executive
• Housing associations
• Social services
• Northern Ireland Ombudsman

• [email protected]
• 028 9027 0469

Request an inspection

• Site inspections
• How to request
• Statutory notifications
• Technical advice

• [email protected]
• 028 9027 0650

Request help with your bin or box collection

• Request help with your bin or box collection
• Braille on bins

• [email protected]

Resilient Belfast

• Resilience
• Resilience Strategy
• Resilient Cities Network
• Action on climate change

• [email protected]

Reverend Robert Bradford MUGA

• [email protected]
• Bookings line: 028 9027 0684

Roselawn Cemetery

• Roselawn Cemetery location and opening hours
• How to get to the cemetery
• Roselawn Cemetery burial plots
• Water supply information
• Cremations at Roselawn

• [email protected]
• 028 9027 0296

Safety at sports grounds

• Licences for sports grounds safety
• How to apply
• Appeals
• More information

Sally Gardens Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Scams and bogus callers

• Types of scams and bogus callers
• Spotting, avoiding and reporting scams
• Reporting bogus callers
• How we will contact you

• [email protected]
• 028 9027 0469

Scheme of allowances

• Scheme of allowances 2024 to 2025
• Previous scheme of allowances

Search for a burial record

• Available burial records
• Search for burial records in Belfast
• Other cemeteries in Belfast

• [email protected]

Second-hand goods safety

• Second-hand goods safety advice

• [email protected]

Section 76 planning agreements

• What is a Section 76 planning agreement?
• Model planning agreements
• Heads of Terms
• Planning Committee
• Pre-application Discussions

Selection process

• Selection process
• Panel shortlist
• Testing and assessment
• Interview
• Appointment process
• Offer of employment
• Starting work
• Reserve list

• [email protected]
• 028 9027 0640

Seniors information

• Information for seniors
• Age-friendly
• Stay warm in winter

Services for businesses

• Get help

• [email protected]
• 028 9027 0482

Shankill Graveyard

• Location and opening hours
• How to get to the cemetery
• Cemetery accessibility
• About Shankill Graveyard
• History
• Famous burials

• [email protected]
• 028 9027 0296

Shankill Shared Women's Centre

• Current status
• Project funding

Shore Road Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Sir Thomas and Lady Dixon Park

• [email protected]

Site Map

Smithfield Market

• [email protected]
• 028 9027 0266

Social economy

• Social economy video
• Join our social economy directory
• Go Social: Social enterprise and co-operative support
• Social Economy Incentive Fund
• Edenderry Village Energy co-operative

• [email protected]
• 028 9027 0482

Social media

• Our social media channels
• Be Sound Belfast
• House rules
• Contact us by email or telephone

• [email protected]
• 028 9032 0202

Social Outcomes Fund

• The SOF
• Current status

Sports development

• Belfast Sports Awards
• Try-it sports events
• Coach education
• Support for Sport
• Cross country and relay events
• Stadia Community Benefits Initiative
• GLL Sport Foundation
• Sign up to our Leisure and Sports Development mailing list

• [email protected]

Sports pitches and facilities

• Pitches and playing fields
• Pitch bookings
• Multi use games areas (MUGAs)
• Outdoor gyms
• Playing Pitches Strategy
• Upgrading our pitches
• School facilities

• [email protected]
• 028 9027 0684

Springfield Avenue MUGA

• [email protected]
• Bookings line: 028 9027 0684

Springfield Dam

• Springfield Park revamp
• Key improvements
• Project funding
• Watch

Springfield Park and Dam

• [email protected]

Springhill Avenue MUGA

• [email protected]
• Bookings line: 028 9027 0684

Springhill Millennium Park

• [email protected]

St George's Market

• About St George's Market
• Hiring St George's Market
• Traders and trading at St George's Market
• Sign up to our St George's Market mailing list

• [email protected]
• 028 9043 5704

Stadia Community Benefits Initiative

• Stadia Community Benefits Initiative (SCBI) 2016-2026
• Upcoming programme of activities
• Ongoing programmes
• SCBI Action Plan
• Sign up to our leisure and sports development email updates

• [email protected]
• 028 9027 0344

Staff expenses

• Expense categories

Stained glass windows

• Historical and original stained glass windows

• [email protected]
• 028 9032 0202

Stay warm in winter

• Health and wellbeing in winter
• Age NI winter helpline
• Looking out for neighbours
• Reducing home fuel costs
• Belfast Warm and Well project
• Connection hub for older people in Belfast

Staying safe

Stewart Street MUGA

• [email protected]
• Bookings line: 028 9027 0684

Stillbirth

• How to register
• Who can register?
• Advice and support

• [email protected]
• 028 9027 0455

Strangford Avenue Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Street cleaning

• Report a street cleaning issue
• Litter and the law
• Pay a litter fixed penalty
• Free printed material permits
• Anti-litter campaigns
• Community initiatives
• Educational initiatives

• [email protected]
• 028 9027 0230

Street naming and building numbering

• Street naming and building numbers in Belfast
• Street naming
• Building numbering
• Dual language street signs
• Dual language street sign applications
• Dual language street signs approved under previous policy (1998 to July 2022)
• Gaeltacht Quarter street signs project

• [email protected]
• 028 9027 0650

Street trading licence

• Licences for street trading
• How to apply
• What types of licences are available?
• Documents needed
• How much do street trading licences cost?
• Locations for street trading
• Timescales
• Appeals
• Illegal trading
• Report a nuisance vehicle
• Further information

• [email protected]
• 028 9027 0650

Student advice

• Staying safe
• Student housing
• Your community
• Information for students living in HMOs

Student housing

Study in Belfast

• Studying in Belfast
• Schools
• Further education
• Study visas

• [email protected]
• 028 9032 0202

Suffolk Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Sun safety

• Sun safety
• Health risks of using sunbeds
• Selling sunbed sessions or sunbeds
• Checking sunbed businesses follow the law on sunbeds
• Penalties and convictions for breaking the law on sunbeds
• Keeping records for sunbed sessions
• Staff training
• Health and safety in a sunbed business
• Risk assessment in a sunbed business
• More information on sunbeds

• [email protected]

Sunday trading

• Trading on Sundays

• [email protected]
• 028 9027 0650

Suppliers

• Finance processing system 
• How to become a Belfast City Council supplier
• Information to include on invoices
• Invoice queries
• Invoices that cannot be processed
• Receiving payment
• Contact and billing details
• Changes to your company or personal details
• Fair processing notification

• [email protected]
• 028 9027 0319

Support for Sport

• Large Development Support for Sport Grants
• Small Development Support for Sport Grants
• Hospitality grants
• Sporting Individual Grants
• More information on Support for Sport

• [email protected]
• 028 9027 0515

Support services for Universal Credit

Support with cost of living

• Cost of living support
• Help with food
• Help for families and children
• Help with energy costs
• Help for older people
• Warm and welcome spaces
• Other support and advice
• Top ten tips to save energy from National Energy Action
• Top tips to reduce food waste and save money
• Cost of living printed guide

Supporting people with disabilities

• An accessible and inclusive city
• Our Disability Action Plan
• Accessible council services
• Information on venues and places in Belfast
• Disability and support organisations

• [email protected]
• 028 9032 0202

Taughmonagh MUGA

• [email protected]
• Bookings line: 028 9027 0684

Templemore Baths restoration

• Current status
• Key facilities
• Heritage of the baths

Tenancy deposit scheme

• What is a tenancy deposit scheme?
• Types of tenancy deposit schemes
• Enforcement of tenancy deposit protection
• Receipt for rent paid

• [email protected]
• 028 9027 0428

Tenders

• Our tenders
• Selling to us process
• What we buy
• Support programme for bidders
• Support for social enterprises and co-operatives
• Social Value Procurement Policy
• Contact us about procurement
• Sign up to our email updates

• [email protected]
• 028 9032 0202

Tenders and procurement information

• Changes to procurement law
• Terms and conditions for contracts
• Integrated Quality and Environmental Policy Statement
• Good Relations

Terms and conditions

The Bobbin Coffee Shop

• The Bobbin location
• Opening times
• History of The Bobbin
• Social Enterprise Café

• [email protected]
• 028 9050 2068

The Mount MUGA

• [email protected]
• Bookings line: 028 9027 0684

Things to do in Belfast

• Parks and open spaces
• City Hall
• Leisure centres
• Markets
• Outdoor leisure activities
• Tourism and culture
• Public toilets in Belfast
• Tropical Ravine and Palm House
• Car parks
• Events in Belfast
• Sports development
• Active Belfast
• Other venues

Tobacco control

• Tobacco Register NI
• Selling tobacco and nicotine inhaling products
• Smoke-Free NI

• [email protected]
• 028 9027 0428

Tommy Patton MUGA

• [email protected]
• Bookings line: 028 9027 0684

Tooth whitening

• Who can carry out tooth whitening?
• Tooth whitening products

• [email protected]
• 028 9027 0428

Tourism

• Inclusive tourism
• Storytelling
• Tourism priorities
• Tourism activity
• Sustainable tourism
• VisitBelfast
• Food and drink tourism
• Neighbourhood Tourism Fund
• Draft Tourism Plan

• [email protected]
• 028 9027 0426

Tourism and culture

• Culture
• Make Yourself at Home: Inclusive tourism training
• Tourism

Transforming leisure services

• Templemore Baths restoration
• Girdwood Indoor Sports Facility
• Andersonstown regeneration
• Avoniel regeneration
• Brook regeneration
• Lisnasharragh Leisure Centre regeneration
• Olympia regeneration

Tropical Ravine and Palm House

• Visiting the Tropical Ravine and Palm House
• Events and education at the Tropical Ravine
• History of the Tropical Ravine
• Sign up to our Tropical Ravine mailing list

• [email protected]
• 07775 031345

Tullycarnet Park

• [email protected]
• 028 9049 1813

Tyndale MUGA

• [email protected]
• Bookings line: 028 9027 0684

Ulidia Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Ulster Hall

Universal Credit

• What is Universal Credit?
• How to apply for Universal Credit
• Information about housing
• Independent advice centres in Belfast
• Support services help
• Useful contacts for organisations

Use of City Hall

• Venue hire at City Hall
• Booking a function room at City Hall
• How to book
• The Reception Room
• The Banqueting Hall
• The Great Hall
• Virtual site visit
• Hiring the grounds of City Hall
• Hiring the cobbled area outside City Hall gates

• [email protected]
• 028 9027 0281

Useful contacts for Universal Credit

Vacant to Vibrant scheme

• Vacant to Vibrant scheme update on 2 May 2025
• What is Vacant to Vibrant?
• Who can apply to Vacant to Vibrant?
• Vacant to Vibrant grants
• Vacant to Vibrant city centre
• Vacant to Vibrant citywide
• Applying for a Vacant to Vibrant grant
• Vacant to Vibrant case studies

Victoria Park

• [email protected]
• Bookings line: 028 9027 0684

Victoria Park

• [email protected]
• 028 9049 1813

Visitor exhibition

• City Hall Visitor Exhibition
• Augmented Reality Experience
• Visitor exhibition tickets
• Group visits
• Exhibition opening hours
• Visitors with special requirements
• Gift shop
• Exhibition themes

• [email protected]
• 028 9027 0456

Voluntary, community and social enterprise sectors

• Voluntary, community and social enterprise groups
• VCSE Sectoral Advisory Panel
• Join the Belfast VCSE citywide network

• [email protected]
• 028 9027 0234

VU.CITY

• [email protected]

Walking dogs in our parks

• Dogs in your control
• Reactive dogs
• Dog fouling
• Reporting dogs off lead or fouling in our parks

Waste storage guidelines

• Waste storage guidelines
• Supplementary Waste storage guidance

• [email protected]
• 028 9027 0650

Waterworks

• [email protected]

Waterworks MUGA

• [email protected]
• Bookings line: 028 9027 0684

Wedderburn Park

• [email protected]

Wedderburn Park

• [email protected]
• Bookings line: 028 9027 0684

Westland MUGA

• [email protected]
• Bookings line: 028 9027 0684

What goes in my bins and boxes

• What goes in your bins and boxes?
• Top tips for recycling at home
• What happens when you put the wrong materials in your bins or boxes
• Batteries, vapes and small electrical items
• Disposing of needles and other sharps
• Help and support

• [email protected]

Why work for us?

• Our vacancies
• Pay
• Pension scheme
• Annual leave and public holidays
• Sick leave scheme
• Hours of duty
• Uniform
• Work Life Balance
• Health and wellbeing
• Career Development
• Careers with Belfast City Council
• Staff Networks
• Equal Opportunities
• Payroll Giving
• Cycle To Work scheme
• Recycling at work
• Staff offers
• Staff news and information
• Contact us

• [email protected]
• 028 9027 0640

Willowbank Park MUGA

• [email protected]
• Bookings line: 028 9027 0684

Woodlands Playing Fields

• [email protected]
• Bookings line: 028 9027 0684

Woodvale Park

• [email protected]
• Bookings line: 028 9027 0684

Woodvale Park

• [email protected]
• 028 9031 9629

Work placements

• Belfast City Council

• [email protected]
• 028 9027 0640

Your community

Your council

• Council webcasts and audio
• Calendar
• Committee meetings
• Minutes and agendas
• Committee structure
• Lord Mayor
• Deputy Lord Mayor
• Chain of Office
• Councillors
• Councillors' allowances
• High Sheriff
• Former Mayors and Lord Mayors
• Aldermen
• Latest updates
• Document library
• Freedom of the City
• Outside organisations
• Scheme of allowances

• 028 9027 0497

Your health and wellbeing

• Belfast Health Development Unit
• Mental health and emotional wellbeing
• Lifelong Learning